Steve LaGesse
Steve LaGesse at Toyota of Bourbonnais
Refer Me

Steve LaGesse

Service Director

Toyota of Bourbonnais

555 William Latham Dr.
Bourbonnais, IL 60914

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5.0
63 Reviews

I am married with 3 beautiful children and 4 amazing grandchildren. I coach softball and love to play sports with golf and basketball being my favorites! I enjoy the daily challenges that the automotive industry has but helping people with their concerns on their vehicles is what our service team number one goal is!

Dealership Experience

8 yrs, 9 mos

Industry Experience

42 yrs, 11 mos

Specialties & Trainings

GM, Toyota, Volkswagen Certified Service Manager

5.0

63 Reviews

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63 Reviews of Steve LaGesse

February 13, 2024

Dealership Rating
Employee Rating

Got a decent deal, had a 4 Runner a few years ago, got another. Janelle is always good to work with. More

by keithj815
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2024

Toyota of Bourbonnais responded

Hi Keith, Thank you for your feedback! We're glad to hear that you got a good deal and that Janelle was great to work with. We appreciate your continued trust in us and look forward to assisting you in the future. If you need anything else, feel free to reach out. Have a great day.

May 30, 2023

Dealership Rating
Employee Rating

Very easy, quick, and thorough. Our Sales lady was amazing April! This is our 4th vehicle from them and wouldn’t go anywhere else! The service department is the best in town! More

by Stacy LaGesse-Rynearson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: April Stratton-Sales person and Levi for finance

Jun 30, 2023

Toyota of Bourbonnais responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

February 23, 2023

Dealership Rating
Employee Rating

Friendly atmosphere with knowledgeable people willing to work with you and listen to your needs and concerns. More

by cooldad66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Ballard, Cheri Williams , Matt Schergen

February 15, 2023

Dealership Rating
Employee Rating

Thank you to the manager of Toyota of Bourbonnais for fixing my problem . You made me feel better about my purchase. More

by DReddington
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Ballard, Steve Lach, Cheri Williams , Rob Reus

January 15, 2023

Dealership Rating
Employee Rating

Janelle is extremely knowledgeable on all things Toyota. No pressure or hard sell. Excellent experience. More

by david.glaeser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Janelle Hindmand , Todd Zummallen

Jan 24, 2023

Toyota of Bourbonnais responded

David.Glaeser, we appreciate your positive review about your recent experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2023

Dealership Rating
Employee Rating

Janelle is the best ! Love dealing with her ! Dealership is clean , and friendly ! Love it ! More

by jacs1on
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Janelle Hindmand, Steve Lach , Todd Zummallen, Rick Elroy

Jan 24, 2023

Toyota of Bourbonnais responded

Jacs1on, we appreciate your positive review about your recent experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 06, 2022

Dealership Rating
Employee Rating

Janelle was very helpful and made the whole car buying experience a lot less stressful! Everyone I talked to there was very friendly and seemed to really care about the customer! Definitely will be recomm More

by nathanaarns
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 24, 2023

Toyota of Bourbonnais responded

Nathanaarns, we appreciate your positive review about your recent experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 24, 2022

Dealership Rating
Employee Rating

Janelle and the team she works with exemplify the true meaning of customer service. They took the time to listen as we explained our situation. They made it possible for us to drive home our car with the More

by bpsace7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Ballard, Janelle Hindmand , Todd Zummallen

September 23, 2022

Dealership Rating
Employee Rating

Janelle makes car buying easy and enjoyable! The service department is great, too. I’m very happy with my purchase! More

by nancy.nelson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2022

Toyota of Bourbonnais responded

Nancy.nelson, we appreciate your positive review about your recent experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 21, 2022

Dealership Rating
Employee Rating

We have been dealing with Janelle for over 20 years and she has always served us wonderfully She has always been informative, professional and fair. More

by ronjanberta
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Janelle Hindmand, Steve Lach , Todd Zummallen

Jul 28, 2022

Toyota of Bourbonnais responded

Thank you for taking the time to let us know how your visit went! We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

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