Steve Brown
Steve Brown at Ken Ganley Kia Alliance

Steve Brown

Service Advisor

Ken Ganley Kia Alliance

2010 W State St
Alliance, OH 44601

4.9
48 Reviews

Hi, I’m Steve! With 24 years of experience as a Service Advisor, I’ve seen it all—and I’m always here to help make your experience as smooth and hassle-free as possible. I take pride in offering honest advice, clear communication, and treating each customer like a friend. Whether it’s routine service or an unexpected repair, I’m here to guide you through the process with confidence and care. My goal is to ensure your vehicle is in great hands and you leave satisfied every time.

4.9

48 Reviews

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Dealership Experience

1 yr, 7 mos

Industry Experience

20 yrs, 11 mos

Employee Video

48 Reviews of Steve Brown

November 22, 2025

Dealership Rating
Employee Rating

The dealer ship is always clean and the service is very good. They do the work that is needed. Advises what can wait and finishes the work and I leave with a clean car. More

by Sheegogvictoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2025

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 18, 2025

Dealership Rating
Employee Rating

A great dealership I would recommend anybody for service or to buy a automobile great employees to work with also More

by ramonasimmons327@gmail.com
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 19, 2025

Ken Ganley Kia Alliance responded

Thank you for the 5 star review and great feedback! We appreciate you! Have a splendid day!

November 13, 2025

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Employee Rating

Good service and salesman very courteous polite I I would tell anyone that looking for a car to come here More

by lewedan17
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Brent Steed

Nov 16, 2025

Ken Ganley Kia Alliance responded

Hi, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

November 07, 2025

Dealership Rating
Employee Rating

Ken Ganley Kia has been servicing my car for a few years now and I wouldn’t trust anyone else. They are professional and very proficient at fixing whatever needs my car has required. I appreciate this deale More

by cheril96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Brent Steed

Nov 09, 2025

Ken Ganley Kia Alliance responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2025

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Employee Rating

Greeted pleasantly when she arrived. Introduced himself and told me how long it would be - he was right. Waiting area clean, bright and comfortable! Great first impression! More

by JDB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brent Steed

Oct 31, 2025

Ken Ganley Kia Alliance responded

So happy to hear you had a great visit with us! Please keep us in mind in the future! Hope to see you again soon! Have a wonderful day!

October 29, 2025

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I always receive great service from the service department They always go above and beyond to take care of my vehicles needs. More

by emarkov75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2025

Ken Ganley Kia Alliance responded

Thank you so much for the 5 star review and kind words! Please let us know if you need anything in the future! Take care!!

October 28, 2025

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Employee Rating

I had my Telluride serviced today at Ken Ganley Kia in Alliance and the service was excellent. From the moment I walked in until I left Steve and the gang were just awesome!!! More

by rmiller929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brent Steed

Oct 29, 2025

Ken Ganley Kia Alliance responded

So glad to hear you had a great visit with us! Please reach out if you need anything in the future! We appreciate you! Have a splendid day!!

October 23, 2025

Dealership Rating
Employee Rating

Outstanding service and team! Thank you Brent for always providing such excellent service! I highly recommend Ken Ganley Kia in Alliance! More

by bolestalia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Brent Steed

Oct 25, 2025

Ken Ganley Kia Alliance responded

Thank you so much for the 5 star review! We appreciate your business! Come see us again! Have a wonderful day!

October 22, 2025

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Employee Rating

Always wondered service. They go above and beyond every time I am there without fail. More

by happyrn03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2025

Ken Ganley Kia Alliance responded

We are so pleased to hear you had a great service visit with us here at Ken Ganley Kia Alliance! Please reach out if you need anything in the future! Enjoy your day!

October 15, 2025

Dealership Rating
Employee Rating

Mike, Brent and Steve were as amazing as always. I won’t take my car anywhere else More

by SH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2025

Ken Ganley Kia Alliance responded

Thank you so much for the 5 star review!! We appreciate you and look forward to seeing you in the future! Take care!

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