My Review Of Puente Hills Toyota Scion:
My dad, my brother, and I were shopping and came across Puente Hills dealership. When we arrived, many Sales Representatives were standing outside and I asked them if they have a Chinese/Cantonese Sales Representative. One of the Sales Representatives took us directly to Sam Truong. We sat down and discussed what we are looking for. We told him that we are looking to purchase a Gray Metallic NEW Toyota Camry LE 2012. He then checked the computer, grabbed a key, and took us outside to the lot to look for the New Toyota Camry LE 2012. He showed us the vehicle and demonstrated what NEW features on the 2012 Camry. After that, I took a test drive on the car and when I got back to the lot, I asked him if I can pick another NEW Camry 2012 and he was fine with it. Then we went inside his (Sam) office to discuss the deal. The price was firmed. When we finally agreed on the deal, he processed our paperwork. He sent the paperwork to the finance office who we met Ted Collins. Ted was very helpful and nice into getting me a lower interest rate by running a second credit check. He discussed the paperwork very well in detail. When I do not understand on something; he was very polite and explained to me again. An excellent nice person. Ted and Sam both discounted me an extra $500 because I am a recent graduated in college. When Ted finished the finance paperwork, Sam came out to do a checkout checklist where he explains all the details for the NEW 2012 Camry features once again. He is such a great and very initiative person, going extra miles in explaining to me again. Not like other Sales Representatives, after they completed the transaction, they would just hand you a key, leaving you to drive off without giving you more information about the car. At the end, Sam handed my NEW Camry 2012 key and we did our last handshake and drove away happy. We highly recommend this dealership and looking forward to refer all relatives and friends to this dealership. Sam Truong was nice. He has an excellent personality and easy to talk to. Overall, my experience with Puente Hills Toyota is excellent. It was pleasure doing business with this dealership. A+A+A+A+A+
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