Ryan Smith at Arnell Auto Group

Dealer Address
Arnell Auto Group
239 Melton Road
Burns Harbor, Indiana 46304
(877) 284-4445

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Need a New Car?

car happy
11/3/2009 12:29:44 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ryan Smith

My Review of Arnell Auto Group:
My visit to Arnell Motors was very comfortable and I was made to feel like family. Ryan set my mind at ease with my first car purchase EVER! He helped me find the perfect car for the perfect price. I will definetly be returing my business to Ryan and the dealership he works for...Thanks for all your help Car Gods :)

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Response from: Arnell Auto Group
Added: 11/3/2009 2:25:48 PM
We're so happy to hear that Ryan put you at ease when purchasing your first vehicle. We know it is a very big deal and know it can be exciting yet stressful. We hope to always make you feel at home and comfortable with your vehicle selection and with any questions you may have. We hope to see you back in the future for any vehicle needs!
Samantha Eaton
Customer Relations Consultant
219-787-9200

Eldon02
10/27/2009 8:21:45 PM


Overall Rating: 5

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Ryan Smith

My Review of Arnell Auto Group:
The overall experience of Arnell was great. Ryan really helped me out to get the best deal, and the car was very clean when I got it also. Everyone there was very friendly and helped me out with anything i needed. I would go back to Arnell for future purchases and i will also suggest it to my friends.

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Response from: Arnell Auto Group
Added: 11/9/2009 10:10:48 AM
We're glad to hear that Ryan was such a great help to you! We're take pride in working with our customers to find them the best price. I'm happy to hear you'll let your friends know about us and we hope to see you again here at Arnell!
Samantha Eaton
Customer Relations Consultant
219-787-9200

aherron14
10/2/2009 9:01:10 AM


Overall Rating: 5

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Ryan Smith

My Review of Arnell Auto Group:
Ryan was very kind and curtious. He took his time with me and made sure that my daughter and I were very comfortable. He brought us water and provided my daughter with a chair to sit in. Ryan was very responsive to all of my questions and was genuinly interested in finding me a suitable vehicle at an affordable price. He even installed my grandson's carseat.

Thank you Ryan for your time and consideration. I will not hesitate to refer you to all of my friends and family in the future. This was one of the best car buying experiences I've ever had.

Sincerely,

Lisa M. Hammock

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Response from: Arnell Auto Group
Added: 10/2/2009 9:40:49 AM
Lisa,
I was pleased to read that Ryan did an exceptional job! Here at Arnell we want to make sure you are comfortable and have a pleasant visit. We do our best to go above and beyond for our customers. We hope to work with you, your family and friends in the future to build great relationship as we are with you!
Please do not hesitate to contact us for any reason.
Samantha Eaton
Customer Relations Consultant
219-787-9200

Wiers
9/25/2009 8:53:29 PM


Overall Rating: 4.4

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Ryan Smith

My Review of Arnell Auto Group:
I thought Ryan was a great salesman. He was very kind and understanding. He new the vechicles well that I was looking for. Ryan explained all the options on the cars. Ryan was very professional I would recommend my family and friends to buy a car from him. I appreciated his time looking for a car for me. Thanks Ryan for the great experience at Arnell.

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Response from: Arnell Auto Group
Added: 9/25/2009 10:40:17 PM
We're very excited to hear that you had a great visit with us at Arnell and that Ryan was very professional in helping you find a vehicle that fit your needs. We hope to speak with your friends and family to show them that exceptional customer service is our specialty. Thank you again for the positive words!
Samantha Eaton
Customer Relations Consultant
219-787-5484

mareray
9/25/2009 3:33:45 PM


Overall Rating: 4.8

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Larry Regal, Ryan Smith

My Review of Arnell Auto Group:
We were very pleased with our experience at Arnell. Our sales representative, Ryan Smith was a real sweetheart. He helped us above and beyond. He was not pushy and he was very friendly and personable. He has a personality that is out of this world. He is great. My husband and I both think very highly of him. We appreciate all that he did to speed up the process of purchasing our vehicle and the help he gave us in handling things in the vehicle we did not understand. If I had a son I would like him to be like Ryan. If it wasn't for him we probably would not have bought the vehicle. The sales person has a big influence in us buying from them or not. Larry, in the finance department was also very helpful in getting us the best financing possible and we appreciated that a lot. All in all, we were very happy with our dealings at Arnell.

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Response from: Arnell Auto Group
Added: 9/25/2009 3:52:16 PM
We are so pleased to hear that your visit was a positive one. We hope to always give our customers a more personal experience. I will pass along all the fantastic words you had about Ryan and Larry. We appreciate your kind words and hope to help you with any necessary needs whether it be in Service or purchasing a future vehicle.
Thank you again!
Samantha Eaton
Customer Relations Consultant
219-787-5484

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