Scott has been with Courtesy for a year but has worked in the auto industry for a total of 3 years. Working for a Jeep dealership was a natural choice for Scott, because he actually drives a Jeep Grand Cherokee!
His favorite things about Courtesy are the friendly home-like atmosphere, outstanding service department and overall customer service that every employee applies to each customer that walks through the door.
“My customer service policy is that I want to treat every customer with the most respect by listening to what they want, maintaining a consistent attitude to every customer every time. In return, this helps me keep loyal customers with strong relationships.”