Sam Chang at Puente Hills Toyota Scion

I bought a Camry on March. On that day , I haven't decided to buy a car yet, but seriously consider to buy one. And I haven't decided which one , either Passat, Camry
or Scion. Sales Rep. Sam Troung was patiently let me test drive on both models. He did not know I will buy one or not. He help me a lot, then I walk out with a new Camry.

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My dad, my brother, and I were shopping and came across Puente Hills dealership. When we arrived, many Sales Representatives were standing outside and I asked them if they have a Chinese/Cantonese Sales Representative. One of the Sales Representatives took us directly to Sam Truong. We sat down and discussed what we are looking for. We told him that we are looking to purchase a Gray Metallic NEW Toyota Camry LE 2012. He then checked the computer, grabbed a key, and took us outside to the lot to look for the New Toyota Camry LE 2012. He showed us the vehicle and demonstrated what NEW features on the 2012 Camry. After that, I took a test drive on the car and when I got back to the lot, I asked him if I can pick another NEW Camry 2012 and he was fine with it. Then we went inside his (Sam) office to discuss the deal. The price was firmed. When we finally agreed on the deal, he processed our paperwork. He sent the paperwork to the finance office who we met Ted Collins. Ted was very helpful and nice into getting me a lower interest rate by running a second credit check. He discussed the paperwork very well in detail. When I do not understand on something; he was very polite and explained to me again. An excellent nice person. Ted and Sam both discounted me an extra $500 because I am a recent graduated in college. When Ted finished the finance paperwork, Sam came out to do a checkout checklist where he explains all the details for the NEW 2012 Camry features once again. He is such a great and very initiative person, going extra miles in explaining to me again. Not like other Sales Representatives, after they completed the transaction, they would just hand you a key, leaving you to drive off without giving you more information about the car. At the end, Sam handed my NEW Camry 2012 key and we did our last handshake and drove away happy. We highly recommend this dealership and looking forward to refer all relatives and friends to this dealership. Sam Truong was nice. He has an excellent personality and easy to talk to. Overall, my experience with Puente Hills Toyota is excellent. It was pleasure doing business with this dealership. A+A+A+A+A+

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Calvin Man was the first dealer to come and initiate a talk with us. We talked about the Prius 3 with Sunroof package we wanted. He allowed us to test drive it and he showed us the different functions of the buttons and displays on the car. Afterwards, we spoke to him about his experiences with this model and the pros/cons of the vehicle.

We were then directed to Sam Truong, who after performing a credit check, described to us about our vehicle's history, its features and abilities, and the price. We did change our mind to lease a Prius 2, but both Sam and Calvin didn't seem to have a problem with that. We managed to reach a price level that both parties were content with, without any problems or issues.

When we came to pick the Prius 2 up, Calvin agreed to have the car washed and polished before handing the vehicle over to us. And before we drove off, Sam gave us the full run-through of the cars features. He also instructed us on how to take care of the car, making sure that we won't run into any problems in the future.

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my name is Joselito Pamulaklakin. i just bought a toyota camry 2011 last 12/26/2010. my overall experience with Puente Hills toyota was great, Sam and Jose were both nice from start to finish. I have already in my mind what car and price that i am willing to pay so it didn't take time for me and the dealership to finalize the sales.

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We went into the dealership after perusing the internet and finding a used car we were interested in. Sam Truong met us, showed us the vehicle (2009 Corolla), the carfax, and gave us the pertinent vehicle information. He was great to deal with. After Sam completed the preliminary sales process, Sheryl Glass completed the paperwork. She answered our additional questions and completed the process in an expeditious manner. Both Sam and Sheryl were professional in their demeanor, and they made the buying experience a pleasurable one.

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