Tim Fletcher at Northwest MINI

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tim Fletcher

My Review of Northwest MINI:
I wanted to buy a new MINI and I contacted several dealerships. Tim Fletcher at Northwest Mini was the most responsive and helpful of all the sales staff I talked with. I ended up buying my MINI from him and it was a great experience. I live a few hours away from any MINI dealer, so I flew to SEATAC airport to pick up my new car, and Tim even picked me up at the airport and drove me down to the dealership. Since my purchase he has stayed in touch and continued to respond to my questions. I highly recommend Northwest MINI and especially Tim!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tim Fletcher, Diane Steeves

My Review of Northwest MINI:
I had a great experience going to NW MINI! From Tim Fletcher's first contact with me on the phone, to test drivng, and finally signing on my Mini, this has been the best dealer experience I've ever had. Tim was great to work with! He took time on the phone to talk with me about what I was looking for in a new car and talking to me about the MINI. He set up an appointment for a test drive. I felt that he really listened to what I was saying about what I was looking for in a car and took time to awnswer all of my questions. I never felt that I was being upsold to car with options I wasn't interested in. I didn't feel any of the pressure you usually get from dealers (i.e. "What can we do today to make this sale?"). Everyone there was genuinely friendly and looked like the really enjoy working there and have fun doing their jobs. I would highly recommend NW MINI to anyone who is interested in a MINI.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tim Fletcher

My Review of Northwest MINI:
Northwest Mini is a great place to buy a car. I was new to the Mini world and they were very friendly and we were connected with Tim Fletcher when we came to the dealership for a test drive. Tim did not pressure us and really listened to what type of qualities we wanted in a car. Driving the car was the best part. I tried both the automatic and manual mini cooper countryman.wow it was really fun the manual was really my favorite.
Every person we interacted with there was very personable and there was really no pressure. It wasn't like anyone hounded us for a decision. Tim made it easy because he enjoys mini's and all their attributes. I called him a few times as I had plenty of questions during the decision making time.
We would highly recommend and have already recommended this dealership to others who were interested in mini coopers.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Brad Davis, Tim Fletcher, Will Sheen

My Review of Northwest MINI:
I have been thinking about a MINI for several years.
I went to NWMINI for information and to drive one. The sales experience was comfortable. They did not try to sell me on the first visit. Brad, Will and Tim were all friendly and extremely knowledgeable. They went on several test drives and answered many questions.

The deal experience was smooth, unpressured and without a lot of back and forth.

The car is a blast to drive; Brad has called since the sale to see how we were doing.
That is great customer care.

I would by another car from this group.

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