Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Greenway Chrysler Dodge Jeep RAM of Rome
Rome, GA
857 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
857 Reviews of Greenway Chrysler Dodge Jeep RAM of Rome
August 22, 2023
Terrible terrible terrible. Up front they make you think you'll be treated fairly, but the service department lacks an ounce of empathy or integrity, or professionalism, or assi Up front they make you think you'll be treated fairly, but the service department lacks an ounce of empathy or integrity, or professionalism, or assistance. Bought a warranty there and had my issue looked at more than 4 times and still no resolution, now the warranty will expire. A disgusting company through and through, being backed up by their service managers laughing in your face for defending yourself against their policies designed to keep you from getting the service you need. Sold me a ford and then telling me they don't know how to work on ford's yet I'm required to service the Ford at greenway. Make it make sense. More
by mpatterson207
Employees Worked With
Greg, Tiffany
Helpful August 20, 2023
will hill made my experience wonderful ! all the people treated you like family and are so nice and honest ! thank you so much ! all the people treated you like family and are so nice and honest ! thank you so much ! More
by whitneybrooke7718
Employees Worked With
Justin Silvers, William Hill
March 27, 2023
Will Hill was amazing to work with on my purchase. I haven’t bought a new truck in 15 years, and he made it a quick and painless decision. I haven’t bought a new truck in 15 years, and he made it a quick and painless decision. More
by Dpayne9
Employees Worked With
William Hill
January 27, 2023
They treat you like family. Never pressure you . William Hill was great, I looked at 4 cars. He listen to me and let me get what I wanted. Everybody else was real helpful and tr Never pressure you . William Hill was great, I looked at 4 cars. He listen to me and let me get what I wanted. Everybody else was real helpful and treat you like they known you all there life, A lot better then the big boys in cobb county. More
by dizzy52961
Employees Worked With
William Hill
January 19, 2023
Service dept does not have a clue. Spent $1369 for nothing still same issue when I picked up my vehicle. Charges $211 per hour. Took my Jeep somewhere else after towing it from this d Spent $1369 for nothing still same issue when I picked up my vehicle. Charges $211 per hour. Took my Jeep somewhere else after towing it from this dealer issue was a $15 fuel filter DO NOT TAKE Your car there for service, They lied about the parts they were supposed to replace the old parts still in the Jeep Service manager Greg has no clue as well as Mikel the service advisor Bottom line they are incompetent to work on anything Also broke oil cap off while it was there half parts were left off and put in back seat More
by Mikel Baker
Employees Worked With
Mikel advisor and Greg service manager, Michael Allen, Randy Oakley
December 15, 2022
Great atmosphere and professional help from Tiffiany Holcombe and Terry. Was great to see our salesman, Devin. He is a sweet young man. ;) Holcombe and Terry. Was great to see our salesman, Devin. He is a sweet young man. ;) More
by tissa
Employees Worked With
Tiffiany, Terry, and Devin
July 28, 2022
Incompetent dealership! WARNING!!!!! SERIOUS RISK DO BUSINESS WITH GREENWAY DEALERSHIP IN ROME!!! Recommending anyone that has had issues with this dealership to file a WARNING!!!!! SERIOUS RISK DO BUSINESS WITH GREENWAY DEALERSHIP IN ROME!!! Recommending anyone that has had issues with this dealership to file a lawsuit. IT IS THE ONLY WAY YOU WILL GET RESULTS! I am currently in the process of filing my lawsuit and can provide my lawyers name and number. Tried to be patient and expect customer service from the dealership but it's useless. GM and Service manager are very incompetent and not qualified to run dealership. ORLANDO FLORIDA CORPORATE is just as bad! Will not respond and will hide after dealership has DESTROYED your vehicle. Dealership damaged my 2018 Ram truck during just a routine oil change. Refused to fix and tried to charge me an extra $467 for their mistake! NOT SURE IF THEIR MECHANICS ARE EVEN CERTIFIED!!! IN THE PROCESS OF HAVING ALL THEIR RECORDS SUBPOENAED ALSO. Also looking into if this dealership is committing criminal activity by not completing work they say they are completing. We must work together to hold this dealership accountable. They believe they are above accountability! More
by Antd1097
Employees Worked With
Justin Silvers, Randy Oakley
