"Abosolutely perfect !!"
I have been a Subaru driver for 5 years. Purchase first one from World Subaru. I met Sam Spencer at that time and knew that when it was time to buy again that he would be my salesman. I wasn't disappointed. Sam did a spectacular job and Nicole also. Great team. Buy from World. Subaru. Easy, fun effortless experience.
"First rate from beginning to end"
- River Fox
Great people who are fun to deal with, and also excellent and friendly service. I dealt with another dealer 10 years ago and I was not so happy.
"fast in and out in 15 min did a nice job"
will come back again everyone is so nice there the price's are a little high can go to a service station for less but Sam Spencer will not be at the service station so I'll be back to World Subaru
Our salesman, Sam, listened carefully to what we wanted and made it happen. He is very friendly, knowledgeable and easy to work with. Daniella, the delivery specialist, was very helpful and explained the different components of the car we purchased. She even paired our phones and helped transfer all our items from the old car to the new one.
This is my 5th Subaru from World Subaru and from Sam Spencer. Today we bought a 2018 Forester and are happy with the purchase. We wanted something with all the new safety features and this is the vehicle for us.
Sam makes purchasing a vehicle stress free and actually fun. He is knowledgeable and goes the extra mile. He is friendly and really tries to please his customers without being sugary sweet. In 15 years I have never heard a bad word about him. This is so not true of other salesmen. Sam is tops.
The service dept. is also a reason to stay with this dealer. We live much closer to another dealer, but prefer the service at World Subaru in Tinton Falls. Nancy always helps and really knows the vehicles. She inspires confidence so we return for all servicing. She is wonderful.
Our finance person, Frankie was a bit of a disappointment. We have always dealt with Michael who knows the business like the back of his hand. I understand youth is important and a much younger couple probably would relate to him, but personally, we couldn't wait to leave his office. He knows the information, but we just did not connect to him. Probably us....we are seniors and liked Michael much better. Didn't even see him today, but do wish him well.
Daniella explained the technology to us. She went over everything and was very patient. She even told us we were welcome to meet with her again to review everything. This is excellent service. She was friendly and took her time with us. There are so many new features and it will take us awhile to learn everything. We greatly appreciated her time and clarity. She knows her stuff!!
Didn't go to service today, but in the past, Jessica has been another wonderful person at the dealership. I love the friendliness of all the people I have dealt with over the years. That is a big reason I return. The early morning refreshments are a lovely touch. I nice cup of tea while my vehicle is being serviced goes a long way!! I have recommended this dealer to many people and they have been pleased. Keep doing good things to make it work!!
"Open and honest"
We have bought 5 Subarus from this dealer and from our favorite salesman, Sam. They treat you with respect and do not waste your time. We have gotten the car we want with the features we want with a minimum of bargaining and stress.
"Great Experience Buying My 2017 Impreza"
- Chris E.
Came in with a general idea of what we were looking for, and Sam Spencer was very helpful in showing us various different cars to find what car best suited me. Daniella Brisindi was extremely helpful in walking me through all the different features of the car and making sure everything was tailored to my liking before leaving. Michael Warnock made the financing paperwork process extremely quick and smooth and was very clear and straightforward with the different extra warranty options avaliable. Overall it was a terrific buying experience and I am thrilled with my new car.
Everyone is friendly and the cars get in quickly. Tour of the car was in depth and didn't leave anything out. Buying a car is quick and the pricing is fair.
"2017 Outback purchase"
This is not the 1st vehicle I've bought from world. As usual my experience was as if I was visiting family. My salesman made my experience so relaxing and comfortable and the delivery specialist was pleasant and knowledable and made her explanation easy to follow and understand.
"Purchased used car "
- Chris A
Great staff! Very polite, honest, and helpful. Sam Spenser and Jonathan smith made the transaction very smooth. I'd highly recommend world Subaru for your next vehicle purchase weather it be new or used.