Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Sam Guindi
My Review of Bill Vince's Bridgewater Acura:
This is a dealer you want tell people about! You can just tell when you meet good, honest people who treat you with respect. It makes the entire car buying experience...easy, effortless, stress-free. This was my experience at Bridge Water Acura...
I purchased a 2005 MDX elsewhere and serviced it at BWA for the last 3 years. Service was top notch. I met Michael Lasko and Sam Guindi when I purchased a 2007 TSX for my mom in June of 2010. Got her a great price with exceptional Svc! The Finance Managers are excellent too, helpful, not pushy at all! The whole process was ridiculously easy. About a month later in the blazing heat we had, one of her seats had split. With one call they sent a guy to her house the next day to repair it, she lives 40 miles away from Bridgewater! They make sure that every car that leaves their lot looks its best. They take a lot of Pride in their business.
I just traded my 05 MDX for an 07 CPO MDX on a busy Saturday. I had visited a few other dealers in the area, completely different experience. Again, Michael and his team made it easy. Absolutely no stress, no back and forth, no BS. I didn't even have any of my loan info with me, they did it all. They gave me a great price for my trade-in and a great deal on the one I drove home, with minimal negotiating. I just told them what I wanted, what I could do, and they delivered. Once we started they made me feel like there was never a doubt that the deal wasn't going to go through. I had a few special requests and they accommodated every one of them. Got there at noon with no appointment, looked around at the cars, took a long test drive while they evaluated my trade, and drove off in my 07 CPO'd MDX by 4pm. They detailed the car, to original perfection... And I consider myself "car crazy". It didn't even look like the same car I test drove. It looked new!
Finally, when I got home and drove the car in the evening, I noticed that the windshield had a million fine scratches and scuffs in it, making it very blurry and difficult to see. You couldn't see this during the day, but at night it was very pronounced. I emailed Micheal the next day and asked if he knew anyone who could get these fine scratches out, his reply was a quick, "Bring it in and I'll replace it".
I buy cars every 3-4 years and as long as I'm in NJ, I will never go anywhere else.
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