Sean Gibson at Honda of Lake Jackson

To you The Dream Team of Sales Guys:
Robert Doolittle, Victor Gutierrez, Sean Gibsson, Chris Bascom, Paul Hopkins, and of course Rod Hall (You Made it Happen).

I just wanted to write you a quick note to thank you all for going that extra mile. Your honesty and dedication while selling me my new car yesterday. I went in thinking that I am a female and that they will takse advantage of me, but you've helped to redefine the stereotype. No that did not happen. You made me feeel that my 25yrs of owining Hondas I am part of the family. Robert, Rod you moved mountains for me. This was the best birthday present that I could buy myself.

Thank you so much for answering all of my questions honestly, and making the wait well worth it and not as painful as it otherwise could have been. I'm happy with the car I purchased, and I'm not freaking out about the purchase price. That's a pretty ideal situation when it comes to buying a new car, and it's all thanks to you.

You can be sure that if I have any friends looking to buy new cars in the future, I'll be sending them to Honda of Lake Jackson Texas, and telling them to ask for the Dream Team of Sales Guys. Thanks again.

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Prices for parts seem high. I suppose this is the norm. Service writers change frequently. I have little trust in their knowledge.
Rus has worked on my Accord for years (1994 with 494,000 miles. Engine and transmission never repaired) He is very good. I can talk to him and inspect old parts at anytime. Sean is very friendly and followed my instructions. He called me on correct numbers and as soon as car was ready. This is the first time I have worked with him.
Occassionally I visit with sales staff and have taken a couple of test rides in the last year. They have been helpful and are not pushy.

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Called personally by service manager with an explanation of service and cost. A loaner car was provided both times the car needed to be in the shop.

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