ashleyweinreich 5/14/2013 11:51:40 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Sam Rager Customer Service: 5 Quality of Work: N/A Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Courtesy Kia of Brandon: My husband and I spent a lot of time trying to figure out which car was best for us. We originally saw the Sportage and the Optima and Lakeland Regal Kia (right by our home) but were not incredibly fond of the typical "Car Salesman" that approached us. We decided to look at other options and wound up at Courtesy Kia in Brandon. Instead of being approached by a car salesman, we were approached by an incredibly personable man, Sam Rager. From the moment we walked in there until the following week when we bought our car and even the day after, Sam (and his managers) was more helpful then sales-y and that is the main reason that we drove all the way back out to Brandon to purchase our vehicle. I never felt like I was being pressured or being sold a car. Instead I felt as if I was being given the information that I needed and Sam's personal satisfaction of the Optima's. I must say, I am aware that I probably wasnt the easiest customer as I called Sam multiple times a day for a week with questions, and he handled it like a Champ!!!Thanks Sam for a great experience. I will be reccomending you and Courtesy Kia to everyone I know looking for a vehicle! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
poppedchick 1/23/2013 8:15:22 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Sam Rager Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Courtesy Kia of Brandon: Sam was amazing! It was my husbands and my first car that we purchased together and Sam made it flawless. We had a set price and expectations and Sam made it happen, WITHOUT sitting painfully in a small office for several hours waiting to see if it could happen. We had several choices in mind and Sam made it so easy to pick what was right for us. No matter if Sam was at Kia or not I would follow him when I buy my next car! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
rchristie 1/23/2013 7:18:27 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Sam Rager Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Courtesy Kia of Brandon: The customer service is the best we have experienced with dealerships. If for some reason Sam Rager went to another dealership rather it was Kia or not we would follow, he is that great! Our Finance person was just as good! Very unexpected. Thank you. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
MelissaGonzalez-Lam 12/26/2012 11:50:41 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Sam Rager Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Courtesy Kia of Brandon: Sam was great, honest, and assertive in giving us the best deal. The dealership had a great variety to fit our needs and wants. i highly recommend going there and working with Sam for your next car purchase or lease. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Courtesy Kia of BrandonAdded: 12/26/2012 12:39:06 PMMelissa, thank you for your excellent review! We're so happy to hear that Sam could find the perfect vehicle for you, and we would like to thank you for your kind recommendations of Courtesy Kia of Brandon. Thank you for your valued business, and please be sure to find on on Facebook and Twitter. Regards,Tommy Whelan – Courtesy Kia of Brandontwhelan@courtesycars.com
devlrose1@yahoo.com 11/29/2012 6:48:22 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Sam Rager Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Courtesy Kia of Brandon: great sales man .I am 57 years old and have never had a more honest and helpful salesman as Samuel Rager. He went beyond to satisfy me.Made e feel like his family member.Was very thorough explaining what was going to happen and explained the car features in detail.I would give Sam a rating 150%.All dealerships should have a salesman like Sam,They would sale more cars"sincerely,Rosemarie MORRISON Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Courtesy Kia of BrandonAdded: 11/30/2012 1:45:07 PMRosemarie, thank you for your great review! It's so wonderful that Sam could exceed your expectations to make your experience at Courtesy Kia of Brandon so memorable. We pride ourselves on having the very best employees who take every effort to give our customers excellent service so we're very happy that you've noticed this. On behalf of everyone, thank you for your business and be sure to find us on Facebook and Twitter. Regards,Tommy Whelan – Courtesy Kia of Brandontwhelan@courtesycars.com
winellr 11/27/2012 9:42:31 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Sam RagerJohn Williams III Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Courtesy Kia of Brandon: In all the dealerships I have been in I have never been treated so fair and I would recomend Sam Rager because he made me feel very relaxed throughout this transaction. Thanks Sam, Winell Rodriguez Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Courtesy Kia of BrandonAdded: 11/27/2012 1:20:36 PMWinell, thank you for taking the time to let us know how we're doing. We're thrilled to hear that Sam was able to go above and beyond for you to make your experience with us a great one! We strive to create a stress free environment for our customers so we're so happy you can attest to this. Please let us know if there is anything we can assist you with and be sure to find us on Facebook and Twitter for our online specials and savings. Regards,Tommy Whelan – Courtesy Kia of Brandontwhelan@courtesycars.com
fancyface 11/9/2012 5:17:25 PM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Andre NembhardSam RagerJohn Williams III Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Courtesy Kia of Brandon: The original sales rep provide long wait, did not follow-up with my inquires. However, the employee that were available were great, helpful and informative. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Courtesy Kia of BrandonAdded: 11/12/2012 1:35:11 PMThank you for leaving us with this great feedback. We apologize for your initial wait time, but are very glad that Andre, Sam and John were able to come to your aid to help find the perfect car for you. Please let us know if we can be of any more assistance, and we hope that you'll join us on Facebook and Twitter for our special online offers and more. Regards,Tommy Whelan – Courtesy Kia of Brandontwhelan@courtesycars.com
jennamullins 7/25/2012 9:01:05 AM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Sam Rager Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Courtesy Kia of Brandon: I purchased a vehicle back in March from Sam, they were excellent! Sam especially understood how valuable my time was and made sure he only had me come in for the absolute necessity. There was no run around. I emailed that I was interested in a vechile, completed and online app, was contacted by Sam saying to come pick up my vehicle. IT WAS that simple. And they were able to work with my finaical mistakes in the past!!Way to go Courtesy Kia. Keep an eye out, Im sending friends your way! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Courtesy Kia of BrandonAdded: 7/25/2012 12:54:56 PMJenna, thank you very much for writing such an excellent review. I'm happy to hear that Sam was able to make your experience so fast and simple. We hope to work with you again in the future and will keep a look out for any friends you send our way. Check us out on Facebook and Twitter for special promotions and news!Regards,Tommy Whelan – Courtesy Kia of Brandontwhelan@courtesycars.com
Tyler315 4/16/2012 10:58:07 PM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Sam Rager Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.8 My Review Of Courtesy Kia of Brandon: Over the course of several days I have visited numerous car lots and just randomly decided to check out courtesy of Kia I want too interested at first until Sam recommended a car that fit my budget and I loved it, I got a very honest truthful response from him and his help to make sure my first car was perfect was amazing, I have already recommended several friends to go. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Courtesy Kia of BrandonAdded: 4/17/2012 1:11:24 PMTyler, thanks for your helpful feedback. We're very glad that you decided to stop by Courtesy Kia of Brandon, and it seems that decision paid off for you! It's wonderful to hear that you could find everything you were looking for while staying in within your budget, and we're very happy that Sam could help you feel comfortable during this process. Please contact us if we can help you with any other auto need, and be sure to find us on Facebook and Twitter for our latest online offers. Regards,Tommy Whelan – Courtesy Kia of Brandontwhelan@courtesycars.com