Stacey Coleman at Westbrook Toyota

My purchase of a new 2013 Avalon Limited was a positive experience from my initial visit to see the new design to my return to make a purchase. My sales consultant, Stacey Coleman was welcoming, knowledgeable, and supportive throughout the entire process, ensuring that I had all of the information that I needed to make the best selection. Stacey went above and beyond in following through the deal right up to the moment I drove the car out of the new car delivery area. She patiently went through the many amenities of the car to ensure that I understood how things operated, even synchronizing my I-phone to the car. Stacey followed up a couple of days later via email to ensure that I was enjoying the new car and to offer her continued support for any questions that I might have. Stacey did an exceptional job!

Additionally, the sales manager, Doreen, and the business manager, Andy, were very professional and made certain that I understood all of the details of the financial aspects of the purchase. Indeed, each individual at Westbrook Toyota made my experience there a positive one, adding to the pleasure of driving my favorite car home...the 2013 Avalon. The day after I took delivery I returned to have the plates put on and James was the young man who assisted me. He was very knowledgeable and very helpful with some technical questions that I had about the use of the sound system, the navigation system, etc. Once again, I departed very pleased with the level of service and support.

I have always had my car serviced at Westbrook Toyota and will continue to do so. It is a great place with great people committed to their work. Thank you to each person with whom I worked. I enjoyed the experience and I am enjoying my new Avalon!

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Stacy was very friendly and helpful on finding us the right vehicles, never pushy and gave us the best deals possible.
We went to look at a car last year and then a truck last month, both times buying the vehicle the same day and driving off the lot in it.

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My wife and I loved Stacey Coleman. She was friendly, professional and extremely knowledgeable. She was extremely helpful and was responsive to all our requests. The dealership is very friendly and go above and beyond to help you get what you want. I will return to the dealership and Stacey and will recommend them to all my friends and relatives.

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It was a pleasure to work with Stacey. I had visited other car dealers before visiting Westbrook Toyota and was very turned off with the sales people. Stacey was willing to listen to what I wanted and could manage within my budget and did not try to sale me more than what I needed.
I have shared my positive experience with friends and relatives and would not hesitate to recommend Stacy and Westbrook Toyota

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Stacey was a pleasure to work with from start to finish! She knew her cars and nothing stumped her! We were playing hard to get & spent half a day at the dealership test driving, dealing over the desk etc. and she was patient the whole time. (We had a 240,000 mile Toyota van we were reluctantly trading in!) In the end, we all got what we wanted & we drove away in our new van. Stacey even got out some tools and elbow grease when we couldn't get our old license plate off! In addition, we had troubles syncing our garage door opener (the one that the van is equipped with) and she was the ONLY ONE who could figure it out - and we had several people try! We have returned to Westbrook Toyota several times for our oil changes & she greets us with a smile and a hug. If you're looking to buy a Toyota, go to Westbrook and ask for Stacey. You'll get a great deal and may even make a new friend. We did!

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Stacey was very helpful. We were purchasing a used and new car at the same time. Excellent experience. Stacey went above and beyond. Thank you

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Stacey was very quick to understands what my needs were and was able to come up with a vehicle perfect for my needs. She was extremely pleasant to work with and a complete professional. I'll be back!

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I came in requesting a female sales person.

Stacey was an exceptional listener. Met all my needs immediately.

Enjoyable person and experience. Will recommend Stacey.

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Stacey is very personable and couldn't be more knowledgeable in selling her product. She's a good listener which led to our feeling comfortable and confident that we were getting the best deal for us. She'll get our recommendation when friends are looking for a new car.

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I couldn't be any happier with my purchase over at Westbrook Toyota. Stacey had showed me the vehicle that I've been searching for. She was polite, easy to talk to, and most importantly she wasn't pushy. She was understanding of my financial needs and was willing to work with me rather than shoo me out the door as fast as possible. She is more than capable of finding you the car that you want and she'll help you any way possible in making you happy with your purchase. I highly recommend Stacey Coleman at this dealership.

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