Shay Briggs
Shay Briggs at Nissan of Elk Grove
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Shay Briggs

Sales Manager

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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4.9
152 Reviews

I have worked here at Nissan/Mazda for 5 years now going on 6. I truly love what I do! I enjoy sharing that moment of joy when you see your car for the first time after it’s been detailed and ready to go home :) I’ve never worked for any other dealership, but I have heard the crazy stories. I’m blessed to work in an environment that is family owned. Please read through the reviews, find me on Facebook or Instagram. The more you get to know me, the easier it will be to relax and let’s find that perfect vehicle that is just right for you and the family. Speaking of family… I have a daughter who is 9 going on 16 lol. She is my everything, the reason my world keeps turning. We also have a Cocker spaniel named Ezra. He crazy, full of joy and just as much work as a child but he completes us. I love meeting new people, friends, and networking to help each other out. When we work together Life is a lot easier and making a big purchase can actually be fun! I look forward to meeting you:)

Dealership Experience

11 yrs

Industry Experience

11 yrs

Languages Spoken

English English

4.9

152 Reviews

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152 Reviews of Shay Briggs

February 18, 2024

Dealership Rating
Employee Rating

Stephen was extremely helpful, the rest of the staff was the epitome friendly customer service More

by mthlhn
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Feb 19, 2024

Nissan of Elk Grove responded

Thank you for your 5-star review! We are so glad to hear Stephen and our team was able to provide exceptional service. We truly appreciate your business and look forward to a long-lasting relationship!

February 05, 2024

Dealership Rating
Employee Rating

The Mazda team and experience was very friendly and helpful.. I would buy from Antonio again or send my family and friends to him. More

by Kristycantor70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christina Brown, Antonio Salas

Feb 06, 2024

Nissan of Elk Grove responded

Kristy, We are so happy to hear Antonio and our team were so helpful during your car-buying experience! We always love to make sure our clients are taken care of. Thank you for taking the time to leave your 5-star review and wishing you many happy miles!

July 05, 2023

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Excellent customer service! ! very thankful for staff late night efforts and commitment to satisfaction to complete sale 🤗 More

by Dkevidad
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Khanh Ho, Peter Phan , Edwin Escamilla

Jul 05, 2023

Nissan of Elk Grove responded

Thank you for taking the time to share your 5-star review with us! We are so glad to hear that our team was able to give you such excellent customer service. We look forward to a long-lasting relationship!

May 17, 2023

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Carlos was one of the best salesperson I have dealt with: he is helpful, polite, straightforward, very professional. From the first phone call, he ensured all of my questions were answered to my satisfaction More

by B J
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Peter Phan, Carlos Stahl , Edwin Escamilla

May 17, 2023

B J responded

I highly recommend this dealership. People are friendly, helpful, straightforward on deals without the haggling that I find so annoying, frustrating, unproductive. They made every effort to get the vehicle I was specifically looking for. Unlike other dealerships, they don’t do “mark ups” one of the main reasons I chose and selected them. With pricing readily available in the Web, an informed buyer knows this in advance.

May 12, 2023

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Employee Rating

Great guy he really tooK time out of his day to try and work with me to get a deal going that works for me to get me in my new car More

by Hernandez916chris
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Stephen Tran , Edwin Escamilla

May 15, 2023

Nissan of Elk Grove responded

Thank you so much for sharing your 5-star review with us! WE are so happy that our team was able to help you and give you great service. We look forward to seeing you in a couple of months for your included first oil change!

May 11, 2023

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I was helped by Franz and he made my experience different! He was pleasant and always confident I would get my new Sentra! He is a good guy, thanks again Nissan Elk Grove More

by Osman_916
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franz Henderson , Edwin Escamilla

May 11, 2023

Nissan of Elk Grove responded

Congratulations on your new Sentra, what a great choice! We are so happy that you had such a great experience working with Franz. We love having him on our team. We look forward to a long-lasting relationship!

April 24, 2023

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Stephen Tran was very easy to work with, I actually enjoyed my experience. Everyone there was pleasant and helpful. There for a moment staff got really loud in the background and it interrupted my conc More

by Goldie P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Tran , David Hidalgo

Apr 25, 2023

Nissan of Elk Grove responded

Thank you so much for taking the time to share your positive experience working with Stephen! We are so happy that he was able to help you have a very enjoyable car-buying experience. We apologize the team may have been loud in the open showroom, we will use this as a learning tool to ensure we are cognizant of the atmosphere. If there are any other questions, don't hesitate to reach out to us.

April 17, 2023

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Employee Rating

My family always comes here, and we are never disappointed in the great quality of service and workmanship! Great people! More

by Nighthawkredux
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 18, 2023

Nissan of Elk Grove responded

Thank you for your loyal business! We are excited to see you and your family each time too! We look forward to the continued relationship.

March 22, 2023

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Employee Rating

Absolutely no customer service and not one employee knew their job. Do not go here. More

by Disappointed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Khanh Ho

Mar 22, 2023

Nissan of Elk Grove responded

We are apologize for the disappointing experience and understand your time is valuable. I’ll be reaching out shortly to accommodate any way I’m able. You’re also welcome to reach me at 916-405-5083. Sincerely, Grant Salge General Manager

Mar 23, 2023

Disappointed responded

I called the number that was provided and left a message. I did not receive a return call that is not surprising.

Mar 24, 2023

Nissan of Elk Grove responded

Thank you for taking the time to speak with Grant Salge. Again we sincerely apologize the service wasn't the high level of service we typically provide right from the start. We truly value your business and feedback and will use this as a learning experience to improve. We appreciate you allowing us the opportunity to correct some of the issues.

Mar 29, 2023

Disappointed responded

Thank you Grant for trying to fix the issues. I appreciate it

March 22, 2023

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Employee Rating

Lucy and Peter made my car buying process so easy. Very caring and eager to help get things done efficiently and quickly. Very friendly and helpful. Highly recommend them both for their great service. More

by Brittany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Phan, Franz Henderson , Maria Angulo, Lucy Cortes

Mar 23, 2023

Nissan of Elk Grove responded

Brittany, We are so happy to hear that Lucy and Peter were able to give you such great service! We know that the car buying process can be stressful, but we're glad that you were ale to see just how quick and easy it can be. We look forward to a long-lasting relationship!

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