Stephen Wheeler, Jr.

Excellent sales and service, I’ve bought multiple vehicles and have has service regularly, these guys are top notch. vehicles and have has service regularly, these guys are top notch. More

Helpful 0

Report | Print

The team at A1 don't make you feel like a customer but a part of a group of likeminded passionate Toyota lovers. They prioritize your time and never make you feel like questions aren't important. The ene part of a group of likeminded passionate Toyota lovers. They prioritize your time and never make you feel like questions aren't important. The energy in the building is so positive. They have crushed the stereotype of "untrustworthy" car dealer. Will purchase all my Toyotas from A1. More

Helpful 0

Report | Print

I have leased/purchased all my vehicles from A1 for the last 13 years. I have never been disappointed. An enjoyable experience, excellent customer service! last 13 years. I have never been disappointed. An enjoyable experience, excellent customer service! More

Helpful 0

Report | Print

The lease was up on a company vehicle we decided to get a Highlander Hybrid at A-1. It was a fantastic experience! Everyone was very friendly and very knowledgeable. They made the process painless - and fa Highlander Hybrid at A-1. It was a fantastic experience! Everyone was very friendly and very knowledgeable. They made the process painless - and fast. I can't say enough about them. I would never go anywhere else. More

Helpful 0

Report | Print

Gary, Eddie, Steve Jr. and Dado provided me with an exceptional customer service from start to the end of my car purchase. Thank you for all your help. exceptional customer service from start to the end of my car purchase. Thank you for all your help. More

Helpful 0

Report | Print

Great dealership The whole staff were so helpful. Made me feel like a actual person and not just another customer. I would definitely be coming here for years to com The whole staff were so helpful. Made me feel like a actual person and not just another customer. I would definitely be coming here for years to come More

Helpful 0

Report | Print

Excellent experience! From the first question to us driving off the lot was an wonderful experience! Could not of asked for better service weather it was our salesman Patri From the first question to us driving off the lot was an wonderful experience! Could not of asked for better service weather it was our salesman Patrick down to finance with Paul during this transaction ! More

Helpful 0

Report | Print

Great price and service on a pre-owned vehicle I've owned Audi's for 30 years now, and need to buy them pre-owned, since they are way too pricey new. A-1 Toyota picked up an A6 Avant on trade-in w I've owned Audi's for 30 years now, and need to buy them pre-owned, since they are way too pricey new. A-1 Toyota picked up an A6 Avant on trade-in which caught my eye so I drove down from the Boston area to check it out. It was in great shape, they would not barter on the price, which put me off a bit, but then I went off to do my homework, and realized that the asking price was about as good as I could hope for. The price included 4 new brakes and rotors, and 4 new tires. I requested top end rotors and Primacy Michelin tires, so there was a bit of an increase, but it was provided as their discount cost. My lead sales person Kayla was extremely helpful, friendly, and attentive to details, as were the other managers with whom I interacted. I decided to take the train from Boston to pick up the car, and A1 Toyota had a driver at the door at New Haven when I arrived. The detailing job was impeccable on the vehicle, and the drive back to Boston was a real pleasure on a 7 year old car which drove, looked, and smelled totally new. A1-Toyota did a fantastic job on the new tire balancing and front end alignment as well as the breaks. I was also most impressed with the heritage of this company. It is worth checking out. More

Helpful 1

Report | Print

Good deal, but need to follow up I bought a certified used Prius last year. I found the car through online listing and called to reserve the car. The price is no hassle, there was no I bought a certified used Prius last year. I found the car through online listing and called to reserve the car. The price is no hassle, there was no dealer documentation fee mentioned, but I met with an unexpected out-of-state registration processing fee, which is a few hundred dollars. Emerson the sales is very helpful, however it took me a few months with emails and phone calls to the used car manager Steve to get the "We owe" items such as the owner's manual and the missing cargo cover. The previous owner took good care of the car with oil changes every 5000 miles, I also took advantage of the free oil change. More

Helpful 1

Report | Print

A-1 Toyota is A-1! Just completed (two weeks ago)used A-1 Toyota is A-1! Just completed (two weeks ago)used car purchase from A-1. As a car enthusiast and person with very high expectations they exceede A-1 Toyota is A-1! Just completed (two weeks ago)used car purchase from A-1. As a car enthusiast and person with very high expectations they exceeded all my expectations! From the Internet Manager which was my first contact, to the very friendly Saleswoman, to the General Manager whom was gracious enough to Welcome me and review car details, and research questions I had, to the Finance Manager who really seem to have my best interests at heart....all won my business. Every one who buys a car there, whether new or used gets a laundry list of perks, some gimmicky but Lifetime Free Synthetic Oil Changes works for me. Car is just as presented....fairly priced. For a No Hassle, Relaxing car buying or service experience go to A1! More

Helpful 1

Report | Print