Thomson "T.O" Omboga at Shawnee Mission Kia

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Thomson "T.O" Omboga

My Review of Shawnee Mission Kia:
Prior to coming to your dealership, I knew that I wanted a KIA. I went to three other KIA dealerships during the same time period. One of them, I never did have anyone come up and ask me if I needed anything. I very much enjoyed my dealings with Thomson. My girlfriend and I both liked him enough for her to buy a car, too. Thank you for my car.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Thomson "T.O" Omboga

My Review of Shawnee Mission Kia:
T.O. Omboga was very helpful the minute we arrived at the dealership. We had a new Optima to try out in short order and was very helpful in explaining all the new features. His attitude was very professional with out being overbearing. It was our best experience leasing or purchasing a new vehicle. I would highly recommend T. O. to anyone wanting to purchase or lease a new vehicle. Dane Kaplan was also very professional in getting our finance package taken care of without delay. I was also very impressed with the friendliness of all the staff I had brief contact with including the service advisor Jimmy Moore. Leonard E. Lohmann

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Thomson "T.O" Omboga

My Review of Shawnee Mission Kia:
I purchased a New Forte from Mr. Omboga who was very attentive! He followed up with me several times and even sent me a thank you text this morning! I will definitely be referring his award winning service to others! I especially appreciated his knowledge and honesty in the transaction! Thanks a lot Thomson!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Thomson "T.O" Omboga

My Review of Shawnee Mission Kia:
Thomson was very helpful and met with me when Stephon was unable to meet for our appt. He made sure the car was detailed and filled with a full tank of gas before I left the lot. Rob was also very helpful with the finance side of things. Overall, everyone was very nice and helpful. I'm very pleased with my purchase. Thank You!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Thomson "T.O" Omboga

My Review of Shawnee Mission Kia:
The experience was altogether good. Thomson was very patient with someone who is not terribly car smart. He explained all my options and clarified points that I was unsure about without condescension. The financing portion went well and when I explained that I was not interested in some of the options, there was no pressure, just explanation. I felt my needs were met and since I had not bought a car in ten years, I was a little apprehensive when I started the procedure. I was pleasantly surprised.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Thomson "T.O" Omboga

My Review of Shawnee Mission Kia:
The experiance at Kia was very plesant. As soon as we got there we were approached by Thomson Omboga. We informed him that we wanted to make sure I could be financed and find out how much I could be financed for before I started looking at cars because I did not want to get my hopes up, because it was my first time buying a car and was unsure of what my options were. Thomson made the process very easy & narrowed our options down for us. I love my new Kia & would recommend Kia & Thomson to anyone that is looking for a new car!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Thomson "T.O" Omboga

My Review of Shawnee Mission Kia:
I fist walked into the dealership initially to just narrow my search for a new car down. I knew that I liked the Sportage, but really wanted to get to know more about the car and see what options I had. T.O. was very nice, prompt and had a good answer for almost all of my questions (which isn't very easy to do). He was very professional and an all around good guy. Also, seems how we are both Mizzou Alumni, we naturally got along pretty well. I never really felt pressured to buy, which is huge for me, because I'm not one to be pushed into anything. Instead T.O. explained the cars in great detail and when I started asking/talking about the downsides ,albeit few, of the cars I was looking at, he was honest and open. I respected T.O. a lot for this. I am someone who values honesty over anything. Good or bad I just want the truth, because I will respect you more in the end. That being said, I will not buy a car or make any other big investmet such as this with someone I do not trust.

When the numbers came out, after I had selected the sportage I felt was right for me, I liked them, but felt like I could get a better deal on the loan if I talked with my State Farm Insurance agent. My dad and I were about ready to leave and hopefully try to finalize the deal later on in the week, I was thrown an offer I essentially couldn't refuse, because it was definitely in the ballpark (more like the infield) of the ideal figures that my dad and I had discussed. So I didn't. After selling the car to me, because we were hungry and had been there for a while, they even offered to buy my parents, girlfriend and I a meal. In the grand scheme of things, it's a minor purchase, but the gesture was much appreciated regardless.

I would definitely recommend this dealer to someone else, especially T.O.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Thomson "T.O" Omboga

My Review of Shawnee Mission Kia:
I originally went into Kia to trade in my car and get a 2011 Sorento. The day before I was suppose to trade in my car I got in a bad wreck and totalled my car. I called Thomson the morning I was to go in and informed him that my trade in was no longer a trade in. He was very understanding and first and foremost wanted to make sure I was OK. He told me not to worry, that he would get the paperwork changed. When I got there he had already changed the paperwork for me. I didn't have to sit around forever waiting which was very nice because I was still in a lot of pain from my wreck. When I was done signing the papers in finance he had the car ready for me to go, he explained the different parts of the car, and even set up my bluetooth for me, that really made me happy because I hate having to figure stuff out even something as simple as that. He was even very patient with me when I snapped at him a little, I felt so bad he was being nice and telling me about the features and I guess I just was grumpy but he handled it so professionally. When I got home my Mom wanted to see my car (it is her dream car) so she was of course very jealous. When she buys a new Sorento she will defintely be buying it from Thomson. Thank you Thomson for making my buy so smooth and hassle free.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Thomson "T.O" Omboga

My Review of Shawnee Mission Kia:
I went into Shawnee Mission Kia a few weeks ago. My Dad wanted to go with me so the salespeople couldn't take advantage of my lack of car knowledge but he wasn't able to go when I could. When I went in Mr. Omboga greeted me and asked if I needed any help. We went over the different vehicles they had available and ones that were in my price range. I found a car that I really liked, but wanted to go over everything with my Dad first, Mr. Omboga was very understanding of that. When I brought the information to him that night that Mr. Omboga provided to me my father was very pleased to see the fair prices and complete information that he gave me. When I went to sign for the car my Dad came along as well. He thanked Mr. Omboga for the honest services he provided. He liked that he wasn't pushy and didn't try to pressure me into signing the first night I went in there. He gave us room to think about the decision, he wanted to make sure I was happy with the sale. Long story short, I was very hapy with the sale, I still love my car and my Dad and I were both happy with the excellent customer service we were provided with. My Dad said he was the best car salesman he had ever dealt with and that he would definitely recommend him to all of his buddies.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Thomson "T.O" Omboga

My Review of Shawnee Mission Kia:
My husband and I recently bought a car from Shawnee Mission Kia. As always, my husband and I were apprehensive about walking into a car dealership. Fortunately that quickly changed. We were greeted by Thomson Omboga (T.O.) with a welcoming smile. He listened to all of the features we needed in a car. He actually listened. Then he took us to see that cars that would fit OUR needs. The whole time he was friendly and gave us 100% of his attention. He was also able to give us valuable information about the safety features that KIA’s cars presented, which was very important for me and my husband since we have 3 young children. Even my husband was impressed by T.O.’s knowledge of the cars and the ability to listen to the customer and not be pushy. We were able to get a car that fit OUR needs, not that fit his commission’s needs. We were very pleased with the customer service T.O. provided and the clean facility that Shawnee Mission Kia had. We will definitely recommend to family and friends.

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