Tim Prete

Over 20 years, we’ve been apart of the Ken Grody family! The employees at KG in Buena Park that work in the different areas of the business like Ramy, Anthony, Liz, Tania, Diana, Tom/Tim and Luis ensured th The employees at KG in Buena Park that work in the different areas of the business like Ramy, Anthony, Liz, Tania, Diana, Tom/Tim and Luis ensured that all of our questions were answered showing genuine patience when explaining/showing the detailed features/functions of every vehicle we drove and contract details of our recent purchases, within 2 months. We appreciated the above and beyond professionalism and honesty in their responses, not to just make a sale…but that we have a truly stress-free experience. It was truly worth driving hours…to get outstanding service! May God continue to bless OUR extended Ken Grody family!!!!!! More

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Tim Prete is the main reason I rated the dealership as a 5. He always conducts him self in a friendly and professional manner. When you take your vehicle in for service, I strongly recommend that you ask 5. He always conducts him self in a friendly and professional manner. When you take your vehicle in for service, I strongly recommend that you ask for Tim. He doesn't try to "over sell" and returns your vehicle when promised. More

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Tim Prete is more than a Ken Grody service advisor but one who cares and goes above and beyond to keep me informed and updated daily on the repairs to my Lincoln Navigator transmission. Tim also informed one who cares and goes above and beyond to keep me informed and updated daily on the repairs to my Lincoln Navigator transmission. Tim also informed and helped me with enterprise rentals during the time my Navigator was being repaired. My Lincoln Navigator runs better than new and shifts seemingly going up and down hills. I went to thank the transmission mechanic'(s) or should I say automotive engineer'(s) for work well done. I recommend to ALL, Ken Grody Ford Buena Park for any future automotive needs. Thank you again. More

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They have been very good to us taking care of alll issues with our car, Tim is the best service advisor with our car, Tim is the best service advisor More

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This the 2nd vehicle we have purchased from Ken Grody Ford Buena Park. We won't go anywhere else in the future. The sales staff is very knowledgeable, and the finance department worked hard to get us the Ford Buena Park. We won't go anywhere else in the future. The sales staff is very knowledgeable, and the finance department worked hard to get us the best deal possible. The entire staff is friendly and helpful. Ken Grody Ford rocks! The entire team gets 5 stars in my book. If you're looking for a new or used vehicle, this is the place to go. More

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Tim was my representative. He was fast and to the point on my FX4 F150. He was on time and very friendly and easy to work with. Thank you for taking vare of my trucks needs. He was fast and to the point on my FX4 F150. He was on time and very friendly and easy to work with. Thank you for taking vare of my trucks needs. More

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Courteous, knowledgeable, a very smooth process when we purchased our F150. No pressure. Great team! purchased our F150. No pressure. Great team! More

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Brought my car by for an oil change, they got it back to me the same day couldn't ask for more. Tim was my advisor; he did an awesome job at keeping me in the loop on everything. Honestly can't say enough g me the same day couldn't ask for more. Tim was my advisor; he did an awesome job at keeping me in the loop on everything. Honestly can't say enough good things about the experience. It's not just the people either, the dealer also looks amazing after they just finished a full remodel. Will never bring my car anywhere else but to Ken Grody Ford Buena Park. Thank you to the whole team! More

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Terfffic every time Tim is fantastic No problems can always count on you guys thanks always count on you guys thanks More

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I recently brought my car in fir service at Ken Grody Ford, and I must say that my experience with their staff was exceptional. Tim, Diane, Jeremy, and Eric all went above and beyond to ensure that my ne Ford, and I must say that my experience with their staff was exceptional. Tim, Diane, Jeremy, and Eric all went above and beyond to ensure that my needs were met and that I left the dealership completely satisfied. From the moment I walked through the doors, I was greeted with a warm and friendly atmosphere. The staff members were knowledgeable, attentive, and eager to assist me with any questions or concerns I had. Their expertise and willingness to help me with servicing my car was smooth and stress-free. Tim, Diane, Jeremy, and Eric were not only professional but also genuinely caring. They took the time to explain the process in fixing my car and answered all my questions to my satisfaction. Their dedication to providing exceptional customer service was truly commendable. One aspect that impressed me about Ken Grody Ford and their staff was their motto, "Call today, get the appointment later." This demonstrated their commitment to accommodating their customers' schedules and making the process as convenient as possible. It was refreshing to experience such flexibility and efficiency. Overall, I couldn't be happier with my experience at Ken Grody Ford. Tim, Diane, Jeremy, and Eric were instrumental in making my car-buying journey a positive one. I highly recommend this dealership and their team to anyone in search of a reliable and customer-oriented experience. Thank you, Ken Grody Ford, for exceeding my expectations and providing outstanding service. I will undoubtedly be returning for any future automotive needs. More

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