Thomas Billings at Automax Dodge Chrysler Jeep

Sales Consultant
About Thomas Billings
Thomas Billings
Ask for Thomas Billings for an easy and enjoyable car buying experience. Thomas is knowledgeable and cares about your satisfaction! Thomas earned Employee of the Month for May, June, and July, 2011 at AutoMax Dodge Chrysler Jeep Ram, based on customer reviews. After you read what our customers have to say about Thomas, come in and see for yourself!

Dealer Address
Automax Dodge Chrysler Jeep
4141 N. Harrison St.
Shawnee, Oklahoma 74804
(888) 502-8066

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hwickizer
9/23/2011 5:23:26 PM


Overall Rating: 4.2

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Thomas Billings

My Review of Automax Dodge Chrysler Jeep:
At first my expierence with the dealer did not go the way I would have wished for it to. After contacting and recieving personal help with my issues I was having on my Nitro, they were very friendly and reached out a helping hand my way to resolve any of the issues I was having. Right now my Nitro is being worked on and Thomas has been a great rep to come and get my car for me and bring me a loaner until my car is complete. Everyone has been very helpful on trying to resolve any issues I had with specific departments that I no longer have problems with now. I would recommend this dealership and that if there is any issues just ask questions and contact people to get anything you have a problem with resolved. They are very polite in doing so. As a sales rep. I know how critical it is to make sure every customer is satisfied. I can now say I am satisfied and happy with the service I am now getting.


Heather

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Response from: Automax Dodge Chrysler Jeep
Added: 9/28/2011 5:12:29 PM
Heather:

Thank you for your feedback about your purchase experience with Thomas Billings at AutoMax Dodge Chrysler Jeep Ram! We really appreciate you working with us to resolve the issues that you mentioned and change your overall experience from unhappy to happy. It’s rare that we get a second chance to make a first impression! At AutoMax, our goal is to meet your needs and exceed your expectations. It’s our pleasure to take good care of our customers, and I am very happy to be able to help you get everything that you needed. Thank you again for your business and your feedback!

Sincerely,

Michal Lusk
Customer Service Manager

BWW
9/13/2011 2:16:29 PM


Overall Rating: 5

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Thomas Billings

My Review of Automax Dodge Chrysler Jeep:
Thanks for everthing and enjoyed the friendliness. Had some problems with the truck when I got back to Arkansas but everything was taking care of. Thanks again

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Response from: Automax Dodge Chrysler Jeep
Added: 9/13/2011 2:29:07 PM
Thank you for your great report about your purchase experience at AutoMax Dodge Chrysler Jeep Ram with Thomas Billings! It’s our pleasure to provide you with a friendly, pleasant atmosphere for your car shopping. And I’m glad to hear that Thomas took care of your after-the-sale problem. That’s the way it should be! At AutoMax, our goal is to meet your vehicle needs and make you a customer for life. Thank you again for allowing AutoMax to serve you. We appreciate your business and your feedback!

Michal Lusk
Customer Service Manager

sstreight
8/13/2011 11:58:28 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Thomas Billings, Renee Pickering

My Review of Automax Dodge Chrysler Jeep:
We purchased our second vehicle within 3 months from Automax Dodge Chrysler Jeep in Shawnee. Our first was a Jeep Wrangler Sport Unlimited and the second a Dodge Caliber. Thomas worded with us on both vehicles. We found him to be friendly and extremely helpful. Financing was great. I would highly recommend Automax Dodge Chryser Jeep in Shawnee, Oklahoma.

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Response from: Automax Dodge Chrysler Jeep
Added: 8/14/2011 7:28:21 PM
Mr. Streight:

Thank you for your repeat business and for your great feedback about your AutoMax Dodge Chrysler Jeep Ram purchase experiences with Thomas Billings! I am really happy to hear that Thomas took such great care of you that you came right back when you were ready for a second vehicle. Our goal is to provide “bring you back” service, and Thomas really takes pride in treating his customers right. It sounds like finance did their part as well. We really appreciate you taking the time to share your experiences with other consumers. At AutoMax, our goal is to meet your vehicle needs and make you a customer for life. Thank you again for allowing AutoMax to serve you.

Michal Lusk
Customer Service Manager

bring
8/8/2011 10:48:06 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Thomas Billings

My Review of Automax Dodge Chrysler Jeep:
I had a really good experience buying a pickup from Automax and was very happy with the price too. I knew exactly what I wanted and Thomas Billings tracked it down and made it happen for what I wanted to pay. They were easy to deal with from the time I contacted them, through finding what I was looking for and getting it for me, all the way through finance (first time I ever bought a vehicle from a dealer who didn't try to add "fees" to the out the door price we agreed on). I'd recommend them to anyone and they were worth the drive from OKC.

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Response from: Automax Dodge Chrysler Jeep
Added: 8/9/2011 2:24:03 PM
Mr. Ring:

Thank you for taking the time to write such a complimentary review about your experience at AutoMax Dodge Chrysler Jeep Ram with Thomas Billings! I am glad to hear that Thomas took such good care of you through the entire purchase process. And it sounds like finance made it easy to sign up for a deal you are really happy with. We appreciate your recommendation! If there is anything else that we can do to help you with your new truck, please don’t hesitate to let us know. We appreciate your business and your feedback!

Michal Lusk
Customer Service Manager

Dewby
7/30/2011 9:30:37 AM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Thomas Billings, Dale Smicklas

My Review of Automax Dodge Chrysler Jeep:
Automax in Shawnee are easy and great do deal with as well as Awesome people that dont bs like the other dealers will do. Definitely recommend.
The deal was a fast deal and they beat the other dealers offer on what I was trading in and worked with me and got to a number I was happy with on the new truck Purchase.
They are definitely going to be my first choice for my next purchase.

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Response from: Automax Dodge Chrysler Jeep
Added: 7/30/2011 2:40:21 PM
Thank you for your great review of AutoMax Dodge Chrysler Jeep Ram and Thomas Billings and Dale Smicklas! I am glad to hear that they gave you great service that will bring you back next time you are in the market for a vehicle. Getting good trade value, satisfactory numbers, quick service, and especially no B.S. is awesome! We love happy customers! At AutoMax, our goal is to meet your vehicle needs and make you a customer for life. Thank you again for allowing AutoMax to serve you. We look forward to your next visit!

Michal Lusk
Customer Service Manager

Bbbjones
7/21/2011 6:56:10 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Thomas Billings

My Review of Automax Dodge Chrysler Jeep:
Thomas was absolutely excellent to deal with. Communication was exceptional, and he went above and beyond with personal service. I had the easiest, friendliest car buying experience with a dealer , that I have ever experienced.

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Response from: Automax Dodge Chrysler Jeep
Added: 7/21/2011 7:31:23 PM
Mr. Jones:

Thank you for taking the time to write a review about your purchase experience at AutoMax Dodge Chrysler Jeep Ram with Thomas Billings! I am glad to hear that Thomas took such excellent care of you. Having an easy time and being treated like a friend at a dealership is awesome! If there is anything else that we can do to help you with your vehicle needs, please don’t hesitate to let us know. At AutoMax, our goal is to meet your vehicle needs and make you a customer for life. Thank you again for allowing AutoMax to serve you. We appreciate your business and your feedback!

Michal Lusk
Customer Service Manager

JCD610
7/5/2011 2:30:13 PM


Overall Rating: 5

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Thomas Billings

My Review of Automax Dodge Chrysler Jeep:
I have bought several new vehicles and a used here and the sales staff and management has been excellent to deal with. I have had them service three of my Dodge vehciles and the service department is the best in Shawnee. Its what keeps me coming back to try and make all my vehicles a Dodge or Chrysler.

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Response from: Automax Dodge Chrysler Jeep
Added: 7/5/2011 4:36:55 PM
Thank you for your loyal business and great review of AutoMax Dodge Chrysler Jeep Ram and Thomas Billings! I am glad to hear that Thomas and the rest of the team have taken great care of you over the years through many purchases, plus keeping your vehicles running at peak performance. It’s our pleasure to be your dealership of choice and first resource for maintaining your vehicles. At AutoMax, our goal is to meet your vehicle needs and make you a customer for life. Thank you again for allowing AutoMax to serve you. We look forward to your next visit!

Michal Lusk
Customer Service Manager

Rosser Scott
6/28/2011 1:34:52 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Thomas Billings

My Review of Automax Dodge Chrysler Jeep:
I am happy I chose Automax to buy my new jeep, they work with me and were very helpfull. Thomas Billings is one of many great sales reps, so ckeck them out.

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Response from: Automax Dodge Chrysler Jeep
Added: 6/28/2011 4:41:38 PM
Mr. Scott:

Thank you for taking the time to write a review about your purchase experience at AutoMax Dodge Chrysler Jeep Ram with Thomas Billings! I am glad to hear that Thomas took great care of you, worked with you, and helped you when you bought your new Jeep. I agree with you that he is an awesome sales rep! At AutoMax, our goal is to meet your vehicle needs and make you a customer for life. Thank you again for allowing AutoMax to serve you. We look forward to your next visit!

Michal Lusk
Customer Service Manager

children7
6/28/2011 10:37:01 AM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Thomas Billings

My Review of Automax Dodge Chrysler Jeep:
I knew what I wanted and Thomas worked quickly with us to test drive and buy the car. I started the conversation on the internet and found the questions real and everything that was said was verified again in person. I had an excellent experience and I have bought four cars in the last three years and two were at this dealership.

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Response from: Automax Dodge Chrysler Jeep
Added: 6/28/2011 11:05:25 AM
Thank you for your wonderful comments about your purchase experience at AutoMax Dodge Chrysler Jeep Ram with Thomas Billings! I am glad to hear that Thomas took great care of you from your first inquiry through the test drive and purchase process. Finding a dealership where your needs are met, your time is respected, and everything they tell you via email and phone proves true is worth coming back to and sharing with your family and friends. We appreciate your loyal business and your feedback!

Michal Lusk
Customer Service Manager

cgilmore
6/14/2011 1:29:50 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Thomas Billings

My Review of Automax Dodge Chrysler Jeep:
Exceptional! This was my first new car buying experience. I am located out of town but Thomas Billings was able to work with me over the phone to get the car I wanted at an amazing price! Icing on the cake was that he was willing/and drove the car out to my place after I got off work. We finish the paperwork, and he took my trade in back to the dealership. Thomas went above and beyond the typical car buying transaction. I always hear about how horrible buying a car can be, but the team at AutoMax truly sets itself apart from the rest. Thanks again for everything guys!

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Response from: Automax Dodge Chrysler Jeep
Added: 6/14/2011 5:03:25 PM
Mr. Gilmore:

We appreciate your great review of your puchase experience at AutoMax Dodge Chrysler Jeep Ram with Thomas Billings! I am glad to hear that Thomas took exceptional care of you when you bought your new vehicle. That's the way buying a new car should be. If you checked DealerRater prior to your visit, then you know that Thomas goes above and beyond for all his customers. We appreciate the opportunity to make your first new car purchase exceptionally good, and look forward to a long relationship helping you with all your vehicle needs!

Michal Lusk
Customer Service Manager


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