Safford Chrysler Jeep Dodge Ram Fiat of Winchester

Watch out for the service department. Sloppy work and you might have to go back Sloppy work and you might have to go back More

Mary at the services center has a very aggressive and standoffish attitude.I feel like she is doing me a favor just by just talking to me about my truck.Had it in for work five days later pick vehicle up standoffish attitude.I feel like she is doing me a favor just by just talking to me about my truck.Had it in for work five days later pick vehicle up lights on that were not on when took it in one light is for what they fixed. Been waiting for ride back to jobsite . She makes me feel like she is doing me a favor just by talking to me . She had same aggressive attitude when we brought vehicle in for initial repair .The day and age of helping a customer with gratitude I feel doesn't exist at Safford.And the cost of repairs are high . Everything these days are out of control the least Mary could do is try to make you feel a little important instead of a bother. More

Salesman Curtis and Manager Johnathan were excellent to deal with. Both were informative, and efficient. My visit to your dealership gave me an experience I can Bragg to anyone I meet. Two spectacular g deal with. Both were informative, and efficient. My visit to your dealership gave me an experience I can Bragg to anyone I meet. Two spectacular gentleman More

Just had 2 filters changed on my dodge ram. Filters are 70 each at parts store, they charged me 240 a filter. I understand they need to mark parts up some, but that mark up is just per greed. W Filters are 70 each at parts store, they charged me 240 a filter. I understand they need to mark parts up some, but that mark up is just per greed. Won't go back. More

We had a great experience at the dealership. Megan went out of her way to get our new jeep from another dealership and was very knowledgeable on all the jeep features.Megan also set up the jeep Megan went out of her way to get our new jeep from another dealership and was very knowledgeable on all the jeep features.Megan also set up the jeep app on our phone and showed us all the options on the jeep. More

Curtis Jones was an excellent sales associate. He was low-key and no pressure and Safford should have all their associates like Curtis. We found that the vehicle we wanted was located at the Cha He was low-key and no pressure and Safford should have all their associates like Curtis. We found that the vehicle we wanted was located at the Chantilly location and Curtis went and picked up the vehicle, which I think is above and beyond what I think was his responsibility. I was more than impressed with his willingness to help us. I will recommend him to anyone who is looking for a car or truck, new or used. More

They were very accommodating because I was interested in a car that had just been sent to auction and they went and picked it up to provide me an appointment for the next day. a car that had just been sent to auction and they went and picked it up to provide me an appointment for the next day. More

Curtis,Jonathan and Zach Bombard went above and beyond for my husbnd and myself. The dealership closed at 8..but all 3 made sure that we were able to close the deal that night. They stayed until after 9:3 for my husbnd and myself. The dealership closed at 8..but all 3 made sure that we were able to close the deal that night. They stayed until after 9:30pm on a Friday night just to make sure that hubby was able to drive home in the Cadillac Escalade that he had his heart set on!! They never rushed us ..never pressured us..never made us feel like an inconvenience!! In fact,they each made us feel welcome and joked right along with us as we were waiting! Curtis was working with another customer when we arrived, but made sure to interact with us and knew that he'd be with us as soon as he could. He asked another salesman to do the test drive with us (in the pouring down rain on a Friday night during rush hour at that... he was friendly and attentive as well! He even went along with us and our humor!! Jonathan not only kept us updated throughout the process but he entertained us as well!! Zach Bombard in finance ws a pleasure as well! He did everything that he could to get us the best deal/best interest rate/best loan! Bottom line...great people.. excellent service and my husband was like a kid on Christmas morning!!! Thank you Curtis,Jonathan G and Zach Bombard and the rest of the staff at Safford!!! The Smitherman's More

Great salesman, Jerry Daniels and great work by Zack for finding the best finance for us. finding the best finance for us. More