Shannon McCormack

Professional and friendly. Car maintenance completed in a timely manner Waiting area was clean and quiet Car maintenance completed in a timely manner Waiting area was clean and quiet More

by MOMKOP Verified Customer Verified Customer

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Very pleasant, friendly and professional service advisors. Mechanics are very thorough and work in a timely manner. advisors. Mechanics are very thorough and work in a timely manner. More

by ra227_80127 Verified Customer Verified Customer

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Excellent experience with all staff Nothing sort of a class operation. I highly recommend Executive Nissan for your next service class operation. I highly recommend Executive Nissan for your next service More

by Redoheado62 Verified Customer Verified Customer

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Told service would be 2 hours. At hour 3 I was told they were wrapping up. At hour 4 I was frustrated and wanted service to be done. She tried to tell me I needed a battery replace At hour 3 I was told they were wrapping up. At hour 4 I was frustrated and wanted service to be done. She tried to tell me I needed a battery replacement, I do not. She also tried to tell me I needed to do a Relearn process on the computer for nearly $200. I did not. The service was a recall update to emissions which was a software update and I'm sure a relearn process would need to be automatically applied to apply the update. I chose not to do the additional service and have not had any issues since the recall update was applied. So I did not need the extras that she tried to push. Felt deceitful. More

by TMONGILLO Verified Customer Verified Customer

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I feel like they can you better with communication and price and updating the customer price and updating the customer More

by TOBIAS.CARMEN Verified Customer Verified Customer

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Shannon is fantastic! She is knowledgeable and professional. Not to mention a pleasure to work with. However, I am disappointed in my new Jeep and issues I’ve been exper She is knowledgeable and professional. Not to mention a pleasure to work with. However, I am disappointed in my new Jeep and issues I’ve been experiencing Only 1 year and lots of issues that are not being covered. I’m in for service more now than I ever have with any one of my 5 previous jeeps They should be taking care of everything for that amount of money. I’m not convinced a full multi point inspection was even done. And the financial guy couldn’t have been more rude, degrading and extremely unprofessional. Should have walked out on him. Always listen to your gut! Donovan was pleasant to work with. But that financial guy was absolutely horrendous. No people skills. More

by LLAPENNA Verified Customer Verified Customer

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Great service and excellent team. Shannon was very helpful and streamlined the process perfectly to get everything done on my car that was needed. Shannon was very helpful and streamlined the process perfectly to get everything done on my car that was needed. More

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The dealership is always clean and the employees are always friendly and knowledgeable. Service is done in a timely manner. always friendly and knowledgeable. Service is done in a timely manner. More

by CHUGHES0821 Verified Customer Verified Customer

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Helpful and efficient Done Shannon was very helpful and explained all the work that did and didn't need to be done. Very good. explained all the work that did and didn't need to be done. Very good. More

by dswaz Verified Customer Verified Customer

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She was very nice and very respectful to us. I would give her a raise I would give her a raise More

by Daynaheise1963 Verified Customer Verified Customer

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