Shazia Cheema at Ourisman Honda

Prompt service from salesman Jose Amaya upon my arrival. He's extremely knowledgeable in the specifics of all models which helped me narrow down my selection quite easily. As this was my first new car that I bought, Jose was very patient explaining me all procedures. He couldn't have been any more thorough in informing me about all the fees and prices associated in buying a new car. Shazia was welcoming and put the cherry on top by making sure that i left Ourisman Honda with my new vehicle. Staff was overall pleasant, organized, and exceeded my expectations, Thank You!

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I bought my first car in Ourisman Honda in Bethesda. And that became the first time for me to go to the car dealer by myself. Before I was afraid to go to the car dealer, even I just want to see and ask few questions about the car. But after I came to Ourisman Honda, I didn't feel afraid no more. Tim (his name is Tamim Akbari) the first sales person who greet me, he's nice, help me to show the new cars, and he explain about everything i asked about. And I met Shazia who helped me with the financial things, until I got a good price. And then David Blackwell who helped me with the lojack and some stuff for my brand new car. Thanks for all of you guys you helped me much, I really have a great experience on buying a car at Ourisman Honda. Five stars for you. And I will recommend Ourisman Honda to all of my friends. Keep the good job.

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This is our second new Honda purchase from this dealership. They make it easy to negotiate a reasonable price, giving the dealer a fair profit and the buyer a fair price. The business and finance aspects of the deal are low pressure and efficient. All in all doing business with this dealership provides a reasonable and pleasant experience.

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We have been long-time users of Ourisman's Service Department for maintenance of our 2000 Accord. Service hasn't been the fastest--our only complaint-- but it has always been friendly, knowledgeable, and thorough. On Thursday, Oct. 18, we came in to explore buying a new Honda and dealt, primarily, with Steve Young, who showed us various models and guided us through the sales process. (We bought a 2012 Accord LX-SE.) Mr. Young was very knowledgeable, calm and friendly, and a person we would definitely want to work with again. Not only did he know his Hondas, but he was remarkably familiar with vehicles in general and provided a great deal of accurate and useful information. His post-sale review of the workings of features on the Accord was comprehensive and easy to understand. After we had negotiated the sale of our 2000 Accord and purchase of our new LX-SE, we were handed over to Ashley [last-name unknown], who guided us through various dealer-supplied equipment/accessories. Again, friendly and helpful in getting our body side moldings installed prior to leaving with our Accord. Service was professional and prompt; ensuring that we drove the car away with the side moldings installed.

As of this time, we have only two minor matters to resolve: First, we did not receive the listing of equipment, price, mileage, etc. that traditionally is placed in a vehicle's side window. We were told it had been misplaced, and that we would receive a replacement copy in the mail. Second, we think the "key" for the tire locks does not appear to fit the locks; I will be bringing this to Mr. Young's attention.

In closing, we think the Ourisman Bethesda Honda operation is a "class-act", and we are delighted that we purchased our new vehicle there and that we will be able to continue to have our Accord serviced there.

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From start to finish, Ourisman made the entire process fast, friendly, and hassle-free. Every single person I spoke to had a smile on their face.
There's a reason why I've purchased three cars from them so far, and they just proved it when I bought my new 2012 Honda Civic Si Sedan. I will definitely be shopping with Ourisman in the future. Thank you!!

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The purchase of the vehicle was easy, fast, and very friendly. The personnel at Ourisman Honda of Bethesda was helping me all the way and it was a great and smooth experience. I would recommend Ourisman Honda of Bethesda for your next purchase!!!.

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