Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Ronda Crist
My Review of Conklin Cars Salina :
We have considering the purchase of a new vehicle for a couple of months. A couple of days ago I had received a telephone call from our salesperson (Ronda) inquiring our thoughts on the possible purchase and inquired if she could provide us a proposal for the vehicle we were considering. I agreed to this and drove to the dealer location to review the proposal. Upon my arrival to the location I was greeted at the door by our salesperson (Ronda) and the sales manager (Scott). I was presented with the proposal that was completed in full to include all the available options on the vehicle, pricing, financing offers with payment information. Upon reviewing the information provided Ronda proceeded to take me to the vehicle we were considering and present it to me and explain the features of the vehicle. We had owned a previous model of the the vehicle so she took the time to present me with the improvements & enhancements to the newer model. They were so considerate that the vehicle was indoors so we didn't have to face the cold temperatures outside. Upon completion of her presentation of the vehicle my wife was just finishing her day at work & they welcomed the opportunity to present the vehicle to her. Upon her arrival to the dealership provided my wife the same courtesy as they did for me and showed her all the vehicle features. We were then presented a offer for an extended warranty by Larry with a complete explanation of coverages, deductibles and costs involved. Upon completion of the dealer presentation we were given the opportunity to drive the vehicle in which we did not feel was necessary, my wife and I were allowed time to discuss what decision we were considering with no dealer personnel present. Upon making the decision to purchase the vehicle. The completion of the purchase was so simple due to the dealership personnel had all the information provided for the the initial presentation of the vehicle, in which made the final process of completing the transaction very prompt and efficient. We received full explanations of all documentation that was signed during the closing of the transaction and provided instructions as needed.
The overall efforts of the people involved from the dealership made this a transaction and decision an easy one for my wife and I. The courtesy, professionalism, and the willingness to assist us was service that we believe is unmatched. We can't thank them enough for their efforts.
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