Bkarli 5/16/2013 5:55:14 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Dre DavidRon Douglas Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Heritage Volkswagen of South Atlanta: Several months ago, I decided to shop for a new car. I visited several dealerships and spent hours on the Internet. When I walked into Heritage, I was met by Dre David. We chatted for a few minutes and I outlined my plan. I told him I was looking at several different brands and ordered if my wife and I could test drive a Jetta Sport Wagon. Dre took a few minutes to show me the car and off I went. When we returned, we asked to drive the Toureg as a comparison. No problem. Dre grabbed another set of keys. We test drove several models this way. We went to several other dealerships and this made me realize how much I liked Heritage. At one particular dealership, the salesman never left me alone. I felt like he was ready to move in, constantly saying " shal we talk numbers?" I was even called three times when I got home.I narrowed my search to two equally acceptable cars. But what made me pick the Volkswagen was Dre. I really liked the way he treated my wife and I during our visit. We were free to test drive the car, speak freely between ourselves and when we returned ten minutes later, Dre was there to answer our questions about the car. This was the car buying experience I was seeking. Ron made he financing paperwork easy. I am happy with my purchase and would recommend Heritage to anyone looking to buy a car. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Heritage Volkswagen of South AtlantaAdded: 5/17/2013 9:29:16 AMWe cannot tell you how much your comments mean to us. As an organization we always try to help inform our customers of all their options and let you make the decisions. It's great to hear that we are succeeding in that area. If there is anything else we can do for you, please let us know! I also want to remind you that you can download our mobile app by searching "Volkswagen of South Atlanta" in your app store. This app will help you store all your vehicle service history in once place, give you service updates on your vehicle, and give you access to exclusive service coupons directly to your phone.Thanks again for the review. See you next time!
spawnlarson 3/25/2013 12:17:38 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Ron Douglas Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Heritage Volkswagen of South Atlanta: Corey was friendly, greeting me as soon as I pulled up to the dealership. We had talked in the past about the vehicle I was looking for so he quickly located exactly what I wanted. Corey quickly established a trade in value, honoring the $1000 increased trade in value promised when I bought my last vehicle from Heritage. Ron (finance manager) also quickly processed my paperwork, getting everything completed in a timely fashion. This is my second new car purchase at Heritage Volkswagen in less than a year. I highly recommend them. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Heritage Volkswagen of South AtlantaAdded: 3/26/2013 11:10:47 AMThank you for your comments and for your loyalty with our dealership. We are glad you enjoyed your visit and we hope that you will keep coming back! If there is anything else we can help you with, please give us a call. It's been a pleasure working with you.
Onearuba 3/13/2013 5:43:17 PM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Ron DouglasQuinton Pratt Customer Service: 5 Quality of Work: 4 Friendliness: 5 Overall Experience: 4 Pricing: 4 Overall Score: 4.4 My Review Of Heritage Volkswagen of South Atlanta: My husband and I came into the dealership and Mr. Quinton Pratt was the sales person who assisted us. I had a particular style of VW in mind and Mr. Pratt was extremely knowledgeable about the brand, very professional and very accommodating. We spent a few hours with him which the time flew by. We were very impressed with the dealership and the employees and would highly recommend others to also purchase a VW. I am loving my new VW Jetta!!! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Heritage Volkswagen of South AtlantaAdded: 3/14/2013 9:30:25 AMWe appreciate you taking the time to tell us about your experience and we are glad you enjoyed your visit. Quinton, as well as the rest of our consultants, know a great deal about the Volkswagen brand and the automotive industry in general. If there are any unanswered questions you may have, or any other way in which we might be of service, please do not hesitate to give us a call. Thanks again for the great review, and we hope to see you soon.If you haven't already, remember to download our mobile app by searching "Volkswagen of South Atlanta" in your mobile app store. It will give you quicker access to service appointment scheduling and even help you keep your vehicle up to specifications by saving your vehicle's service history and more.
Chusband 1/2/2013 6:08:41 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Ron DouglasAdam Hopper Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Heritage Volkswagen of South Atlanta: Exceptional service. Adam was very knowledgeable, pleasant, confident and had a wonderful and bubbly personality. I would recommend anyone to go to Heritage VW. If Adam, Tim and Ron are representative if the rest of the employees you all have an exceptional team. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Heritage Volkswagen of South AtlantaAdded: 1/9/2013 2:27:45 PMWe are glad your enjoyed your visit to our dealership. Make sure you download our mobile app by searching "Volkswagen of South Atlanta" in your mobile app store so that you can receive service coupons and updates right to your phone. You can also schedule service appointments and keep track of your vehicle's service history. Thanks again for your great comments, and we hope to see you again soon.
keith.walton.98 9/17/2012 11:06:53 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Ron DouglasQuinton Pratt Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Heritage Volkswagen of South Atlanta: The crew at Heritage VW has been great to my wife and I. Ron Douglas has been an awesome salesman and has been promoted since our last purchase at Heritage. He put us in touch with Quinton Pratt, who has been an awesome guy to work with. They are both VW enthusiasts and it helps when talking about the real experience you can have from driving a VW. The service department crew is great too. Never a long wait, and the shuttle and rental service they provide for free, is second to none. Do your self a favor and head outside the Perimeter for a VW dealer....you won't be let down. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Heritage Volkswagen of South AtlantaAdded: 9/17/2012 11:42:03 AMThank you for the great comments, Keith. We are thrilled to hear that your experiences with us have been consistently great. On behalf of everyone here at Heritage, we would like to also thank you for your loyalty to our dealership. If you haven't already, download our mobile app by searching for Volkswagen South Atlanta to receive service specials for your vehicle and more. We hope you enjoy your new car!