Tim Rowan at Joyce Koons Honda

Tim Rowan

Tim Rowan

Tim Rowan


Finance Manager
Joyce Koons Honda

Joyce Koons Honda

10640 Automotive Dr
Manassas, Virginia 20109

(703) 366-1000

Cars For Sale by this Dealer

Need a New Car?

Ana Schwar
5/8/2013 7:24:33 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe AtkinsJoe Atkins
Mike PowersMike Powers
Luis RamirezLuis Ramirez
Tim RowanTim Rowan
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Joyce Koons Honda:

Service was excellent, I wasn't sure if buying a car or fixing my old truck was the right choice but Mike was very patient and help me explore all my choices and help me make the right desicion.
Everybody else I deal with at the dealership was really friendly and patient with me.
Thanks!

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Response From: Joyce Koons Honda
Added: 5/10/2013 2:18:59 PM

Thank you for reviewing the service department on DealerRater. I am so pleased that Mike gave you all of your options and helped you decide what the right choice was for you! We appreciate your business.

-Jim Bencivenga
General Manager
Joyce Koons Honda Buick GMC

Twitter
AlainBorie
4/26/2013 12:47:01 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Doug MillerDoug Miller
Dipak RegmiDipak Regmi
Tim RowanTim Rowan
Sheila WilliamsSheila Williams
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Joyce Koons Honda:

I was very happy with the treatment and deal that I received while purchasing my new 2013 Honda CR-V and would and will wholeheartedly recommend this dealership and Dipak Regmi to family and friends. Thanks again for everything.

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Response From: Joyce Koons Honda
Added: 4/29/2013 2:18:12 PM

Thank you for reviewing our sales department on DealerRater. It was truly our pleasure having you in our facility. I will share this review with Dipak and the Staff. Thank you for your business.

-Jim Bencivenga
General Manager
Joyce Koons Honda Buick GMC

Twitter
Sddouglass
4/24/2013 9:19:24 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Misty BarbeMisty Barbe
Eugene BrownEugene Brown
Tim RowanTim Rowan
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Joyce Koons Honda:

Buying a car at Joyce Koons Honda was a terrific experience. Eugene was friendly, professional, responsive, and extremely knowledgeable about the Accord that I bought. Eugene listened very well to my questions and provided thorough responses. Eugene met with me 5 times while I was car shopping, letting me test drive several different models, several times each! Once I decided what I wanted, the Koons staff found the car I was looking for at another dealership and brought it to Manassas for me. I was also impressed with the efficient manner that Tim processed all of the paperwork. Everyone we worked with throughout the process was wonderful to work with. I am a happy customer!

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Response From: Joyce Koons Honda
Added: 4/25/2013 2:28:30 PM

Thank you for taking the time to review our dealership on DealerRater. I will commend Eugene on his patience and professionalism while working with you to find the exact car your desired. Thank you for your business.

-Jim Bencivenga
General Manager
Joyce Koons Honda Buick GMC

Twitter
DavidWillis
3/26/2013 11:53:15 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike AusdenMike Ausden
Misty BarbeMisty Barbe
Tim RowanTim Rowan
Peter StohlmanPeter Stohlman
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Joyce Koons Honda:

I was referred by a friend and from my initial meeting with Mr. Stohlman, to my work with Mike Ausden, to my assistance from Ms. Barbe to the paperwork drill with Mr. Rowan, the experience was excellent. Professional, polite, and knowledgeable are all words that apply to each person with whom I dealt. I will definitely (and have already) recommend this dealership to friends and acquaintances who are looking for a new or used vehicle. Oh, and the price for the vehicle was excellent as well! A great value for the money.

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Response From: Joyce Koons Honda
Added: 3/29/2013 2:00:14 PM

Thank you for posting a review on DealerRater about your recent visit. We appreciate your business and you recommending our dealership to your friends.

-Jim Bencivenga
General Manager
Joyce Koons Honda Buick GMC

Twitter
wnavarre
1/28/2013 8:02:45 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ed DoveEd Dove
Kelly DuttonKelly Dutton
Tim RowanTim Rowan
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Joyce Koons Honda:

I highly recommend John Simmons and the Joyce Koons Team. They are efficient and most important they operate with integrity. I have purchased two cars from John Simmons in the past nine monts. He is not only the most professional salesman I have worked with in the past 40 years of buying cars, but he followed up each time to make sure that the vehicle is meeting my needs after I left the dealership.The entire Koon's dealership, Credit Managers, Service Department Advisors are responsive and they make the car buying and Service experience positive and I will certainly return to buy my next car from John Simmons and the Joyce koons TEAM. Thanks John! Ms. Koons please give this man a raise!

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Response From: Joyce Koons Honda
Added: 1/30/2013 9:32:24 AM

Thank you for reviewing our dealership on DealerRater. It gives me great pleasure to hear that John and the staff have been taking such wonderful care of you. We look forward to serving you again in the future.

-Jim Bencivenga
General Manager
Joyce Koons Honda Buick GMC

Twitter
jrclarjr
1/18/2013 10:58:23 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Eddy CastroEddy Castro
Roman CollinsRoman Collins
Tim RowanTim Rowan
Peter StohlmanPeter Stohlman
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Joyce Koons Honda:

Great Location, nice facilities, friendly personnel, highly affordable pricing, and very efficient at getting business accomplished. If you are looking for quality vehicles, easy transactions, and people you can rely on, choose Koons Honda in Manassas.

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Response From: Joyce Koons Honda
Added: 1/21/2013 9:18:12 AM

Thank you for reviewing our dealership on DealerRater. I have to say, you may have a future in advertising! Thank you for your business.

-Jim Bencivenga
General Manager
Joyce Koons Honda Buick GMC

Twitter
ggold1970
1/17/2013 9:10:54 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tim RowanTim Rowan
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Joyce Koons Honda:

I never thought that I would ever leave a car dealer with a good experience. Past experiences have been with overly aggressive sales and bullish Finance representatives; a lot of half lies and misstatements. Amazingly, my experience with John Simmons was unexpectedly pleasant. He assisted me with the up most professionalism. He was polite and helpful, providing me with answers to my questions and quick to assist in my purchasing needs. I live in Maryland and purchased with Mr. Simmons and Mr. Rowan in Finance, mostly, for the exceptional customer service and great financing Mr. Rowan secured, beating all previous rates I shopped.

Thank you!

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Response From: Joyce Koons Honda
Added: 1/18/2013 12:33:44 PM

Thank you for reviewing our dealership on DealerRater. I am happy our team has made a good impression on you by treating you like the valued customer that you are. Thank you for your business.

-Jim Bencivenga
General Manager
Joyce Koons Honda Buick GMC

Twitter
rvalois
12/8/2012 12:48:43 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Steve HughesSteve Hughes
Ronnie JonesRonnie Jones
Bob MinerBob Miner
Glenn OgleGlenn Ogle
Tim RowanTim Rowan
Chris ShadeChris Shade
Peter StohlmanPeter Stohlman
Pete SwarthoutPete Swarthout
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Joyce Koons Honda:

My family and I have been loyal customers for aver 10 years. We have found the Joyce Koons Honda Family, honest, caring and going over and beyond expectations. We have three Honda currently and are ver satisiftied. I have worked with numerous staff in sales, finance and service and will continue coming back. I have one daughter coming of age and will be looking to get her first car from Joyce Koons Honda.

Honda saved my son's life this year. He had been in an accident where he blacked out and went off a 50 foot emakajment and the car was totaled. Because of the powers that be and the well made car-side air bags, steel construction he was able to walk away from the hospital with minor injures to his shoulder wrist and knee. I am very very thankful for the support Honda has given that allowed us to purchase such a great reliable car. There was no question where we would by his replacement car JOYCE KOON HONDA.

I have recomended friends to the site and rave about the care and commitment to excellence found through out the departments. I have included staff I have directly been involved with but have no doubt all staff carry the values that make JOYCE KOONS asuccess in the mind of myself and several family members.

I hope this helps those looking for a connection in the community to locate a caring start from start to the life of your car and beyond. Thank you all from the bottom of my heat.

Rebecca Valois-Loyal Customer

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Response From: Joyce Koons Honda
Added: 12/10/2012 10:39:40 AM

Thank you for reviewing our dealership on DealerRater. What a story, I am so glad your son made it through that accident with only minor injuries, he is indeed very lucky. We look forward to another ten plus years serving you and your family and when your daughter is ready we will take good care of her as well. Thank you for sharing your story with us.

-Jim Bencivenga
General Manager
Joyce Koons Honda Buick GMC

Twitter
ChristineBarringer
11/29/2012 12:26:45 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jim BencivengaJim Bencivenga
Chad CabreraChad Cabrera
Mike ClancyMike Clancy
Steve HughesSteve Hughes
Tim RowanTim Rowan
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Joyce Koons Honda:

I have just purchased my 6th vehicle from Joyce Koons Honda in Manassas. They make the buying and ownership process a pleasure. Everyone that I have dealt with has made me feel like a valued customer and they go above and beyond to keep me happy. On top of that, I just love driving a Honda. My family has purchased Civics, Pilots and CRVs. we have been happy with all of them!

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Response From: Joyce Koons Honda
Added: 12/4/2012 3:55:32 PM

Thank you for reviewing our dealership on DealerRater. As I always say, I wish all customers were like you.
-Jim Bencivenga

Twitter

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