Shaun Hinson at Pacific Audi

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Shaun Hinson

My Review of Pacific Audi:
Walked into dealership just to check out option since lease was up in a few months. Spoke to Shaun who was very helpful, attentive, knowledgeable and honest about his insight. Ended up turning my lease early and driving off with another Audi. Have always liked this dealership because of their friendly and courteous staff. Will definitely be a return customer.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Shaun Hinson

My Review of Pacific Audi:
Working with Shaun was a pleasure. He was enthusiastic, welcomed us with a smile, and made us feel very comfortable buying a car. His knowledge of cars impressed us the most and we relied on his expertise. His friendly attitude and desire to help us find the best car to suit our needs made it a satisfying buying experience.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bernie Clare, Shaun Hinson

My Review of Pacific Audi:
I bought my first new car at Pacific Audi--a red with beige interior A3 TDI. As it turns out a red A3 TDI with beige interior is hard to find. After getting the run around from a number of other dealers in the Los Angeles area I happened upon Pacific Audi who took my color request seriously and ordered the car for me at a fair price.
I initially purchased the car from a salesman named David who at some point during the time my car was being made left Audi for Mercedes. At that time Bernie, dealt with me. At first it seemed my initial agreement for Christmas delivery with David would not be honored but after reminding Bernie about it I did indeed receive my car in time for Christmas. It did not come with a big red bow as David had promised but I didn't speak up about it when I picked up my car and I'm pretty sure David didn't pass on that part of the deal to Bernie.
Shaun explained all the bells and whistles on my A3 and did a fine job doing so. After he was finished I was able to easily use the navigation system to find the nearest Indian restaurant.
Because we were in the middle of an epic downpour in Los Angeles at the time I picked up my car, Bernie threw in a free detail for my new A3. I can't wait to go back and redeem the offer and maybe I'll even get the big bow I was hoping for.
I would recommend Pacific Audi to friends and family and hope to go back for any service needs my new car my have. I think Pacific Audi is a friendly business that treats their customers with respect and integrity.

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