Sasan Nevai at DARCARS Toyota of Frederick

I cannot say enough about DarCars Frederick. I know no one there personally but with my old car had been treated fairly and respectfully by service staff.Yesterday during purchase process- From the car salesman Jim-to sales manager- Sasan ,Jesse in finance and some mopping up to do re: old car in service with Andy-I am amazed in this day and age at the friendliness yet professionalism, knowledgeable and real in their approach and the customer-that was me-was informed-considered-apprised and blessed!! Thank you all!!!!!!!

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We've purchased Toyotas from this dealership before and continue to be impressed with the professionalism and customer care that is a consistent hallmark of the people that Darcars employs! The final price was good, trade-in compensation was excellent and the financing couldn't be beat. Overall a great experience and we highly recommend this dealership!

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My wife and I were in the market for a mini-van or SUV. I will say that buying a new car is something I dreaded doing. It wasn't on my list of "fun things to do"! After visiting another dealer (different manufacture), spending 3 hours there with no results, I checked out Darcars Toyota Frederick's web site. I requested an Internet price and received it within minutes.

A few days later we visited the dealer after dinner. Locoe greeted us once we arrived. We told him that we had received an inter-net price on a Sienna and that we had figured out what we could afford. Locoe never once tried to put us in a vehicle we weren't comfortable buying! We test drove the Sienna and returned to the dealership to work out the details. Everyone, from the finance person (Jesse Torreyson) to the sales manager (Sasan Nevai) were outstanding! The wanted us to feel comfortable about our purchase, as much as we did. If you're looking for a high pressure, "what can we do to put you in a car today?" type of dealer, this is not the place.

We are very pleased with our purchase. We enjoyed buying the vehicle and without question, we would buy from them again.

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Patrick Lockett and Chris Santiago gave the best professional and personalized that I have received from any auto dealer.
I would recommend this dealership to anyone considering a new or previously owned vehicle. I would especially recommend
Patrick Lockett in sales, for his knowledgable, friendly, and personalized customer service.

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We also, as I see others did as well. saw a new car we wanted online and drove 75 miles on Monday to the dealership. We were met in the parking lot with a smile and they assured us they did have the car (actually a mini van) we wanted. We were very pleased with everything from our sales person, the manager, the financial consultant and the crew in the bay that got our car ready to drive home. They worked with the pricing, they were very knowledgeable of the car and made sure we were by the time we left. We are very impressed with this dealership. Everyone had a smile and it is a top notch facility. I need to go back for an add on and am looking forward to it just to experience their first class waiting room! :) Will definitely recommend this dealership to others. By the way, we love our new Toyota! Drives like a dream. Our first.

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I loved doing business with Michael Slick and Chris Santiago, both are excellent professionals, I just wanted to get information on pricing and financing conditions, but everything went in a way so exceptional and enjoyable than in three hours I left the Dealer with my first zero quilometer car and I am delighted. Thank you to Mr. Sasan Nevai, Mike Slick and Chris Santiago to facilitate the realization of a dream. You guys are the best and I will definitely be back to do business in Frederick DARCARS again!!

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We have been coming to Darcars Toyota in Frederick for over 15 years and have never had a bad experience. This time was not different. From the appraisal process with Patrick, to the sales with Lacoe and Sasan to the finance department with Jesse - it was a painless and pleasant experience. Patrick graciously passed us on to new sales to Lacoe who could not have been more pleasant and easy to work with. He didn't pressure me or overwhelm me, he was patient as I struggled with which vehicle I wanted to test drive and ultimately buy, and he worked with us to get the process going quickly so we could get back to our kids at home in record time for a two vehicle purchase! Sasan was good-natured and terrific at explaining the bells and whistles on our vehicles. Not that the beautiful Avalon hadn't already worked its way into my husband's heart, but the time Sasan took to show him all of the features of the new Avalon sealed the deal! And Jesse managed to get us through finance faster than we ever have! He was competent, good-humored and polite. We appreciated being treated so respectfully as faithful, loyal Toyota customers and would highly recommend this dealership to anyone looking for a vehicle. We love the Toyota brand and being part of the Darcars extended family is where we plan to stay. Thank you to everyone at Darcars Frederick!

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Both Lacoe & Sasan were very friendly, professional and knowlegeable. We got a great deal on our new Camry Hybrid and we love it. It was the least stressful and most enjoyable new car buying experience we ever had!

Thanks again!

Sonali & Vivek Kamath

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I do not enjoy buying cars but my experience with Darcars of Frederick made it a more palatable experience. They listened and responded to what I was looking for both in a vehicle and financially. Their service and responsiveness was great! They made something I dread doing much better and I'm very happy with my new car.

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Closest dealership to home. Salesman (John Kutchak), Sales Manager (Sasan Nevai)and Chris Santiago (Finance) were very professional and polite. DarCars Frederick was not the initial dealership out of over a dozen contacted via email to offer a low price for the car we wanted but did ultimately match that price. Toyota incentive for the month was 0% financing and that helped seal the deal. An unexpected but nice touch was having the car presented with a full tank of gas. John gave us a good tour of the vehicle and its features, even showing my wife how to pair her phone to the bluetooth unit in the car.

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