"Susan Fox is the consumate customer service rep. She is..."
Susan Fox is the consumate customer service rep. She is personable, knowledgeable,and
and treats you as a person, not a customer. She is honest, helpful and understands the business. I would have no other rep take care of my automobile.
"I've come to trust this dealership to provide quality,..."
I've come to trust this dealership to provide quality, timely maintenance and repair service and great customer service. I particularly appreciate the service and advice of Susan Fox. Over the years I've dealt with many car dealerships for a number of different vehicles. All too often in the past, I've taken my vehicle in for a specific service, only to be told the other "recommended services" (which are often presented as something you must have done if you expect to drive your vehicle again). You have that uneasy feeling that you're getting screwed! I've never had this kind of experience at Ed Morse Delray Toyota, or with Susan Fox. As a result, they have a very satisfied customer, and when it come time for another vehicle, I'll get it from that dealership. In the mean time, it's the only place I'll go for service on my Toyota.
"I have been going to this dealership for sales and..."
I have been going to this dealership for sales and service for about 10 years and a bunch of cars. I now have my second set of 2 Prius. Susan Fox is a wonderful courteous and knowledgeable person to work with.
"Greeted immediately, understood what services was needed,..."
Greeted immediately, understood what services was needed, no papers to fill out, promised be done by 8 am was done at 745...no surprises at the end
"I WAS IN FOR MY FIRST NEW CAR SERVICE AND WAS TREATED..."
I WAS IN FOR MY FIRST NEW CAR SERVICE AND WAS TREATED VERY PROFESSIONALLY BY THE SERVICE REP. SUSAN FOX. SHE ANSWERED ALL MY QUESTIONS AND MADE ME FEEL LIKE FAMILY. THIS MADE IT A VERY PLEASANT VISIT, THANK YOU
"I have been purhasing cars for 50 years form the East..."
I have been purhasing cars for 50 years form the East coast of this country to the West coast of this country. In all my life I have never expierienced the level of excellence this dealership gives. It is a pleasure to do business with Ed Morse Toyota.
"Susan Fox ia an OUTSTANDING customer service..."
Susan Fox ia an OUTSTANDING customer service representative. She is exactly why I come back to Delray Toyota for car service and why I continue to buy Toyota. The work quality is also outstanding and on-time. The service at Ed Morse Delray Toyota is always done in a friendly way and the customer is always number one. The overall feeling a customer has when leaving Delray Toyota is one of satisfaction. The price has always been fair everytime I've been to Delray Toyota. Thank you Delray Toyota!
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"I was treated with excellent customer service and..."
I was treated with excellent customer service and fairness. The service personnel were courteous and professional. I was told that I would get my car in 1 hour and 10 minutes and I received the car back in 55 minutes.
I would definitely recommend Ed Morse Delray Toyota Scion as a great place to have your toyota serviced.
"Major repair on a/c. Susan gave me helpful options...."
Major repair on a/c. Susan gave me helpful options. Friendly and professional as always. One downer! Car came out dirtier then it went in!
"The best dealership I have ever gone to for regular..."
The best dealership I have ever gone to for regular maintenance servicing. The representatives are friendly and professional, the wait is just about how long they tell me, and there are always bagels, coffee, TV and internet to make the time go faster.
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