Roy Roberts at ODaniel Ford Mitsubishi

Roy Roberts

Roy Roberts

Roy Roberts


Commercial Sales
ODaniel Ford Mitsubishi

Hello, I am Roy Roberts. I was born and raised right here in Fort Wayne, IN. I started in the commercial sales division of O’Daniel Ford in February of 2011. I have been in the car business for over 25 years and selling Ford’s for 23 of those years. I enjoy finding and up-fitting the right vehicle for my commercial customers needs. I pride myself on getting this done in a timely fashion and keeping my customers informed through every step of the process. My favorite pastime is spending time with my wife, Melissa, our children, Dustin, Taylor, and Christian, and my two grandsons. My weekends are usually spent working in the yard and watching football and college basketball.

ODaniel Ford Mitsubishi

631 Lincoln Highway West
New Haven, Indiana 46774

(888) 407-0954

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oliviahill222
4/14/2013 2:00:14 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Roy Roberts Roy Roberts

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of ODaniel Ford Mitsubishi:

Had a great vehicle-buying experience. Roy was fantastic! He worked diligently to find the vehicle we wanted that was within the price range we could handle. His persistence was successful because after our initial visit to the dealership, we loved the new Ford Explorer but also knew there was no way we could afford it. We also didn't want to settle for the base model of this vehicle either. He kept in communication with us and brought us back in to discuss other options and was able to locate a model that wasn't completely out of our price range and yet still included some of the features we really wanted. We were quite pleased with our purchasing experience. His approach made us feel valued but also didn't use the hard-sell method that usually makes me flee from a dealership. He was able to look at our trade-in, our credit score, and our income and provide us with a realistic and honest picture of what which vehicle we could afford and qualify for. Thanks again to Roy and O'Daniel Ford New Haven. We love our new Ford Explorer!

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cantibus
9/21/2012 3:30:58 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Roy Roberts Roy Roberts

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of ODaniel Ford Mitsubishi:

Roy is always responsive to our needs and he finds us clean low mileage vehicles that are within our agreed upon budget. I would highly recommend Roy as he is a strait forward no BS guy.

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Wyatt Akers
8/23/2012 1:39:44 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Roy Roberts Roy Roberts

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of ODaniel Ford Mitsubishi:

Roy stays in touch with his customers and alway provides help when needed. We have purchased many vehicles from Roy over the years and will continue to do so in the future. Roy is reliable and honest.

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brinker90
7/29/2012 8:05:25 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Roy Roberts Roy Roberts

  • Customer Service:

    5

  • Quality of Work:

    N/A

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of ODaniel Ford Mitsubishi:

We have purchased multiple vehicles at other dealerships through the years. This was the best experience we have ever had. Roy was fantastic! He stayed late two nights in a row to accomodate our schedule and still never pressured us. He showed us multiple cars, and was very patient with us. He was a great listener and found the perfect car to fit our needs and for a great price. This was the only time we bought a car from a dealer and didn't have buyer's remorse. We highly recommend working with Roy if you are ever in the market for a vehicle.

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Joe Schwieterman
4/18/2011 1:08:30 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike LothamerMike Lothamer
Roy Roberts Roy Roberts
Shawn ZuberShawn Zuber

  • Customer Service:

    5

  • Quality of Work:

    4

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    4

  • Overall Score:

    4.6

My Review Of ODaniel Ford Mitsubishi:

the service people are very friendly in helping us with getting our veicles in to service them. they offered a shuttle service which is very nice and helpful. Drives are always very polite and nice to talk to. Sales people in commerical department are vey helpfull also.

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