Teresa Volz

All 3 were great! Jeff did a great job showing me how to use the Ford app,program radio stations as well as other gadgets even after selling me the car. Ty was very friendly and made the finance part a no use the Ford app,program radio stations as well as other gadgets even after selling me the car. Ty was very friendly and made the finance part a not as boring as it usually is. More

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Good experience This was a fairly easy purchase although a little lengthy. But the people that we dealt with were very good and extremely professional. We are glad th This was a fairly easy purchase although a little lengthy. But the people that we dealt with were very good and extremely professional. We are glad that we decided to come here even though it was a little drive for us, well worth the effort. More

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Apple Ford was excellent. They were very knowledgeable without being too pushy. They gave me time to research the vehicles and patiently answered all my questions. I am very satisfied with the purchase without being too pushy. They gave me time to research the vehicles and patiently answered all my questions. I am very satisfied with the purchase of my new F150! More

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Buyer Beware !! I saw Stock #:197258 priced at $27775 on appleford.net and emailed Richard (Internet sales manager) relaying that I was working with "D". I emailed "D I saw Stock #:197258 priced at $27775 on appleford.net and emailed Richard (Internet sales manager) relaying that I was working with "D". I emailed "D" the following "Work up price with Ford 0% financing. I did try to reach you by phone earlier. I have the 2017 Ford Focus SEL trade-in: silver color with 26,062 mileage". I then emailed my finance limit at $450. Naturally I thought that the purchase price would be $27,775........... WRONG. They sold me the truck at $30,000 less my $3,800 cash deposit. Shame on me that at almost 9PM that evening I didn't pay attention to what TY had me signing. What's even more damaging in my opinion is that the "GM" didn't return my call to try to accommodate in some way. NO CUSTOMER FOR LIFE here. This is all factual and do fake news. BUYER BEWARE. Lost integrity is not easily restored. More

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Lease turn-in and new vehicle purchase. Great Experience! I previously leased a Ford Fusion from Apple Ford in 2016. The leasing experience was decent, but what they lacked (at the time) they made up for 100% I previously leased a Ford Fusion from Apple Ford in 2016. The leasing experience was decent, but what they lacked (at the time) they made up for 100% in service and support throughout my lease. My most recent experience with Apple Ford was tremendously better. It is abundantly clear their current sales team was well-trained and customer oriented. I had an appointment with Richard Martinez, a member of the sales team. From the moment I walked in to the dealership I was politely greeted but not overwhelmed. Richard found me quickly and was VERY prepared. He knew did a ton of research based on a short conversation we had on the phone the day earlier. Richard already had a the trucks mapped out that he knew I would be interested in. Richard is a wealth of information and could answer every question I had; very down to earth and relaxed guy. Richard is a tech guru. Once we found the vehicle I wanted, Richard and the finance team worked quickly and diligently to find me an extremely competitive interest rate and price. They were also patient and didn't mind explaining the process. Overall, my experience at Apple Ford was outstanding. They clearly train their employees around customer support and genuinely care about what they do. Their process for turning in a lease and buying a vehicle is streamlined. I now have my dream truck and intend on keeping as I can. More

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Very pleased! Everyone at Apple Ford was very nice and willing to work with you. They had the car in stock that I was looking for. willing to work with you. They had the car in stock that I was looking for. More

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Would recommend The sales team was great as well as the finance department. I’ve had a few bumps with the service department before, but Dusty was always STELLAR. Cle The sales team was great as well as the finance department. I’ve had a few bumps with the service department before, but Dusty was always STELLAR. Clearly I liked the dealership because I bought my next Ford from them. More

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New truck Excellent sales staff. Jeff Ehrlich is fantastic. Everyone was extremely helpful, enthusiastic and knowledgeable. Overall an excellent experience. Excellent sales staff. Jeff Ehrlich is fantastic. Everyone was extremely helpful, enthusiastic and knowledgeable. Overall an excellent experience. I would definitely recommend to a friend and I come to this dealer for my service needs as well. More

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Smooth, Pressure-Free Experience Jeff and Steve made this an extremely easy buying experience from beginning to end. I was able to take as long as I need to compare cars, and there wa Jeff and Steve made this an extremely easy buying experience from beginning to end. I was able to take as long as I need to compare cars, and there was no pressure of any kind. I will be returning for my next new vehicle. More

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Excellent customer service and follow-up! I purchased my F150 with Apple Ford in 2013; and the current one in 2015. I have always received satisfactory to excellent customer service by the Ap I purchased my F150 with Apple Ford in 2013; and the current one in 2015. I have always received satisfactory to excellent customer service by the Apple team. My current service team, Les Ashburn, Dan Beifort, and the Service Manager, Curtis Ford are always professional, courteous, and provide excellent customer service. Dan, Thanks for the follow-up call this morning and ensuring my concerns were properly addressed. Finally, kudos to the Admin Team, Lindsey and Teresa for your excellent support during both purchases and to this point. All the best Team Apple! More

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