Rudy Rivera at Jon Lancaster Toyota & Scion

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chad Ohiy, Rudy Rivera

My Review of Jon Lancaster Toyota & Scion :
My family and I were very impressed working with Rudy -- from the online chat, to meeting him in person and picking out a new car for our daughter! He was very personable, knowledgeable and great to work with. He provided our daughter with a very detailed review of all of her new car's systems, features, etc. We also liked working with Chad on all of the financial details. We love Jon Lancaster. It's where we purchased our 2006 Prius and we have had all of our oil changes, etc. on the Prius done at Jon Lancaster. We are faithful customers and we will definitely be back.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Rudy Rivera

My Review of Jon Lancaster Toyota & Scion :
Rudy was great to work with. He was very prompt in responding to my emails and having the vehicle ready to test drive. He was knowledgeable about the Ford Escape and was very helpful in setting up "sync" in the vehicle. I would definately recommend this dealership and Rudy to my friends and family.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Rudy Rivera

My Review of Jon Lancaster Toyota & Scion :
Rudy was great to work with! We came to look at a used Nissan Murano that we ended up buying. It was a busy Saturday afternoon but Rudy spent much of the afternoon with us, test driving the car etc. He offered to order a replacement sun visor when we decide on the purchase. We are very happy with the vehicle and the service we received!

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Rudy Rivera

My Review of Jon Lancaster Toyota & Scion :
The deal went fast. Rudy & Matt made every thing
easy and friendly. I would recomend this dealership
to anyone in my family, or to any of my friends

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Rudy Rivera

My Review of Jon Lancaster Toyota & Scion :
Concise information with attention to our specific interests. Our second auto from Rudy. Availability before promised time with full support and prep. Alternatives fairly presented.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Rudy Rivera

My Review of Jon Lancaster Toyota & Scion :
Rudy is by far the best sales guy to work with. He was polite and paitiene enough to wait on me to make my decision. It was a long and difficult process but he kept in touch with me to see if I had any questions and if I was interested in any other cars. Although I wasn't able to get the car that I wanted, he showed me a car that had just what I wanted. I couldn't be happier. He was not pushy like other sales guy that I had worked with in the past. He offer me his opinions and answered each and every questions I had truthfully. I'm glad that I got a chance to work with Rudy on a big sale or else I would've been stuck buying something that was too much for me. I'm sure that the next time I purchase a car in Wisconsin, I'll be coming to Rudy at Jon Lancaster Toyota.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Rudy Rivera

My Review of Jon Lancaster Toyota & Scion :
Mr. Rivera was very nice and not pushy!
He would listen and then get it DONE!
He made what I usually figure is going to be a hassle and a pain, easy and pleasant.
Would recommend him and Jon Lancaster to anyone.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Rudy Rivera, John Wineke

My Review of Jon Lancaster Toyota & Scion :
Rudy was really great in helping us find a car on lot that had the features we want and a color we liked. We knew we wanted a Corolla, so we test drove 1 used, and 2 new before deciding on the one we purchased. The only thing I was disappointed with was that we couldn't complete the transaction on the same day (Saturday), and we had to come back on Monday, because we were trying to get the student discount. On Monday Rudy was on vacation, so John helped us finish the purchase, and was really helpful describing the add-ons and warranties for the vehicle.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Rudy Rivera

My Review of Jon Lancaster Toyota & Scion :
Everything went very well, we were pleased with the car, price, and the sales staff, namely Rudy. I already recommended Lancaster to someone. We were happy to have the deal accomplished in just a few hours and on the road with our new car. I would recommend this dealership.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Rudy Rivera

My Review of Jon Lancaster Toyota & Scion :
Rudy kept up good email and phone communications while we were trying to make the 90-mile trip to test-drive the Jeep; he and the Jeep were right where he said they'd be when we showed up. He was most helpful and well-informed about the vehicle, and took us on a "just-right" length test drive. Chris worked diligently in finding a bank to finance a 9 year old Jeep. There were no "surprises" at delivery. License plates were installed, documents were prepared for signature - and they even put several gallons of fuel in the nearly-empty gas tank. We signed, took the keys, said cheerful and friendly good-byes - and returned home.

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