Garavel called me up to take back my 2011 Jeep Grand Cherokee lease. I told them I was interested in the Cherokee. I originally wanted a base model, but my wife fell in love with a souped up version. They gave me a price on the souped up version which I agreed to, but when I went back, they told me that in fact the souped up version they showed me didn't have all the options they said. They didn't have the one I wanted so they ordered me a new one and said they would do their best to match the price they originally quoted me for a souped up version. When the car came in it was over by like $1.50, so kudos for standing by what they said.
My only issue is that there were many times I would call and leave a message for the salesman and never get a call back. A few times I had to call and speak to someone else telling them that I could not get the salesman to call me back. This is definitely something that needs to be worked on, but I am overall happy with the experience as we got a nice car for a good price.
I Recommend This Dealer:
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