Wow, if someone told me buying a car is a fun and pleasant experience I'd tell them they were out of their minds. BUT, believe it or not, I had the most enjoyable experience shopping for my 2011 Jeep Grand Cherokee Larado last night. For the last 6 months I had gone to several dealers looking at Jeeps and everytime walked away empty handed and exhausted from being there for hours because the sales consultant dragged their feet and wasn't upfront and honest with the price. Finally, I looked up the vehicle I wanted on Koons website and sent them an email with what I was looking for, explained my financing situation, and made an appointment. (Koons is a 45 min drive from my home but I wanted to give them a chance). I received an email response within an hour. Upon my arrival at Koons, I was greeted by a friendly staff and met the sales consultant who would help me with my purchase. Since I told them what I wanted in my email, my sales consultant pulled their inventory in advance and I immediately went for a test drive while my trade-in was getting appraised. The sales consultant was knowledgeable of the vehicle, had a very pleasant and personable personality, and never made me feel rushed and stressed over buying something I wasn't there for. Luckily, the numbers worked out to my liking and Koons was able to offer me a better interest rate than what I had already worked out with my bank. The Finance Officer and Sales Manager was also friendly and very pleasant to work with. I never thought buying a vehicle would be stress free but it was and I want to thank Koons and their staff for helping me get what I've been looking for. I will DEFINITELY go back to them in the future.
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