mspangl 5/2/2013 5:40:59 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Suzanne AndriesDavid LoderIsaac Madrid Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.8 My Review Of Porsche of Plano: David Loder was very easy to work with and offered helpful and honest opinions on ordering options. He is very knowledgble about the autos and operation. Suzanne is very knowledgble on service options and is able to lay out costs and options clearly and spent quite a bit of time explaining them. All the individuals at the dealership are personable and helpful without being pushy or aggressive. The experience was good enough to buy a second auto from David. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
galems1 2/25/2013 11:50:47 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Suzanne AndriesOwen FordColin KurthTim ShafferChris Williamson Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Porsche of Plano: Chris & Colin made buying our new 911 CS so easy! in fact, it was the fastest buying experience that I have ever had. Not only was the deal an excellent one, but they were patient and proactive about suggesting we drive multiple cars before making our decision. With a good trade-in value offer on my older Cayman S, it was a deal we could not pass up. Suzanne pulled everything together quickly and accurately. After the sale (as been my experience with Service), Tim Shaffer is an excellent service advisor, and takes great pride in ensuring things are done to my satisfaction. This is why I will continue to frequent Boardwalk Porsche, as I have been doing since 2008! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Porsche of PlanoAdded: 2/25/2013 12:30:56 PMCongratulations on your new Porsche 911 CS and thank you for sharing your Boardwalk Porsche experience on DealerRater. Please let Chris Williamson, Colin Kurth, Owen For, Suzanne Andries and Tim Shaffer know anytime that we can be of further service to you. We appreciate you and look forward to serving you in the years to come. Enjoy your new 911 CS and have a great week.
shejny 2/8/2013 11:51:28 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Suzanne Andries Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Porsche of Plano: I'd been to several dealerships throughout the day and had seen bad customer service. Then I met Adrian Jacobs at Boardwalk. Everyone was throroughly professional and took care of us. The cars sell themselves, but Boardwalk's customer service was excellent. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Porsche of PlanoAdded: 2/10/2013 6:32:02 PMThank you for sharing your Boardwalk Porsche experience on DealerRater. Please let Adrian Jacobs and Suzanne Andries know anytime that we can be of further service to you. We appreciate your business and enjoy your new Porsche. Have a great week.
AbaP 2/6/2013 12:36:13 PM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Suzanne AndriesMark LaurenziMike Marsh Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Porsche of Plano: I recently purchased a used vehicle from Mark Laurenzi and would recomend him to anyone. The entire process was great and they never wasted any of my time, in fact they were very concious of my time constraints and Mark made sure the car buying experience went smooth even with my multiple trips. The actual purchasing experience with Suzanne was great, smooth and easy. The entire staff was great and made me feel comfortable and relaxed the entire time. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Porsche of PlanoAdded: 2/7/2013 4:57:10 PMThank you for sharing your recent Boardwalk Porsche purchase experience on DealerRater. Please let Mark Laurenzi, Suzanne Andries and Mike Marsh know anytime that we may be of further service to you. We appreciate your business and recommendation. Have a great evening.
gregfitz 1/16/2013 12:00:58 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Suzanne AndriesIsaac MadridTracy RabeyChris Williamson Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.8 My Review Of Porsche of Plano: This was my first experience purchasing a Porsche after having driven the same car for over ten years. Chris and the others were very helpful answering all my questions, but allowing me the time to make the decision to purchase on my own schedule. Overall it was an excellent experience. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Porsche of PlanoAdded: 1/16/2013 12:08:52 PMGreg, congratulations on your new Porsche. Thank you for sharing your Boardwalk Porsche experience on DealerRater. Please let Tracy Rabey, Chris Williamson, Isaac Madrid and Suzanne Andries know anytime that we can be of further service to you.
saichen 12/15/2012 12:39:21 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Suzanne AndriesDavid Loder Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 3 Overall Score: 4.6 My Review Of Porsche of Plano: boardwalk porsche is a very friendly dealership better than the one i went. i would recommend this dealership to my friends. employees are very friendly. dealer David Loder did a great job and very nice person. i would buy from him again in the future if i need it. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Porsche of PlanoAdded: 12/15/2012 1:19:59 PMCongratulations on your new Porsche and thank you for sharing your Boardwalk Porsche experience on DealerRater. Please let David Loder and Suzanne Andries know anytime we can be of further service to you. We appreciate you and your recommendation. Have a great weekend and enjoy this beautiful weather.
riseman 12/14/2012 8:25:45 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Suzanne AndriesMark Laurenzi Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Porsche of Plano: Mark has provided unparalleled help with everything regarding the car, from the best steering wheel that would meet my expectations to helping understand the nuances of the car. He has made himself available at any and all times, often going the extra mile to find out information that I had requested. I have not been the easiest customer, as my wants were very specific, but Mark helped navigate me through the build and purchase with ease. A well run operation, from the top down. If anyone is in the market for a new Porsche, I would not only recommend Boardwalk Porsche but also insist that they use Mark Laurenzi. He has made the overall experience a near perfect one. True A+ job. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Porsche of PlanoAdded: 12/14/2012 10:45:39 PMCongratulations on your new Porsche and thank you for sharing your Boardwalk Porsche experience this evening. Please let Mark Laurenzi and Suzanne Andries know anytime we can be of further service to you. Have a great weekend.
srubin59 11/28/2012 6:19:02 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Suzanne AndriesNicole ClarkeDavid Loder Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Porsche of Plano: David made the choosing and buying process enjoyable and painless. Suzanne and Nicole made the paperwork quick and painless. My time was well utilized and I would highly recommend this dealership and the people working there. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Porsche of PlanoAdded: 11/28/2012 6:25:15 PMThank you for sharing your recent Boardwalk Porsche experience on DealerRater this evening. Please let David Loder, Nicole Clarke and Suzanne Andries know anytime we can be of further service to you. We sincerely appreciate you and your recommendation. Have a great evening and enjoy your new Porsche.
giggamo 11/15/2012 12:19:05 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Suzanne AndriesDavid LoderIsaac Madrid Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 3 Pricing: 5 Overall Score: 4.6 My Review Of Porsche of Plano: Great service and friendly people. however what you were promised does not reflect what you will receive. Before you you sign the paper they told you all the good service you will receive and how you will always get a porsche car for loan car.Finance lady said we'll never put u in other brand car, it will always be a Porsche. Well thats not true!! We took the car to service 3 times in less than 6 months after buying a new car and twice they gave us some other car rather than a Porsche. One time they gave us an older model of Nissan Maxima and it was dirty inside, another time they gave us a new Passat. I pay for the luxury service so I expect the luxury service in return as promised. If you service your car at Lexus they don't give you anything as a loan car except Lexus and thats how it should be. I am disappointed with their service agreement. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Porsche of PlanoAdded: 11/16/2012 6:51:50 PMThank you for taking the time to provide us with your Boardwalk Porsche experience. We strive to provide exemplary service with each visit and your feedback is invaluable to us. I would like the opportunity to speak with you regarding your recent experience. Please contact me at your earliest convenience. Regards,Mike Marsh, General ManagerBoardwalk Porsche(214) 576-1903
1bn 11/9/2012 11:43:48 AM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Suzanne AndriesCliff BlackshearJeromy BouletOwen FordLarry IrbyColin KurthMike MarshRobert MillsapCraig SanbornOwen ScalesTim ShafferAaron Woods Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Porsche of Plano: For more than 11 years now, I've had 2 911s serviced at Boardwalk. Always professional and prompt. Favorite staff bar none. Would recommend for sales (new and used) as well as service for all high-performance vehicles. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Porsche of PlanoAdded: 11/9/2012 12:39:43 PMWe have sincerely appreciated your business over the past 11 years. Please let us know anytime we can be of further service to you. Have a great weekend and thank you for your recommendation on DealerRater.