Tim Johnston at Family Chrysler Jeep Dodge RAM Philadelphia Airport Automall

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bryan Boice, Tim Johnston

My Review of Family Chrysler Jeep Dodge RAM Philadelphia Airport Automall:
I bought a New Grand Cherokee from Tim Johnston. He did a fabulous job of finding EXACTLY the right one for me!!! A special thanks to the Sales Manager Bryan who worked extra hard at getting me the financing needed to get me to my payment...these two are the best in the business!!!

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Tim Johnston

My Review of Family Chrysler Jeep Dodge RAM Philadelphia Airport Automall:
I really was not in the market for a new vehicle. I Had my vehicle at the dealership getting some maintance done. While i had some time waiting for my vehicle I decided to look on the lot just to see what was there. Tim came up to me and introduced him self and told me if i had any questions feel free to ask him. I saw a couple of vehicles that I liked and started to ask some questions. Not intending to but but that day I wound up trading my car in for a new one!! Tim made me feel like I was the one that made the decision to buy my new vehicle instead of feeling like he was presuring me into it!! Tim was a very professional and willing to go the extra mile to make the wait with paper work pleasant!! I am constantly telling people where I got my new ride at. I am a dodge fan for life!! And will continue to come back to get my vehicles.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Tim Johnston

My Review of Family Chrysler Jeep Dodge RAM Philadelphia Airport Automall:
I went in looking for a good deal.I don't have the best credit, but Tim was able to get me into a great used car with no money down. It really saved me.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tim Johnston

My Review of Family Chrysler Jeep Dodge RAM Philadelphia Airport Automall:
Tim Johnston was very helpful in my search for a new car. I would recommend him and this dealership if looking for new or used vehicles.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Tim Johnston

My Review of Family Chrysler Jeep Dodge RAM Philadelphia Airport Automall:
I looked all over the place for a 1500 series Dodge Pick up. I was about to give up on finding what I was looking for in my price range. I came across an add on the internet that led me to Family Chrysler, Dodge, and Jeep web site! So i tried one last time. I picked up the phone and called Tim whos name is on the internet. Tim was great. I told him exactly whet I was looking for and he said we just traded a truck in that is exactly what you are looking for. So i went to the lot and low and behold the truck truely was what I was looking for! I have and continue to tell every one about the wonderful service and professionalism that was show by Tim Johnston!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tim Johnston

My Review of Family Chrysler Jeep Dodge RAM Philadelphia Airport Automall:
I was just looking, but when I met Tim he had the perfect deal that I couldn't turn down. I walked out in a new minivan that day.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Tim Johnston

My Review of Family Chrysler Jeep Dodge RAM Philadelphia Airport Automall:
I was there the previous night to drop off my van for service an inquired about the durango and was handled very unprofessional. I was turned off from the idea. during my return the next day to pick up my van Tim greeted me and i told him about my ordeal and he apologized in behalf of the dealership and said let me see what i can do. I did and left happy in my durango.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Tim Johnston

My Review of Family Chrysler Jeep Dodge RAM Philadelphia Airport Automall:
Purchasing my FIRST car was super easy. There was no hassle and I received great service and support while purchasing my first car. Tim Johnston was a pleasure to work with, and he was very relatable being as though he has a 2 yr old son and I have a 1yr old daughter. He understood my concern for safety because I also have my daughter riding with me. He even put her car seat and stroller in my car for me! That was above AND beyond my expectations!!! Thank you so much Tim!!!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tim Johnston

My Review of Family Chrysler Jeep Dodge RAM Philadelphia Airport Automall:
My husband and I recently bought a vehicle from Mr. Tim Johnston. Having purchased over 10 new vehicles in my adult years, I can honestly tell you it was one of the more positive experiences. We never felt pressured, but instead, Tim was very patient and accomodating during the time we were together showing and explaining all of the options available. The vehicle, the process, the financing was all explained in detail leaving no doubt or questions. We would, and have already, recommended
Tim and Family Dodge to our friends and family.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tim Johnston

My Review of Family Chrysler Jeep Dodge RAM Philadelphia Airport Automall:
Tim Johnson was AMAZING! He went above and beyond to help us in every way possible. Thanks to him we bought a brand new car tonight and are very happy. We were extremely impressed with his customer service and expertise!

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