Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Steven Crosby,
Steven Rodrigues,
Lou Ruggieri
My Review of Bald Hill Dodge Chrysler Jeep:
I can't say enough about the Bald Hill Dodge team! This is my third vehicle purchase from them and I just can't imagine going anywhere else. Lou Ruggieri has been my product specialist each time, he is courteous, friendly and honest. I went in to have an oil change and while I was waiting I went up to say hello and check on the current specials, I had been looking to get back into an SUV. I was interested in the Grand Cherokee, but after Lou asked me about a payment I was looking for, and I what I wanted in vehicle options, it was just too much. I appreciated that honesty. Lou suggested the Jeep Compass and fortunately for me,on this rainy/snowy night, they had both a Grand Cherokee and a Compass in the show room. Lou helped me compare the vehicles and he worked with Steve Crosby to get me the best deal. I feel they gave me the best trade value for my PT Cruiser and they worked out financing with Steve Rodrigues. As they did this, I kept looking at both vehicles and they were totally right - price wise and size wise, the Grand would not have been the car for me. It was late, near closing time, so I was prepared to come back and pick up my new vehicle, but Lou said I could take it that night - no problem! He even made the call to switch my insurance over! He prepped the new car, I cleaned out my old car and then I watched him drive it off the show room floor. All of this in a matter of a few hours! I was not expecting to be able to drive home with a new vehicle that night, but this team made it happen. I am thrilled with my new SUV and will continue to refer this dealership and Lou to anyone I hear looking for a vehicle! Thank you, Thank you, Thank you. Sincerely, E. O'Brien
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