Shannon Creighton at Stetler Dodge Chrysler Jeep Ram

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Shannon Creighton, Dan Criswell, Dave Stetler, Mike Stevens, Rocky Yohe

My Review of Stetler Dodge Chrysler Jeep Ram:
Shannon Creighton did a great job working with us. She has not worked at Stetler a very long time, and was not always sure of the answers but VERY willing to find an answer ASAP. Shannon worked very hard to make our buying process as smooth as possible.

Dan Criswell was very nice. Our final paperwork process was fast and friendly.

Dave Stetler, Mike Stevens, and Rocky Yohe were helpful with questions that we had about our vehical after we left the dealer. All three were quick to get us the answers to our questions.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Shannon Creighton

My Review of Stetler Dodge Chrysler Jeep Ram:
we called the dealership to inquire about a vehicle. shannon was the person who answered the phone. she was very polite over then phone. when we showed up in person we asked for her, she was very honest with us right from the start explaining she was new and if she did not have the answer she would find out. we did have questions that she had to ask about. she was very prompt in responding back to us. she had a very good personality and was on top of things, keeping us up to date. we purchased a second vehicle from shannon recently. i would recommend her to anyone that is looking for a vehicle. i know tha shannon will be successful keep up the good work. stetler dodge is very luck to have a sales associate like her. sincerely dana & laura klinedinst

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Shannon Creighton, Dan Criswell, John Kocul

My Review of Stetler Dodge Chrysler Jeep Ram:
Shannon and Dan presented outstanding customer service.

Shannon's sales approach was professional, efficient, friendly and informative. No high pressure approach; and, for me, that was exactly how to make the sale.

John made me an offer I couldn't refuse and presented the information is a professional manner.

Dan was upfront and informative about the financing. No cards up his sleeve.

All three were pleasant to deal with and a prime example of excellent customer service.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Shannon Creighton

My Review of Stetler Dodge Chrysler Jeep Ram:
I requested a cost estimate through USAA and they match what USAA was offering me through the website. They went above and beyond to make sure I got what I wanted in the vehicle and kept me inform of the types of vehicles, colors, and years that where available for me to choose from. The service and friendliness was outstanding, they cater to my needs and where always friendly. I was well taken care of and I'm glad that I bought my Black and silver SRT8 2012 Dodge Challenger with you guys.

Thank you for a service well done!!

V/r
Loreto Rivera
SSG U.S.Army
(719)352-7721

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Shannon Creighton, Dan Criswell

My Review of Stetler Dodge Chrysler Jeep Ram:
Since I had a Jeep Wrangler Unlimited as a week long rental in 2009, I have coveted having one of my own. As a treat to myself after getting a promotion at work as well as paying down a large sum of debt I decided to start browsing.

I went to Stetler Auto on January 9th after work. I wasn't looking to buy that day, more so gathering information. After looking around at a few Wranglers for a few minutes I was approached by Shannon Creighton. I felt a good connection with her from the start, as both of us were getting started in new job positions. She was knowledgeable, friendly, courteous, and from the beginning made me feel like I was dealing with a friend I had known for years rather than minutes. She gave me a great wealth of information and shared some options. Once I found out my trade in (2007 Honda Civic) was worth more than I thought, I really got interested.

Enter Dan Criswell. Dan was just as professional and helpful as Shannon. He laid out some options for me and advised me what my best bets were.

On Tuesday January 10th I drove away in my brand new 2012 Jeep Wrangler Unlimited.

This was not my first time buying a car, and I'm sure it won't be my last. The professional, relaxed, family-like atmosphere at Stetler has set them above and beyond any other dealership I have shopped before. My sincere thanks to Shannon, Dan, and the entire company for this experience! Whenever I'm ready for a new car in the future, Stetler will be the first place I go!

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