Tom Andrews
Tom Andrews at Sam Pack's Five Star Ford Lewisville
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Tom Andrews

Finance Director

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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4.8
56 Reviews

I have been a part of the Pack Family at the Lewisville location for 21 years.. GOD, Family and friends is most important to me.,

Dealership Experience

20 yrs, 8 mos

Industry Experience

36 yrs, 2 mos

Languages Spoken

English English

4.8

56 Reviews

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56 Reviews of Tom Andrews

March 26, 2024

Dealership Rating
Employee Rating

Everyone I dealt with was great. I would recommend Five Star Ford Lewisville to anyone, and will buy from there in the future. More

by Adam
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Mar 27, 2024

Sam Pack's Five Star Ford Lewisville responded

Congratulations, Adam, on our new vehicle from Five Star Ford Lewisville. We appreciate you, your business, and recommendation. Please stop by or call 972-221-2900 any time you need our Ford advice. Thank you, Kelly Blackwell, General Manager

March 23, 2024

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I recently ordered and purchased a 2024 F150. The staff at Five Star in Lewisville were expedient and very helpful. More

by Beardo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 24, 2024

Sam Pack's Five Star Ford Lewisville responded

Congratulations, Beardo, on your new F-150 from Five Star Ford Lewisville. Customer service continues! Let us know how we can help you enjoy your truck by calling 972-221-2900. Thanks for shopping with us and please stay in touch. Best regards, Kelly Blackwell, General Manager

February 17, 2024

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Ron Romano and your service team were fast and friendly. Great communication about what I needed and the cost associated with these items. Thanks again Ron. More

by jhc971
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Michael Bratcher, Ron Romano

Feb 18, 2024

Sam Pack's Five Star Ford Lewisville responded

Jhc971, Thank you for recognizing Ron. We look forward to serving you again at Five Star Ford Lewisville. If there's anything more we can do to meet your automotive needs, please don't hesitate to reach out to 972-221-2900. Best regards, Kelly Blackwell, General Manager

February 02, 2024

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ZACH IS AWESOME! !! He restored my faith in this dealership and it's outlook on service. More

by PapaLarry
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Bratcher, Zack Nixon

Feb 02, 2024

Sam Pack's Five Star Ford Lewisville responded

PapaLarry, Thank you for recognizing Zack and his efforts to regain your trust in Five Star Ford Lewisville. We value your feedback and hope you count on us for future automotive needs. If there is anything else you would like to share, please reach me at kblackwell@sampack.com or 972-221-2900. Your complete satisfaction is definitely our goal. Sincerely, Kelly Blackwell, General Manager

December 21, 2023

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The most amazing experience I’ve ever had in buying a car. 5 Star Ford Lewisville Texas absolutely the best! From the sales team to financing the best decision I’ve ever made More

by jackson.cynthia43
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Michael Bratcher, Zack Perez , Jeff Casella

Dec 22, 2023

Sam Pack's Five Star Ford Lewisville responded

Congratulations Cynthia on your new Ford! Customer satisfaction and excitement are goals at Five Star Ford Lewisville. Thank you for your kind support and please reach us again at 972-221-2900. Enjoy your ride! Best regards, Kelly Blackwell, General Manager

December 14, 2023

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Had a great experience buying my new ford f -150. Madi was very knowledgable and did a wonderful job More

by Mark
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Zack Perez , Madi

Dec 15, 2023

Sam Pack's Five Star Ford Lewisville responded

Congratulations, Mark, on the purchase of your new F-150. Madi and our sales team remain available at 972-221-2900 to address your technical or maintenance questions. Our goal is to make owning your truck a great experience. Thank you for your business and review. Best regards, Kelly Blackwell, General Manager

November 19, 2023

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Y'all are awesome. Hugo & Ivan are outstanding salesmen. Jeff in finance..the greatest . AWESOME 👌 More

by darlinbj
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Hugo Peralta , Jeff finance

Nov 20, 2023

Sam Pack's Five Star Ford Lewisville responded

Darlinbj, How nice of you to recognize Hugo, Ivan, Jeff, and Five Star Ford Lewisville. We are grateful to have earned your business and we look forward to helping with future vehicle needs. If you have questions about your purchase, give us a call at 972-221-2900. Customer satisfaction remains our focus. Thank you, Kelly Blackwell, General Manager

October 15, 2023

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The best dealership experience that I have ever had or been involved in, and I have had plenty of vehicles. More

by mryerby
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Michael Bratcher, Zack Perez

Oct 16, 2023

Sam Pack's Five Star Ford Lewisville responded

Mryerby, Thank you for recommending Five Star Ford Lewisville. Your support means a lot to us, and we're here to provide exceptional service to help you enjoy your new Ford. Call us any time at 972-221-2900. We look forward to sharing our advice. Best regards, Kelly Blackwell, General Manager

September 13, 2023

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Sam Pack Five Star Ford Of Lewisville will definitely always be my dealership of choices! From the first car I bought from this dealership it has been nothing but a pleasant and enjoyable experience. The More

by jrsblue1977
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ron Romano, Paul Sears , Jakson Velasquez, Craig Stanford ??????????

Sep 14, 2023

Sam Pack's Five Star Ford Lewisville responded

Hello jrsblue1977, We are honored to be your dealership of choice! Thank you for recognizing so many of the Five Star Ford Lewisville staff. We look forward to serving you in the future and maintaining the high standard of service you deserve. Call us any time at 972-221-2900. Best regards, Kelly Blackwell, General Manager

August 26, 2023

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Have used them for years. They are top notch, Professional, courteous.Will continue to have my Edge serviced there. More

by dalpicks0531
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Bratcher, Zack Perez , Patsy Dowdy

Aug 27, 2023

Sam Pack's Five Star Ford Lewisville responded

Dalpicks0531, It is great to know your shopping at Five Star Ford Lewisville went well. Call us at 972-221-2900 when you have technical or care questions about your Edge. We are here to help you enjoy your new SUV. Thank you, Kelly Blackwell, General Manager

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