My Review Of Westbrook Toyota:
My purchase of a new 2013 Avalon Limited was a positive experience from my initial visit to see the new design to my return to make a purchase. My sales consultant, Stacey Coleman was welcoming, knowledgeable, and supportive throughout the entire process, ensuring that I had all of the information that I needed to make the best selection. Stacey went above and beyond in following through the deal right up to the moment I drove the car out of the new car delivery area. She patiently went through the many amenities of the car to ensure that I understood how things operated, even synchronizing my I-phone to the car. Stacey followed up a couple of days later via email to ensure that I was enjoying the new car and to offer her continued support for any questions that I might have. Stacey did an exceptional job!
Additionally, the sales manager, Doreen, and the business manager, Andy, were very professional and made certain that I understood all of the details of the financial aspects of the purchase. Indeed, each individual at Westbrook Toyota made my experience there a positive one, adding to the pleasure of driving my favorite car home...the 2013 Avalon. The day after I took delivery I returned to have the plates put on and James was the young man who assisted me. He was very knowledgeable and very helpful with some technical questions that I had about the use of the sound system, the navigation system, etc. Once again, I departed very pleased with the level of service and support.
I have always had my car serviced at Westbrook Toyota and will continue to do so. It is a great place with great people committed to their work. Thank you to each person with whom I worked. I enjoyed the experience and I am enjoying my new Avalon!
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