Steve Rozewicz at Metro Toyota

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Rozewicz

My Review of Metro Toyota:
Working with Stephen Rozewicz made this experience very enjoyable. He gave us a fair price for our trade in and got us where we wanted to be on our new vehicle. If you want to work with a salesperson who gives you all the information you need and never hassle you into a sale, ask for Stephen Rozewicz.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Keith DeBoer, Steve Rozewicz, Brendon Zabavski

My Review of Metro Toyota:
A very positive car shopping experience. I had not purchased a new car in over 10 years and was a little concerned about getting a good deal while avoiding the "hard sell." To my pleasant surprise, Metro Toyota exceeded my expectations in terms of professionalism, value and care for the customer. The entire staff, especially Steve, Keith and "Ski," worked with me to get the car I wanted at a fair price. It's a great team at Metro and I look forward to continuing my business with them.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Keith DeBoer, Steve Rozewicz, Brendon Zabavski

My Review of Metro Toyota:
Keith and Steve where very easy to work with. Steves delivery was very informative and understanding. Brendon was also very accomidating at check out.
Thank-You for a great experiance.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Rozewicz

My Review of Metro Toyota:
WE ARE THE PROUD OWNERS OF A 2011 F J CRUISER ARMY GREEN AND REALLY ENJOY IT DAILY
MY HUSBAND IS VERY PARTICULAR IN KEEPING HIS VEHICLE IN EXCELLENT APPEARANCE AND CONDITION. WE DROVE TO KALAMAZOO BECAUSE YOU HAD EXACTLY WHAT WE WANTED IN STOCK.

THANK YOU AND YOUR STAFF FOR THE PERSONAL AND FRIENDLY MANNER IN WHICH WE WERE
TREATED - THE TRIP TO KALAMAZOO WAS WELL WORTH IT. HAVE A GREAT DAY. WE WILL
MOST LIKELY RETURN TO KALAMAZOO FOR SERVICE WHEN IT IS TIME.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Keith DeBoer, Steve Rozewicz

My Review of Metro Toyota:
This was my first experience with buying/leasing a vehicle. I was very well taken care of, and highly recommend them to anyone! They not only got me into my first car, but they taught me the ins and outs on doing so. It was a great learning experience as well. I was very pleased and extremely appreciative.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Rozewicz

My Review of Metro Toyota:
I went in and let Roz know what I was looking for, as far as color and options for my Camry. He found the car and also made sure the pricing was what I was looking for as well. Extremely helpful and friendly. I would recommend Roz and Metro Toyota to anyone and everyone!!

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Rozewicz

My Review of Metro Toyota:
J and J Robyn Our review of Metro Toyota

Metro was highly recommended to me by 2 fellow members of a radio model airplane club here in Kalamazoo, John Phillips (a mechanic employed by Metro) and James Oliver (a Metro customer) who expressed much satisfaction with the assistance he had received from Stephen Rozewicz, in his purchase of a new Toyota Highlander. I must say that Mr. Rozewicz proved to be understanding of our needs, very patient and most helpful in our final selection of the 2011 Camry SE. We were also welcomed at the customer appreciation dinner and seminar even though we had not received an invitation, due to the timing of our purchase.
Although we are happy with the Camry there were two things that we were disappointed in. One was that an automobile of that caliber, did not include the auto anti glare mirror with a compass. Second, after receiving delivery we found that our Camry did not come with floor mats. However it was explained that the mirror could be added at our expense and that the 2011 Camry SE did not come with floor mats. In spite of this we are enjoying the Camry very much and we are happy to have the Metro Toyota Dealership available to assure the enjoyment of our Camry in the years to come. I can not close with out mentioning that we feel that the Metro personnel went the extra mile to assure our satisfaction. For example, from the time we walked into
the Metro show room, Stephen Rozewicz made us feel comfortable and at ease, patiently providing us with much information about a number of vehicles, plus walked us through setting up the blue tooth system in the Camry we purchased. Brad Cole, the General Sales Manager, took the time to explain the Retail Installment Sales Contract and provided insight on the new car and extended warranty provisions that are available. Something that made a huge impression on my wife and I occurred on the same day we took possession and after we left the dealership. We had driven our new Camry to Hardings Market in Richland, MI and while in the parking lot we were familiarizing ourselves with the Owners Manual as well as some of the systems. For all appearances, it no doubt looked as though we were having some kind of problem and that’s when Mike Walters the Service Manager at Metro happened along with his wife, apparently they live in the Richland area and also trade at Hardings. Like the good Samaritan, thinking that we were having trouble offered their assistance. So far I have been greatly impressed with the Metro personnel that I have met and would recommend to all of my friends and family that when it comes time to replace any of their vehicles, they consider the Metro Toyota dealership.

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