Scott Baumgard at Courtesy Chrysler Jeep Dodge

New Vehicle Sales
About Scott Baumgard
Scott Baumgard
Scott has been with Courtesy for a year but has worked in the auto industry for a total of 3 years. Working for a Jeep dealership was a natural choice for Scott, because he actually drives a Jeep Grand Cherokee!

His favorite things about Courtesy are the friendly home-like atmosphere, outstanding service department and overall customer service that every employee applies to each customer that walks through the door.

“My customer service policy is that I want to treat every customer with the most respect by listening to what they want, maintaining a consistent attitude to every customer every time. In return, this helps me keep loyal customers with strong relationships.”

Dealer Address
Courtesy Chrysler Jeep Dodge
440 28th Street Southeast
Grand Rapids, Michigan 49548
(616) 452-2143

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suepor
3/30/2012 8:32:30 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Scott Baumgard

My Review of Courtesy Chrysler Jeep Dodge:
We had a great experience at this dealership. After looking at multiple places and vehicles we were impressed by the friendly, knowledgeable staff at this one. Would definitely recomend them.

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Harley56
8/6/2011 12:01:08 AM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Scott Baumgard

My Review of Courtesy Chrysler Jeep Dodge:
We could not have ask for a nicer sales person, Scott knew what he was doing, helped us all the way around finding and getting us the van we wanted. Answered our many questions and was very helpful showing us how everything worked on the van, we left feeling like we had made the right choice of dealerships. Will recommend Scott very highly.

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JSteele3030
7/10/2011 12:29:42 PM


Overall Rating: 4.8

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Scott Baumgard

My Review of Courtesy Chrysler Jeep Dodge:
Scott was very friendly and informative about the features of the vehicles we had questions about. Unlike some salespeople we have dealt with in the past, Scott made us feel at ease and didn't pressure us. This was our first time at Courtesy and I am sure that we will return.

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snowbunny5
6/2/2011 4:56:26 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Scott Baumgard

My Review of Courtesy Chrysler Jeep Dodge:
I had been shopping for a new car but was unable to decide on exactly what I wanted. When I stopped in to the dealership Scott helped me right away. He was helpful and knowledgable about all of the cars. He listened to what I wanted and was able to help me pick out the perfect car for me. I love my new Jeep and would recommend him and Courtesy to all of my friends!

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Response from: Courtesy Chrysler Jeep Dodge
Added: 6/6/2011 12:35:56 PM
We're so glad that you love your new Jeep! Thank you for your recommendation; it means a lot to us to hear that our customers are happy with their purchase and their experience at Courtesy.