Sean Mollabagher at Volkswagen Santa Monica

Mike and Sean were friendly and showed great customer service. The overall sales experience was great as is the continuing service experience. I really appreciate that the service dept. is open on Saturday and they have attended to any issues I mentioned at service appts. I ordered a high demand 2010 Golf TDI before it was on the market and paid invoice without having to put down a down payment because Mike Burger recognized that I was a man of my word. Other dealerships (ex: McKenna VW Huntington Beach) lied and said they couldn't be ordered and told be that they would be marking up the price of the TDI's by $1,500! Being that VW Santa Monica is the second largest VW dealership in the US I thought they would receive a larger allotment of Golf TDI's and that it would arrive sooner if ordered from them. Also when I used to own a 1993 VW Corrado SLC (rare VW sports car) other Corrado enthusiasts mentioned that VW Santa Monica had a good service department, so this dealership had already received positive PR from a fellow VW enthusiast. I had taken my old VW Corrado to 3 different VW dealerships (not Santa Monica) and experienced nightmares after the monkeying around on my Corrado was done. So far I am very please with the service I am receiving on my 2010 Golf TDI at Santa Monica. My 2010 Golf TDI had received a scratch on the driver's door while in transit from Germany to Santa Monica. Mike Burger, Sales Manager, was very professional about it and brought it to my attention before I paid for the car in full. The door was repainted at a body shop and looked good as new when I paid for it. Again I am very pleased with this dealership and would recommend them to anyone in the Market for a VW, as would I purchase a VW from them again..

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