Shannon Covert at Miller Toyota Scion

I've purchased 2 new vehicles from this dealership and they have both been the best car buying expierences I've ever had, these guys are the best in class!

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We had a great experience at Miller Toyota the other day when we bought our new car. Our salesman was Shannon Covert and he made the whole experience wonderful. He let us test drive as many cars (and times) as we needed to to make up our minds on which vehicle to purchase. He knew everything about the vehicle we were looking at (2012 RAV4) and he showed us how everything worked on the vehicle. He is extremely patient and took the time to make sure we knew how everything worked. He explained all the options and pricing on the vehicle including which rebates were available. He was very good at giving clear directions when we were out on the road test driving. The dealership (Miller Toyota in Manassas, VA) had a very healthy inventory of vehicles to choose from - many times you are lucky to find just a few or even one with the options you are looking for, but Miller had quite a few in different colors to choose from with the options we were looking for which was an upgraded package (alloy wheels, sunroof, etc.). It wasn't the sport RAV4 but it was a base model with the upgraded package which made it almost a sport model (it just doesn't have the fog lights). The finance guy, Dan Slayton, was also wonderful in explaining all the extendeed coverage packages, etc. He made sure we understood the money part of it and did a great job explaing things like gap insurance, tire protection packages, etc. If you are in the need for a new car I would say just visit their website and print out their inventory of the model you are interested in - that's what we did and it also displays the internet price next to each vehicle to give you a ball park figure.

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After having a really poor experience at another Toyota dealership, our expectations were exceeded at Miller. Shanon and Jeremt are truly professional, respectful and accomodating. We appreciated their continued patience and communication with us. We will proudly refer anyone to this facility. Thanks for making it such a quick and painless experience!

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The sales representative, Shannon Covert was very knowledgeable about the vehicles and maintained contact with me during the three weeks I was waiting to make the purchase. Shannon kept in touch by email making sure I was aware of the special offers that Toyota was offering. Shannon walked that fine line of being in contact with me, but not being pushy.

The sales Manager, Jeremy Cubbage was very helpful and working with Shannon, to make sure there was a vehicle on the lot that met my desires. The deal that was approved by Jeremy was incredible as well.

This is the fourth vehicle my wife and I have purchased from Miller Toyota, and each time we have been extremely satisfied. Needless to say we will be back to Miller Toyota!

The financing staff was also helpful in identifying and securing a very competitive loan rate as well.

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