Ryan Hooper
Ryan Hooper at Palmer Dodge Chrysler Jeep Ram

Ryan Hooper

parts manager

Palmer Dodge Chrysler Jeep Ram

11460 Alpharetta Hwy
Roswell, GA 30076

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4.9
419 Reviews
4.9

419 Reviews

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419 Reviews of Ryan Hooper

November 29, 2025

Dealership Rating
Employee Rating

I really enjoy working with this dealership and Casey Cruce. Very attentive, courteous and professional. Also like working with the individual individuals in the service department. More

by apearlman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zach Jordan, Casey Cruce

Dec 01, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with Casey and our service team. Your satisfaction is our priority, and we appreciate your feedback. Looking forward to assisting you again!

November 27, 2025

Dealership Rating
Employee Rating

They fail to know even the basics about Jeep. I keep coming back with the same issue. They are unable to effectively diagnose or manage the problem More

by jfkphd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 26, 2025

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Our salesman, Zach, was excellent. I wanted to leave a great review for him. He went the extra mile for us. More

by beccaparrish99
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Zach Jordan

Dec 01, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your fantastic feedback! We're thrilled to hear that Zach provided you with excellent service and went the extra mile. We'll be sure to share your kind words with him. Your satisfaction is our priority!

November 20, 2025

Dealership Rating
Employee Rating

I am never disappointed when I visit the service team at Palmer. Kim Keyes is always my preferred Service Advisor! She is always attentive and thorough to my concerns, and a joy to work with. I always make More

by mark.walters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Keller , Kim Keyes

Nov 25, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the fantastic feedback, Mark! We’re thrilled to hear about your positive experiences with Kim and Ryan. Our team strives to provide attentive and thorough service, and it’s great to know we’re hitting the mark. We look forward to your next visit!

November 16, 2025

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It was the best service I have ever received from a auto dealer. I can't thank the service staff enough they were absolutely amazing. More

by cpalmer3610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your fantastic review! We look forward to assisting you again in the future!

November 11, 2025

Dealership Rating
Employee Rating

Each time I come to Palmer Dodge Chrysler Jeep Ram service department, I am reminded of how thankful I am for David, Ryan, and Luis! The attention to detail, professionalism, and personal service rece More

by GPDEMP2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Keller , Luis Torres

Nov 14, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your fantastic feedback! We're thrilled to hear that David, Ryan, and Luis consistently provide you with top-notch service. Your appreciation for our team's dedication means a lot to us. Looking forward to your next visit!

September 22, 2025

Dealership Rating
Employee Rating

I always appreciate the level of service I recieve! I have come to trust Kim Keyes * Ryan Hooper! More

by mark.walters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Keller , Kim Keyes

Sep 25, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your kind words, Mark! We’re thrilled to hear about your positive experiences with Kim and Ryan. Our team is dedicated to providing top-notch service, and your trust means a lot to us. Looking forward to seeing you again soon!

August 26, 2025

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Employee Rating

This dealership and the people that work here are amazing. They are always so pleasant to work with and are always so helpful! More

by ELITEMOTORS45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 27, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much! Our team is delighted to hear that our dedication to service really shines through. We truly appreciate your time and continued business, and we're always here to help out with future car needs. We look forward to serving you again soon!

August 25, 2025

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Employee Rating

I had to bring my 2016 Dodge EcoDiesel in for a fuel pump recall. Unfortunately, my overall experience wasn’t great. The vehicle was at the dealership for a full week, and we never received a call letting us More

by Rommel
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Keller

Aug 27, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thank you for bringing this issue to our attention, Rommel. We're sorry to hear that this was your experience with our team and that our communication fell short of what you deserve. We value your feedback and want to resolve this issue. Please reach out to our team, and we'll work to make things right. Sincerely, David Keller, Service Manager, service@palmerdcj.com

August 21, 2025

Dealership Rating
Employee Rating

Great service and parts department. Always customer service oriented and professional. This is the place to do business for all your Mopar needs! More

by jodyotwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Keller

Aug 22, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thank you, Jody! Our team is delighted to know you received excellent service during your visit. We're happy that David and Ryan were able to help you out, and we appreciate your kind words! We look forward to welcoming you back for all future car needs!

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