Scott Robert
Scott Robert at Kelly Volkswagen
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Scott Robert

Wholesale Parts Mgr.

Kelly Volkswagen

72 Andover St.
Danvers, MA 01960

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7 Reviews
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7 Reviews

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7 Reviews of Scott Robert

February 10, 2024

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Employee Rating

Excellant customer service and discounts if asked veterans appreciation beautiful people ladies cleanliness and great bathrooms More

by Stephenclancey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel DaSilva , Georgous lady at pay counter

Feb 26, 2024

Kelly Volkswagen responded

Hi Stephen! We just wanted to reach out and say thank you for sharing your experience with us! It is great to know that you were well taken care of and both Scott and Rachel were so helpful! We certainly appreciate your service!

October 23, 2023

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Employee Rating

Had front end work done on my 2019 Volkswagen Atlas It was grinding every time I turned hard right or hard left they took it for a ride and diagnosed the problem. Kelly Volkswagen told me it would be More

by poorefamily1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2023

Kelly Volkswagen responded

You are more than welcome! Thank you so much for taking the time to share your service experience with us! We are happy to see that Scott and the team took excellent care of your Atlas and that everything ran so smoothly! If there is anything else we can do for you, please do not hesitate to reach out!

August 23, 2023

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Employee Rating

Always great service every time I come in to get my cars checked out. I have a 2018 VW Tiguan and a 2021 VW Arteon. Many thanks to the service department at Kelly VW! More

by James33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2023

Kelly Volkswagen responded

Thank you, James, for taking the time to share your experience with us! We're pleased to hear that you've consistently had great service whenever you've visited our dealership to get your cars checked out. Serving you and ensuring your vehicles are in top condition is always our pleasure. If you have any more feedback, questions, or need assistance in the future, please don't hesitate to reach out!

October 06, 2022

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Employee Rating

Peter at Kelly VW was accommodating, courteous and the work was done under the time they stated. More

by 2010wend
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rachel DaSilva, Don Foss, Casey Fern, Barry Gagne , Peter Simmons

Oct 07, 2022

Kelly Volkswagen responded

So happy to hear that! Great to know that you had the opportunity to work with Peter and the rest of the team and that they made sure you were well taken care of! Thank you so much for taking the time to share this with us!

February 01, 2022

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Employee Rating

Warm, prompt, and professional service. Cozy and modern waiting room. I always appreciate great service with a smile. More

by fdevito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rachel DaSilva, Mike Ameno, James Little, Don Foss, Casey Fern , Steve Bourassa, Edward Pineault

October 31, 2015

Dealership Rating

Stellar service! Speaker in rear right side was not working properly anymore. Service got me in and out promptly with the new speaker. Plus, as always my car was washe More

by STVNASHE00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Drew Kavanagh , Steve Bourassa, Kevin Fleuriel, Ben Hunt, David Sorn

Dec 21, 2015

Kelly Volkswagen responded

Thank you for sharing your review STVNASHE00. We are glad to know that service provided you with a brand new speaker. We are always happy to help!

September 25, 2015

Dealership Rating

Amazing Great service. Dan, Nick, chris, thank you for truely amazing service. I will continue to always bring my VW's to you and reccomend this dealer to eve More

by PCALISI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Drew Kavanagh, Nick Irving, Rachel DaSilva, Mike Ameno , Steve Bourassa, Kevin Fleuriel, Joe Ryan

Oct 06, 2015

Kelly Volkswagen responded

Thank you so much PCALISI, that's very kind of you to say about our service team. We're so happy to hear our team took such good care of you. Thank you for your recommendation, and we hope to see you again soon!

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