Stephen Augustine
Stephen Augustine at Rallye Motors
Refer Me

Stephen Augustine

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

Contact Me
4.7
386 Reviews

Please do not hesitate to reach out to me for any of your questions or feedback you may have.

4.7

386 Reviews

Write a Review

386 Reviews of Stephen Augustine

April 24, 2024

Dealership Rating
Employee Rating

Efficient and polite very helpful I can’t say more then that I think that is all More

by CATANIA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2024

Rallye Motors responded

Thank you for your kind words! We're glad to hear that our service team was efficient, polite, and very helpful. If you ever need anything in the future, don't hesitate to reach out. We appreciate your feedback!

April 21, 2024

Dealership Rating
Employee Rating

Un perfessional, van need to go back to the shop within 24 hours. Unexpected as a car brand dealer. More

by BOWEN1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 07, 2024

Dealership Rating
Employee Rating

It’s always pleasure working with Jerry sherry at Rallye Mercedes, because of his service I don’t think of other dealerships .. thank you More

by MASHRIQILAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2024

Rallye Motors responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and your kind remarks for Jerry Sherry as well.

April 05, 2024

Dealership Rating
Employee Rating

Stephen is the best, very helpful. Always making the best he could with all of the dramatic situation that we had to go through with Mercedes roadside assistance. More

by GABYCON2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2024

Rallye Motors responded

Thank you for taking the time to share your experience with us. It is great to hear that Stephen was helpful with your needs.

April 04, 2024

Dealership Rating
Employee Rating

Really great service and excellent communication. The loaner was my electric car in a different comor More

by NSRETINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2024

Rallye Motors responded

Thank you for your review of our Service Department! We are so glad to hear that our team was able to take care of your vehicle in a timely manner!

March 31, 2024

Dealership Rating
Employee Rating

The service mechanics clearly get paid on commission to sell extra and unnecessary services. It’s a creepy experience to bring your car in for standard service. More

by MARKSCHWARTZMD6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 02, 2024

Rallye Motors responded

We would like to apologize for your experience. We strive to make sure our customers are 100% satisfied. Thank you.

March 30, 2024

Dealership Rating
Employee Rating

Steven Augustine was very kind and helpful. He was thorough and kept me updated. He was easy to reach and informative and honest. I truly appreciated his help with my new car and also my previ More

by ALISHATEHRANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2024

Rallye Motors responded

Thank you for your review of our Service Department! We are so glad that Steven Augustine was able to take care of your vehicle in a timely manner!

March 21, 2024

Dealership Rating
Employee Rating

Excellent customer service, friendly and informative. Loved the experience! On time and kept me informed of the service work with the car at every step. I never had a service experience like this from an More

by NEGGIE7279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ramiro Milian, Sarah Valle

Mar 22, 2024

Rallye Motors responded

Thank you for your review of our Service Department! We are so glad to hear that our team was able to take care of your vehicle in a timely manner!

March 19, 2024

Dealership Rating
Employee Rating

Thank you everyone was very professional and good consumer service!til next time I need car service. More

by ANNIELEXXRR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2024

Rallye Motors responded

It is a pleasure to hear that our staff provided you with a wonderful service experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

March 08, 2024

Dealership Rating
Employee Rating

Like the people there and specially Steph and Robert. 5 stars. Definitely recommend to everybody for their services More

by MINGMINGLU516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Carlson

Mar 08, 2024

Rallye Motors responded

Thank you for your review of our Service Department! We are so glad that Steph and Robert were able to take care of your vehicle in a timely manner!

1
...

Dealership Inventory (395 Vehicles)

new 2023 Mercedes-Benz Metris car, priced at $53,474
2023 Mercedes-Benz Metris
new
Silver exterior
9-Speed Automatic
RWD
used 2020 Mercedes-Benz SL-Class car
2020 Mercedes-Benz SL-Class
used
Black exterior
9-Speed Automatic
RWD
used 2020 Mercedes-Benz S-Class car, priced at $64,888
2020 Mercedes-Benz S-Class
used
White exterior
9-Speed Automatic
4MATIC®
used 2021 Mercedes-Benz GLA car, priced at $33,304
2021 Mercedes-Benz GLA
used
Black exterior
8 Speed Dual Clutch
4MATIC®
used 2021 Mercedes-Benz A-Class car, priced at $31,888
2021 Mercedes-Benz A-Class
used
White exterior
7-Speed Automatic
4MATIC®
used 2021 Mercedes-Benz GLS car, priced at $62,888
2021 Mercedes-Benz GLS
used
Black exterior
9-Speed Automatic
4MATIC®