"Awful dealership - stay away !!"
Had to work with Sam. He told that he drives Lexus and Subaru. Was a bit harsh as he told us ..."You are not purchasing a brand new car". Hey ! we knew that before coming to your dealership ! He told us that he was going to talk with mechanic and inquire if the automatic door locks are working or not, but we did not hear anything. Also, we felt that it was not a welcoming environment when we came in (was busy with call and after test drive did not tell us to have a seat).... TOTALLY DISAPPOINTED... since we drive all the way from central Jersey.
My overall experience from a scale of 1-10 (10 being the best) at World Subaru :
Would rate it as 1. Would never come or not recommend to a friend as well. Me and my wife both were disappointed.
britton crandell helped me tremendously at first - immediate satisfaction
sam spencer is the BEST! scale of 10 - 10 being the best he gets a 12!!
"2nd Outback in 4 months"
- Ken B
Unfortunately for me but to the benifit of World Subaru I had to purchase another vehicle within a 4 month span. Sam Spencer and crew were great again. Sam did everything he could to help close the deal...extended test drive, Subaru Certified, new floor mats, the list goes on.
Hopefully it will be 7 years before I need to see Sam again, for my daughters car (daddy's hand me down - and a new WRX-STI for me!)
"pretty good all-around experience"
straightforward experience with all, esp. salesman jr "glen"
also good experience with britton and sam who helped with the sale.
very efficient. (now filling out the 25-word minimum)
"Great buying experience - all around A+"
I had the distinct pleasure working with a number of the staff at World Subaru, many thanks to Sam Spencer, Shane Henderson and Mike Warnock. I ended up finding not only a great car but a group of car salesmen who were knowledgeable, easy to work with and sincere; gone were the feared dealer tactics and pressure. Everything at World Subaru was perfect - the car, the service and maintaining the Subaru Family.
- Ken B
From the moment we entered the dealership, our dealings with World Subaru were excellent. No pressure and a very relaxing atmosphere. Sam was great even though extremely busy. He never lost focus. We'll definitely will be buying our future vehicles from this group!
"SAM SPENCER, EXCELLENT CAR SALES!!"
SAM SPENCER IS MY CAR BROKER FOR LIFE! Sam Spencer from World Subaru sold me my last two cars! Sam can get ANY kind of car you want! I always buy pre-owned and I want to be sure I'm getting a reliable car for a good price! After my first experience buying a pre-owned Saab from Sam Spencer, I vowed when I was in the market again, I would go back to Sam Spencer! My 2nd car, which I'm driving now and LOVE, is a black pre-owned Mercedes 300. Before I was thinking about buying, I stopped in to see Sam. I told him what I wanted and what I wanted to spend. He called me and had me test drive a couple of other cars before the Mercedes came in. He took the Mercedes out himself to test drive. He called me to say it was a 'solid car' and he thought I would like it. I test drove and made the decision. It was such a great experience. It's a year later and I still LOVE the car.
"World Subaru sets the bar for all others"
I have nothing but good things to say about this dealership. Although there are four of other Subaru dealerships closer to my home I chose to buy my car from World Subaru because they're the only dealership that I've been to where the people are naturally easy going, don't go for the hard sale, and don't disappear soon as the ink on the dotted line dries. The sales team are honest, knowledgeable, friendly, and at the end of the day want you to be happy with the decision you've made.
Two years ago my vehicle was significantly damaged in an accident and I started looking around and researching potential cars. Somehow I stumbled upon World Subaru and came down for a test drive and met Sam Spencer who let us test drive one of the new XV's. Very nice guy, answered all of my questions and never pressured me into buying anything on the spot. Even though I decided to have my vehicle rebuilt, Sam left such a positive impression that I knew I'd always keep them in mind when the time came to buy a new vehicle.
Fast forward to three weeks ago...second accident and my vehicle is nowhere near salvageable. I contacted World Subaru a second time and met Timmy Stewart. Literally, within 24 hours I had a 2014 Legacy waiting for me at the dealership. Timmy handled everything from the loan application to the out of state registration, AND even followed up with me a week after to make sure I was still happy with my new vehicle (which I absolutely love!).
- Michael Sklar
I worked with Sam Spencer and bought a beautiful 2013 Hyundai Sonata for an excellent price. Sam was terrific to work with, no pressure, as was Michael Warnock. Frantz and Sue were also very responsive to my Internet inquiries. I would definitely recommend this dealership!
"impeccable car sales"
Being this was not our first time leasing a vehicle, we went into Subaru with our guard up. We have experienced the game of numbers, and the unprofessional car salesmen in the past at other dealerships. To our surprise this was the easiest and most pleasurable people to work with. No pressure, all facts and no runaround. Sam was our sales employee but all the other employees were engaging and friendly. Sam listen to our concerns and exceeded our expectations with delivery of our Legacy. We will highly recommend World Subaru Shrewsbury N.J. , Mr. Spencer and the Legacy.