Tim Barlow at Family Chrysler Jeep Dodge RAM Philadelphia Airport Automall

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tim Barlow, Kristen Davis, Hilda Fiorello, Frank Ingargiola

My Review of Family Chrysler Jeep Dodge RAM Philadelphia Airport Automall:
This was one of the most enjoyable automobile purchasing experiences I have ever had. From the start, Kristan was informative, supportive and friendly. Kirsten indicated that they were going to earn my business and she played a big part in my decision making process.

Kristen continued to refine the deal and when we hit a road block, somehow she found a way to work with me to secure and finalize the deal. In the end, based on Kristen's hard work and the gracious and sincere way I was treated by everyone, I purchased a vehicle at Family Chrysler, even though it was $ 300.00 more than a competitor's promised price.

Tim Barlow was a friendly, no nonsense salesman who took time to explain all the features of my new vehicle and allowed me to put this mini van through it's paces during the test drive.

Finally Frank "I" was sincere, attentive and worked very hard to find me the best possible interest rate. also, Frank gave me an outstanding trade in value for my current vehicle which certainly enhanced the overall experience.

In closing, I would recommend this dealership to any of my friends and family for their next vehicle purchase. They worked hard to meet and exceed my expectations and more importantly, kept their promises!

James Bussacco

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tim Barlow

My Review of Family Chrysler Jeep Dodge RAM Philadelphia Airport Automall:
I have dealt with Tim Barlow at Family Dodge for the second time in less than 2 years and I could not be happier with the service he provided. There was no haggling or any sales pressure, I told him what I was looking to do and he did everything he could to make that happen. I came in that day for an oil change and an inspection on my 2010 Dodge Charger, while I waited I took a test drive of the 2012 Charger and Tim's excellent customer service made me walk out with a new car before my car was even done being serviced. I highly recommend Family Dodge and especially Tim Barlow, if you are looking for a fair deal and a hassle free buying experience, go see Tim at Family Dodge.

Sincerely,
Michael Moran

Was this review helpful to you? Yes | No

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Tim Barlow

My Review of Family Chrysler Jeep Dodge RAM Philadelphia Airport Automall:
I Nancy Teagle would to take this time to say thanks I'm truly grateful. I'm enjoying my car. I always wanted a car with an auto start perfect for the winter, don't have to go outside in between the snowflakes or the rain drops. Once again Thanks.

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tim Barlow

My Review of Family Chrysler Jeep Dodge RAM Philadelphia Airport Automall:
I am very please with my 2011 Jeep! The salesperson was very forthcoming and handled himself with both honesty & integrity. He thoroughly explained all options and my entire experience was quick and easy! I will remain a long-term customer due to this experience
and will be sure to purchase my next vehicle through Family Dodge / Jeep!

Thanks!

Respectfully,
Joe

Was this review helpful to you? Yes | No

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Tim Barlow, Tom Hartman Jr.

My Review of Family Chrysler Jeep Dodge RAM Philadelphia Airport Automall:
I would recommend this dealership because they help me out I needed a new car and they put in an almost new car that is great. They got the job done in a good amount of time I was in and out and the process was not as bad as I thought it would be.This was truely one of my best car buying experiences I am so happy I went to them.

Was this review helpful to you? Yes | No