Tim Sechrest at David McDavid Acura Plano

My husband and I had a great experience working with Tim Sechrest. We had been searching for a used car that we could purchase as a cash deal. I came across a listing on Autotrader.com for used 2003 Acura TL. I sent an email inquiry about the car on a Saturday evening. I received a response from Tim within 30 minutes. We arranged to go see the car on the following Monday. We were scheduled to go see the car between 12 and 1 pm but we decided to head there early. On the way there, I noticed I had an email from Tim confirming that we were still coming. When we arrived, Tim greeted us and was very pleasant. He noticed that car had already been pulled up and went to find out if another salesman was showing the car. He returned and informed us that another salesman was actually showing the car to another customer. Of course we were disappointed to learn this. He did tell us that the customer in question had been there several times to look at cars and assured us that we would know whether they were going to purchase the car within the next 5-10 minutes. We waited and about 10 minutes later, we saw that customer walk out the door. Tim brought us the keys and told us it was all ours. We checked out the car and prepared to go for the test drive. As he backed the car out, he realized that the A/C would not come on. This could have easily been a deal breaker for us since we're preparing for our Texas summer. Before we left for the test drive, he checked with his manager and came back to tell us that the A/C issue would definitely be repaired. He was straight-forward about history of the car as we discussed the Carfax. He did tell us that other inquiries had been received on the car (which we believed because it was priced to sell). He wasn't trying to pressure us to make a decision and he made the experience very easy. We put down a deposit that same day and Tim explained that the car would be ready for pick-up by Wednesday after the service was completed. He called Tuesday evening to provide an update. He stated that the service had been completed, the A/C was working, and mentioned that they took care of some minor touch paint and dents. This definitely impressed us as we were not expecting this at all. He told us the car would be detailed the following morning and that we could come pick it up any time before Friday. I called him the next morning to confirm our pick-up time for later that day. He shared with me that he personally checked the A/C and it was blowing cold. We went to pick up the car and completed all the final paperwork. As Tim was giving us the keys, he shared that the service team had put two new tires of the front. Again, total shock to us. Tim definitely takes great care of his customers. He even made sure he engaged our 15 month old son who was with us on both visits. Based on our experience working with Tim, I would highly recommend him and David McDavid Acura.

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From the moment we arrived we were greeted and almost instantly assisted. Tim Sechrest was very professional but immediately established a personal relationship based upon his desire to help us accomplish our goal.

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Tim set the tone for excellent customer service beginning with our first conversation over the phone. In person, he was knowledgable, patient and accommodating. We had an amazing experience from the test drive to signing the final documents.

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Tim Sechrest made the experience of buying a car a great experience. We communicated by e-mail first, then met in person a few days later. He went out of his way to help me get the car I desired, the process was easy and he and the dealership went out of their way to get the car to me as I could not get out to Plano to pick the car up. Just moved here from California and I am impressed with the quality of service that Tim and David McDavid Acura of Plano gave. Would not hesitate to recommend Tim Sechrest and the team at David McDavid Acura Plano.

Thank you!!!

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I was looking to buy a used car, and had visited numerous dealers before going to David McDavid Acura. Most of my experiences are always unpleasant, with pushy salesmen, and difficult financing departments. However, my visit with Tim Sechrest and Salim Pirbhai was extremely friendly with great service. Tim was very straightforward, and helpful. Salim went above and beyond to get me an amazing financing deal, and low interest rate. He kept on working to get me the best deal, and I was very appreciative of his efforts. I would highly recommend this dealer to anyone.

Jeffrey Chico

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I recently purchased a CPO 2011 Acura tsx from David McDavid Acura and could not be more pleased with my new car or the experience I had purchasing it. I worked with Tim Sechrest (Internet Manager) in finding the car that was right for me and he made the entire experience as seamless as possible. From the very beginning, Tim was happy to answer all of my questions and accommodate my requests. He was knowledgeable, professional, friendly and most importantly, there was no pressure whatsoever. He's just a really good person who knows what he is doing and genuinely looks out for his customers' best interests. Giles Wilson (Business Manager) helped me work out the financing and explained every facet of the deal to me in a way that was easy to understand. In the end, I got an amazing car at a great price and David McDavid got a lifetime customer. I will undoubtedly return to David McDavid when it comes time to trade in my Acura for a new one and you better believe I will be asking for Tim Sechrest!

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Not your typical car buying experience. Was treated as if they truly wanted my business. Tim was great, very thorough, answered all of my questions. Never once felt pressured, through out the entire process.

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Tim was very friendly and easy to work with. The car was clean and had a full tank of gas when picked up.The final paper work was processed very efficiently.

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Purchasing from Acura Plano was a great experience. Tim was terrific! There was no pressure to purchase and we were given plenty of time to actually think about our purchase instead of being forced into a conversation to immediately purchase the first car we test drove- (as was the case at McChurchill Acura.) Tim was very helpful, knowledgable, super experienced, and patient. We had a limited amount of time that day, and he helped move things along quickly! We got the exact car we wanted at a very fair price.
The business manager, Salim, was also very helpful and got us along our way quickly. Thanks Salim! :) We appreciate all you did too!

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Tim was a great help and assisted us on three different occasions to ensure we found exactly what we wanted. He even came in early on a day his was only supposed to work a half day! We couldn't have asked for better service all around!

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