Timothy Baptie at Heritage Toyota Scion

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Timothy Baptie, Mike James

My Review of Heritage Toyota Scion:
My husband and I were very please with the service we recieved are Heritage Toyota..our saleman Mike James worked hard to get us the right price, we would recommend this dealership to our family and friends.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Timothy Baptie, Adam Miller

My Review of Heritage Toyota Scion:
Adam is a great guy to work with. He is bright, personable and not too pushy. Tim, or whoever the financial guy is, is okay, efficient and respectful.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Timothy Baptie, Ryan Denecker, Conor McQuade

My Review of Heritage Toyota Scion:
Conor is a consummate Customer Service professional. He was very attentive to my particular vehicle needs and situation. I look forward to working with him again in the near future.

Patrick A. Therrien

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Timothy Baptie, Steve Bourgoin, Ryan Denecker, Nick Zagres

My Review of Heritage Toyota Scion:
We went for a test drive and ended up buying a vehicle. Thanks to the very informative sales person (Steven Bourgion), we were able to make a very good and quick decision on our new purhcase. Never felt pushed into anything and in the end the process was amazingly fast and easy. Thanks to the entire team there!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Timothy Baptie, Mason Maltais

My Review of Heritage Toyota Scion:
Mason was friendly and knowledgeable about the Rav4 that I was interested in. He was easy to talk to and ask questions. I felt that he took good care of me and paid attention to my needs. Tim was thorough in his job as well.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Timothy Baptie

My Review of Heritage Toyota Scion:
We could have bought a Toyota anywhere. The reason we decided Heritage was because of Andy and then Tim. Andy was very knowledgeable with the vehicle we were interested in purchasing . There was never any pressure and was able to answer all questions professionally while at the same time comming across as your neighbor next door. We visited all the dealers in the area and Andy' team at Heritage were by far the best! If you are looking for a new or used go to heritage and ask for Andy Howard you will not be disappointed .

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Timothy Baptie, Alex Layn

My Review of Heritage Toyota Scion:
This is the second Toyota Tacoma we have purchased from this dealer. Have had a positive sales experience both times. Did not feel pressured to "upgrade" and was given all the options up front. Service team did a good job getting me a resonable rate on the loan.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Timothy Baptie, Alex Layn

My Review of Heritage Toyota Scion:
Overall a very good buying experience. My 4 ratings (good) above are more like 4.5. I really liked the sales person (Alex). He had a great personality and a pleasure to work with (haven't said that before). He had only been working for two weeks and didn't know all there was to know about the product. Very understandable. It was refreshing that he readly admitted when he wasn't sure how to answer. So many try to BS an answer. The financing part was a bit time consuming with a great deal of time spent on trying to sell extended warranties, life insurance, disabilty insurance and weather proofing. The finance person (Tim) was professional and friendly, but I just wanted to drive my new truck. This is my second positive purchasing experience with Heritage (new Rav4 in April '10).

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Timothy Baptie, Mary Rodriguez

My Review of Heritage Toyota Scion:
I enjoyed my dealings with Heritage Toyota and my sales person Tim I did was not pressured every thing was above board and honest. Yes after we settled on the trade in and price of the vehical other options were offered as should be the way things are offered. The sales person was very friendly, helpful and courteous.The reason for this rating is because of my positive experiences with this dealership.

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