Scott Monroe at Britain Chevrolet Cadillac

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Scott Monroe

My Review of Britain Chevrolet Cadillac:
Great group of people to work with. One of my most enjoyable vehicle purchases ever. Scott and David provided us with their expert opinions on some of the used vehicles that my wife test drove. After several test drives-we drove away with a vehicle that met our needs and her wishs.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Byron @ Misty Britain, Jimmy Ferguson, Scott Monroe

My Review of Britain Chevrolet Cadillac:
Well, I hate going ot a dealer ship that seems like there forcing everything down your throat like a sick calf the moment you walk in the door. I got the exact opposite treatment at Britain Chevrolet, they started by listening to me and what I wanted which meant everyrthing. They were extremely helpful,attentive, & fullfilling to my needs. All & all a good experience so far. It was easy, I found a vehicle on the internet, I called them and talked to Scott who very helpful in scheduling a test drive and very professional through the sale.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Byron @ Misty Britain, Scott Monroe

My Review of Britain Chevrolet Cadillac:
these guys really went the extra mile to get us into a car. the pricing was very competitive. very honest approach. very pleased, i recommend this dealership to others.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Byron @ Misty Britain, Scott Monroe, Monte Montelongo

My Review of Britain Chevrolet Cadillac:
Have never been treated so nice. Didn't have to go thru four or five people to buy
a vehicle. All employees have a very positive attitude about helping their customers. Other dealers need to visit this dealership to learn how to treat their
customers in making a car deal, it doesn't take all day to buy a vehicle. This is the first dealership that I have been to that I didn't get totally upset with the
dealership trying to drag out the deal so that your will concede to there deal. I
wasn't told that the deal was only good for today only and that I had to buy today.
I will never return to the Greenville or Bonham Chrysler dealership because you
almost have to fight your way out if you don't buy that day. They do a very good job
of insulting a persons knowledge about a vehicle. Britain Chevrolet is the most positive, respectful, caring and accommadating group that I have any dealings with
over the past twenty years. Bryan Britain has taken this dealership and made an
180 degree turn around from the previous owners. It was a complete pleasure to do
buisness with them. It was so great that I talked my sister into buying a vehicle
from Britain Chev. the day after we purchased ours. She had the same fillings that
I had about the prior owners.

It was a total pleasure to purchase a vehicle from Britain Chevrolet and I will buy
my next one there also. John M. Little 903-455-0383 Greenville Tx 75402

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Scott Monroe

My Review of Britain Chevrolet Cadillac:
The sale consultant was friendly and very knowlegable, he explained everything in detail and made the buying experiance very enjoyable. Sarah in finace was very knowlegable and explained everything in detail so we where made to feel very comfortable, she made sure we understood everything before we sighned our paper work. I would recomend this dealership to family and friends.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Byron @ Misty Britain, Scott Monroe

My Review of Britain Chevrolet Cadillac:
I know I answered "Great" for everything, but it's true!!
My husband, Lynn, and I were absolutely amazed and humbled by the people at Britain Chevrolet treating
us so well...like we were actually important. The finance guy was a bit quick, but you never know what's going on - maybe he had a sick child at home. Anyway, it wasn't enough to keep our opinion of BRITAIN Chevrolet any less than "GREAT".

We had just bought a truck from Britain, when my husband was the victim in an accident which totaled it - about a month after our purchase.

My husband & I were at our friend's place of business the next day or 2 when Lynn mentioned calling Britain back to see if we could get ANOTHER great deal from them. Our friend said, "You'll never get as good a deal as you got with that white truck..."
I said, "Lynn, call 'em."
Sure enough they had a good deal, alright!!! A newer and bigger truck with more bells & whistles. They had just received it as a trade!! They drove the truck TO US! When that big monster rolled up, I almost couldn't stand myself! I thought, "They're going to try to hammer us on this..." Boy, was I wrong!!

Britain was JUST as great as they had been the time before & they were genuinely concerned about Lynn's health and well-being after the accident.

God bless the people and OWNER, CEO of Britain Chevrolet. You all run a VERY nice & friendly business which is a breath of fresh air these days.

Thank you for making our experience a smooth one.

--Lynn & Serena Booth
Lone Oak TEXAS

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jimmy Ferguson, Scott Monroe

My Review of Britain Chevrolet Cadillac:
We bought an Aveo through Scott Monroe, who was courteous, honest and very polite. Scott answered all of our questions concerning onstar. David worked with us to keep our business and they all really made an extra effort to sell us this car. Michael was very upfront and friendly while conducting business with paperwork. Mr. Ferguson, in the shop, was courteous and helpful. We will likely return.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Scott Monroe

My Review of Britain Chevrolet Cadillac:
This was a courtesy delivery on a lease car. I have picked up many cars over the years, this is the first time a dealership has taken the time to go over the specifics of a car with me. Scott was very detailed and treated me as though he had sold me the car. The information was very helpful and I appreciated his time. I will consider Brittain when I am ready to purchase my retirement car. Dianne Maddry

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Scott Monroe

My Review of Britain Chevrolet Cadillac:
Very helpful, very efficient! David & Scott were both great to work with. Thanks for your help & my new car! The dealership was also willing to negotiate in price for the vehicle & were very fair on my trade-in value. This dealership is focused on making everyone a lifelong customer--thanks!

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