azputrasahan
12/12/2010 11:56:04 PM
Overall Rating: 4.8
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Steve Baca,
Dennis Goad
My Review of Audi North Scottsdale:
This has been the best experience we have had in a dealership. We have purchased 10 vehicles over a period of 20 years and have only been to dealerships 4 of those times (includes this last time) because we have had poor experiences each time. This time, Steve who was our sales consultant made us feel very comfortable, did not pressure us and most of all did not bring in multiple people to try and get us to 'up' our offer. We explained our budget, and Steve worked with us directly. He was able to help us get into a car of our choice at a price that was just a little above our budget. We definitely recommend Audi of North Scottsdale. They also provided us with a full tank of gas!
Was this review helpful to you? Yes | No
Response from: Audi North Scottsdale
Added: 12/13/2010 11:58:58 AM
Thank you for your recent purchase from Audi North Scottsdale. I am very happy that Steve Baca and Dennis Goad were able to make this the "best experience" you have had in a dealership.
Please let me know if there is anything I can do for you in the future. Your satisfaction is very important to me.
Kind regards
Mark Reicks
General Manager
Audi North Scottsdale
innsaz
11/18/2010 5:41:27 PM
Overall Rating: 5
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Steve Baca
My Review of Audi North Scottsdale:
I have purchased my last 5 Audi's from Steve Bach! I love him! He is fun to work with, understands your time is valuable and is true to his word! I am a true Audi lover having everything from an A4 to an A8L - As long as Steve is with Audi, he has a loyal customer!
Was this review helpful to you? Yes | No
Response from: Audi North Scottsdale
Added: 11/18/2010 6:25:12 PM
Wow - thank you for your continued loyalty to Audi North Scottsdale (Five vehicles) and Steve Baca. We feel very lucky to have Steve on our staff. He has been one of our top sales people since we opened our doors. We feel especially lucky to have you as such a loyal customer.
Please let me know if there is anything I can do for you in the future. Your satisfaction is very important to me.
Kind regards
Mark Reicks
General Manager
Audi North Scottsdale
steve123534
11/8/2010 12:05:10 PM
Overall Rating: 5
Reason for Visit: Service
I recommend this dealer: Yes
Employee(s) Dealt With: Steve Baca,
Jason Brown
My Review of Audi North Scottsdale:
I have purchased 4 new cars from this dealership over the last 7 years. I have worked with Jason Brown the entire time I have been an Audi client, and I can say without a doubt that he always has the customers best interests at heart. He is an honest representation of what this dealership is about. Service visits are pleasant from the moment you sit with him until the moment the car is ready to go -- and he always greets you with a warm smile. I have also had the pleasure of dealing with Steve Baca as my sales agent (3 times now) and Tara Price for financing. They both take time to listen to your concerns. Tara streamlined the financing process and made it quick and enjoyable. There have been times at other dealerships that when you get into finance, the upsell kills the entire "joy and thrill" of buying a new car. Tara will not "RUIN" your new car buying experience. I have had the pleasure of knowing the entire staff over my time at Audi, from Mark all the way to the valet. They are partly the reason that I just purchased another car from them 3 weeks ago --- my favorite of all that I have owned. Car dealerships are never perfect, but Audi North Scottsdale is as close as you will find.
Was this review helpful to you? Yes | No
Response from: Audi North Scottsdale
Added: 11/8/2010 6:00:46 PM
Thank you for your continued loyalty with your 4th purchase from Steve Baca and the Audi North Scottsdale team. I am glad that Jason, Tara, and our staff have been able to keep the "joy and thrill" during the sale, after the sale, and during your service visits. Your kind remarks are very much appreciated.
Please let me know if there is anything I can do for you in the future. Your satisfaction is very important to me.
Kind regards
Mark Reicks
General Manager
Audi North Scottsdale
loveissuicide
11/7/2010 10:48:01 AM
Overall Rating: 5
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Steve Baca
My Review of Audi North Scottsdale:
I have worked with Steve for the past two years, and he has been great to work with! Steve listens, cares, and above all takes good care of his people. I would recommend requesting Steve! Audi North Scottsdale is excellent, and I have been very pleased with them, my new car, and the attention they have given me each time I have purchased with them. Thanks Audi (love love love the new car!!!!!), and thank you Steve!
Was this review helpful to you? Yes | No
Response from: Audi North Scottsdale
Added: 11/8/2010 5:53:11 PM
Thank you for your glowing remarks regarding Steve Baca, Audi North Scottsdale, and the satisfaction you have with your new car. I am very happy to hear that we have made your car buying experience a happy one.
Please let me know if there is anything I can do for you in the future. Your satisfaction is very important to me.
Kind regards
Mark Reicks
General Manager
Audi North Scottsdale
sjohns
11/4/2010 2:40:38 PM
Overall Rating: 5
Reason for Visit: Service
I recommend this dealer: Yes
Employee(s) Dealt With: Steve Baca,
Jason Brown,
Gary Stone
My Review of Audi North Scottsdale:
What I love about Audi North Scottsdale is the respect with which I am treated and the attitude that I'm part of the Audi family regardless of how much money I spent on a car.
From my first visit when Steve Baca and Gary Stone helped me get out of a bad lease and into a used A4, to my continued interaction with my awesome service agent Jason Brown (with those fab dreadlocks), I've been treated like a valued customer. I'm a firm believer that grace, manners and a good attitude far out weigh money as the reason to treated well. And Audi treats me like I paid cash for an R8!
"Truth in Engineering" and integrity to boot....who could ask for more!
Stephanie Johns
Was this review helpful to you? Yes | No
Response from: Audi North Scottsdale
Added: 11/4/2010 4:47:27 PM
Stephanie
We need to use you for a commercial. Thank you for your kind remarks about your experiences with Steve, Gary, Jason, and team. We are very happy to have you in our "Audi family".
Please let me know if there is anything I can do for you in the future. Your satisfaction is very important to me.
Kind regards
Mark Reicks
General Manager
Audi North Scottsdale
templer
11/1/2010 1:35:24 PM
Overall Rating: 5
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Steve Baca,
Jason Brown
My Review of Audi North Scottsdale:
I have only dealt with AUDI No Scottsdale and no other dealer in this area since I moved here 5 years ago. I've had nothing but very good experiences there -- the staff is always helpful and responsive with a solid commitment to courteous customer service.
Was this review helpful to you? Yes | No
Response from: Audi North Scottsdale
Added: 11/1/2010 5:02:07 PM
Thank you for your patronage over the past 5 years. I am very happy that Jason Brown and Steve Baca have given you the level of service that meets your expectations.
Please let me know if there is anything I can do for you in the future. Your satisfaction is very important to me.
Kind regards
Mark Reicks
General Manager
Audi North Scottsdale
nabmr2
8/12/2010 8:27:30 PM
Overall Rating: 4.8
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Steve Baca,
Jason Brown
My Review of Audi North Scottsdale:
This dealership is the best. I have been with them for 10 years because of Steve Baca in Sales, he is professional, friendly and knows his customers. Jason Brown in Service is also professional, friendly and knows his customers. Everyone is always willing to help/assist, are friendly and polite. Real customer service at all times. I drive over 30 miles one way to this dealer because of their great work.
Was this review helpful to you? Yes | No
Response from: Audi North Scottsdale
Added: 8/13/2010 10:11:08 AM
Thank you for your continued loyalty to Steve Baca, Jason Brown, and Audi North Scottsdale. People do make the difference and we are very fortunate to have Steve and Jason on our team.
Please let me know if there is anything I can do for you in the future. Your satisfaction is very important to me.
Kind regards
Mark Reicks
General Manager
Audi North Scottsdale
johntie
10/31/2009 2:36:17 PM
Overall Rating: 5
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Steve Baca,
Harry Sanghani
My Review of Audi North Scottsdale:
The entire experience was excellent. Steve Baca communicated extremely well and painlessly got me the price I expected. The delivery process was efficient and the car was presented in flawless condition. Harry Sanghani was very friendly and helpful in selling the accessories I wanted. I feel like I have new friends at this store.
Was this review helpful to you? Yes | No
Response from: Audi North Scottsdale
Added: 11/12/2009 5:02:41 PM
Thank you for your kind remarks regarding Steve Baca and Harry Sanghani. Your satisfaction is very important to me. If I can be of help in the future please do not hesitate to call.
Kind regards
Mark Reicks
General Manager
Audi North Scottsdale
www.audinorthscottsale.com
jbroquist
10/30/2009 11:48:09 AM
Overall Rating: 5
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Steve Baca
My Review of Audi North Scottsdale:
My experience with Audi North Scottsdale was everything you could want out of a car buying experience. My sales representative, Steve Baca, was absolutely outstanding throughout the whole process of the deal. I never felt rushed, and Steve was able to answer all the questions I had without any problem. He made buying a car a truly fun experience. From his knowledge of everything Audi, to his passion for the cars themselves, it all really translates into a great customer experience. I recommend him and Audi North Scottsdale to everyone looking to buy a car.
Was this review helpful to you? Yes | No
Response from: Audi North Scottsdale
Added: 10/30/2009 12:14:05 PM
Thank you for taking time to write about Steve Baca and your experience with Audi North Scottsdale. Buying a car should be a fun experience. We are glad we were able to exceed your expectations. Audi is a great product and Steve is a great part of our success.
Thanks again!
Mark Reicks
General Manager
Audi North Scottsdale
www.audinorthscottsdale.com
sbrandl1
10/27/2009 10:19:27 AM
Overall Rating: 5
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Steve Baca
My Review of Audi North Scottsdale:
I had the greatest experience working with Steve he knows exactly what a customer is looking for and taylors to the way they like to do business. I feel very relaxed around Steve and know I can trust him in getting the deal done. When I called him inquiring about a new purchase and advised him on what my expectations were he worked hard to make sure they were met before I even stepped foot in the dealership the sale was seamless and I am extremely happy with my new purchase. I highly recommend working with Steve Baca of Audi North Scottsdale. If you have any questions or want to get into a new car without the usual dealership hassle Steve is your man!
Was this review helpful to you? Yes | No
Response from: Audi North Scottsdale
Added: 10/27/2009 12:08:17 PM
Thank you for your kind words regarding your experience with Audi North Scottsdale and Steve Baca. I understand you have many places to choose when buying your car so earning your trust is very important to us.
Please feel free to contact me if I can ever be of assistance.
Kind regards
Mark Reicks
General Manager
Audi North Scottsdale
www.audinorthscottsdale.com