Sam Barry at Stone Mountain Volkswagen

Fantastic experience buying a new Jetta for my wife. Sam and everyone else at the dealership were friendly and gave us a great deal on our new Jetta TDI. Within 30 min of sending my initial email where I detailed exactly what I wanted, Sam was the only one to call back and offer a no-nonsense deal with everything that I required. Several other dealerships called back, but they didn't pay attention to the details that were listed in my email and they tried to play games with the pricing. With Sam there was no-nonsense...just good old fashioned customer service.

Best car buying experience I've ever had and I would recommend this dealership to anyone!

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On Sunday, March 3rd, I wanted to look at cars and it was very difficult to find a dealership that was actually open on a Sundays. I was looking for a new Tourareg and I know that they are hard to find in Atlanta as they are not a mass production car.

I googled open VW dealerships and Stone Mountain VW came up. I called and was transferred to Sam Barry who answered the phone very enthusiastically and was very helpful to the point that I was willng to make the 30 mile drive to Stone Mountain to see the cars he had in inventory. Although I had never met Sam prior to my phone call, he immediately knew who I was when I went in, his outgoing and friendly personality put me at ease immediately and made me very excited to see the Touraregs we had discussed prior to my visit.

Sam did not waste my time doing tons of preliminary paperwork, he just pulled the car up we discussed and took my DL and we went for a drive.

I was not planning on a purchase that day as I wanted to comparison shop but after dealing with Sam, it was quickly apparent to me that I was not going to get a better deal elsewhere. Please bear in mind that I have owned nearly 60 cars (59 to be exact) in my lifetime so I am a seasoned car buyer.. :) I was given a very fair trade on my 4 month old Mercedes and a great discount on the Tourareg as well as an excellent interest rate.

I could have wrapped it up on Sunday but was in a rush to get home as I had plans that night. Sam just put dealer tags on my new car and I drove it home that night.

I came back on Monday and had the car detailed and we hammered out the final price and additional warranties. I dealt directly with George Brue as well as Sam on the pricing and they came up with a fantastic deal I could not refuse. I have owned nearly every high end luxury line vehicle (BMW, Mercedes, Audi, Jaguar etc) and really appreciated the time and genuine interest they took in making this deal come together. I think that SM Volkswagen is a hidden gem, its a small dealership that can really personalize their service that can often times be lost in a mass sales environment.

My final dealings was with Kurt Mechling in finance and truly was a pleasure, he was very efficient and gave me a great deal on my gap and tire and wheel warranty (with the help of George Brue) and was able to lower my interest rate by about .25% (not a huge amount) and I was very grateful for the gesture.

My car was delivered in spotless condition and the detail guy stood there while I inspected it and went over it, INCREDIBLE!
Sam took a good bit of time going over all the options and how to use them and additionally set up a 3 month visit to go over the car again.

In my many,many car dealings, this is one of the best experiences I could have ever asked for. If you live intown and are concerned about the distance, please know that it was well worth the journey.

Great job Sam, George and Kurt, Thank you, I love my car!

Jim

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From start to finish is was a pleasure working with Stone Mountain VW. Everyone was very respectful. No high pressure sales there at all. I came in for a test drive but was not ready to buy as I had not done my homework yet as far as pricing is concerned. I was presented with an offer but did not want to commit because of that reason. After a couple of days I called with a counter offer and after 2 more phone calls we were able to come to an agreement. Again, no high pressure sales tactics from anyone. Everyone was extremely helpful, nice and friendly. Jean Fenelon was a pleasure to work with and also Sam Barry who took over because Jean was with a customer when I came in to actually buy the car. I can honestly say that I truly enjoyed the car buying process with Stone Mountain VW.

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