Steve Ellison at Suburban Subaru of Stuart

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Ellison

My Review of Suburban Subaru of Stuart:
What can I say about this dealer, except that they were by FAR the easiest to deal with out of almost any dealer Ive ever been to, they DEF knew their stuff and were not pushy in the least(VERY LAID BACK). We spoke to Eric first who set up a gem of a deal for me, told me all the details of what I needed to do to make things go smoothly. Once I got there I was introduced to Steve who showed the car and let me test drive it. Steve really knows his stuff, every question I asked whether I knew the answer or not he didnt hesitate in answering. It was like buying a car from a fellow enthusiast which made it very easy. Steve and Mike made the mountain of paperwork seem like a leaflet! Then happily walked me through everything stopping to give details about everything along the way. Mike showed me all the options with the warranty and financing, he put everything in Layman's terms so a child could understand. I would and already have recommend this dealer to ANYONE buying a new Subaru or really any car.

THIS DEALERSHIP IS AMAZING and I would happily but another car from them in the future!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Ellison

My Review of Suburban Subaru of Stuart:
My fiancée and I began our search for a Subaru Outback in North Carolina. Most of the dealerships did not have what we were specifically looking for in stock. Of the few which had an Subaru we would be happy with, the prices we were quoted were higher than we expected or misrepresented when we discovered many dealership fees.

Florida is home to my parents. We searched the area around them and found the car we wanted at a dealership willing to offer us a great deal. Nathan said he could work with us to find any accessories or options we needed from the factory or through local suppliers, but the car we found turned out to be a superb fit. Nate patiently worked out the details of our contract over the phone and internet.

I am in the military and can't easily take vacation time. My partner's career keeps her also from taking days off to drive down to Florida. Despite having a unique situation, Nate and his coworkers found a solution which allowed us to buy our new car with minimal hassle.

The sales manager also worked to secure better financing for us than what USAA and Navy Federal were offering. "IF they can find a lower interest rate," I thought, "it would be through some obscure bank with poor customer support and limited payment options." What I expected would happen and what actually happened were very different. The manager ensured my loan was from JPMorgan Chase. Paying my bill and servicing my account is extremely simple on the Chase website.

Imagine my surprise when we signed the final documents and no hidden fees or receipts for aftermarket equipment emerged. There are dealerships out there eager to charge exorbitant fees for pinstriping, window etching, tint, underbody protection, and other add-ons. Suburban Subaru did not look to rip us off with any of these afterthoughts. In fact, they sent an itemized list of all their fees-- close to the minimum for document filing and titling in Florida.

Everyone I encountered on the staff at Suburban Subaru was courteous. Steve Ellison, the other internet specialist, introduced me to the car I would be driving home to my fiancée. His knowledge of our automobile was impressive, and he quickly showed me many of the features and settings.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Ellison

My Review of Suburban Subaru of Stuart:
Nate and Steven were great and really worked hard before,during, and after the sale was made. They made a crazy process go even better than we are use to.

Michael was great and really impressed us in that he does not allow shenanigans to taint the customers overall experience. He used logic to perform his job and was not pushy about those extras most dealerships offer.

The parts man (Jeff??) was also really great to work with. His patience is a value most people in those positions do not exhibit anymore. Plus he knew his stuff and helped to offer solutions for those accessories everyone should have on a new car.

Overall experience was great and everyone worked hard while never losing focus on us, the customer!!!!

I would recommend this team to anyone looking for a new vehicle or in need of solutions with their transportation needs/wants.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Ellison

My Review of Suburban Subaru of Stuart:
My overall experience with the dealership and salesperson (Nathan) was very positive. Follow up calls and emails were done in a timely manner. Explanations of certain aspects of the sale were explained thoroughly. Since the dealership is a 4 hour drive from our home, they were willing to deliver the car.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Ellison

My Review of Suburban Subaru of Stuart:
Very friendly, honest, patient...Not pushy..He introduced himself, and left us alone to talk, and look. Car price was great, compared to the other dealerships. All the people there are nice. They go above and beyond to help the customer get where they need to get. You tell them the price and the payment, and they actually help you. Very different than the rest of the dealerships. The others will push to the max limit and talk youinto something right away....I have referred people to Nathan and will continue to. I like the way he treats us, with respect. If you are looking to get a new or used car, and don't want to pushed or fast talked, then they need to go to to you.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Ellison

My Review of Suburban Subaru of Stuart:
I was more than satisfied with the friendly and upfront dealing I had with the purchase of a new Forester. They had the vehicle ready for me and I had no problem leaving them my trade in vehicle.
I traveled over an hour to get to them and it was well worth it.

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