Tom Blade at Saccucci Honda

Body Shop Manager
About Tom Blade
Tom  Blade

Dealer Address
Saccucci Honda
1350 West Main Road
Middletown, Rhode Island 02842
(401) 847-4737

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snailz1976
8/16/2011 4:31:52 PM


Overall Rating: 4.8

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Tom Blade

My Review of Saccucci Honda:
My reason for this visit to Saccucci was because I had been in an accident in my 2011 Honda Accord. When I called to arrange service I spoke with Michaela who was beyond helpful and friendly. I was able to drop off my car immediately and was assisted in arranging for a rental car. I was a little nervous because I did not have rental coverage under my car insurance and thought that I could potentially be without my car for a couple of weeks. I also initially ran into an issue with my insurance adjuster in that we thought they wouldn't be able to get out to see the car for an additional 7 days. Michaela ended up calling me a few days later to say that their loaner car had been returned and that I was welcome to use it until my car was ready. This was a major relief on my part in terms of no longer having to worry about the cost of the rental. My car ended up taking only a week to repair (from the time the adjuster was out to see it) and I was able to pick it up today. The car looks brand new and is if nothing at all ever happened to it. I cannot say thank you enough to Michaela and Saccucci for making a very stressful event into a pleasant experience. Going forward, I will be having my car serviced with them and would refer them in a heartbeat!!

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bonphin
8/15/2011 8:55:41 PM


Overall Rating: 4.8

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Tom Blade

My Review of Saccucci Honda:
From the moment I contacted Saccucci to do the repair on my Civic which had been hit from the rear, they were nothing but friendly, welcoming, cooperative and completely relieved me of any worries, concerns or apprehension I had involving the repair work needed. No matter whether I spoke to Michaela or Tom, they both were always responsive and made sure I did not have to worry about a thing - they would handle everything. Now, that's service!!

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newlife51
6/22/2011 8:58:47 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tom Blade, Jeff Field

My Review of Saccucci Honda:
Had a rear end crash, car totaled. Everyone was great, especially under the circumstances. The sales person was great - friendly, honest, straightforward, completely helpful. What he did not know, he found out. I have bought three cars from Saccucci because of the responsive, responsible service.

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walterk
5/18/2011 3:35:07 PM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Tom Blade

My Review of Saccucci Honda:
Our experience with Honda Collision and Repair, and Manager Tom, has been extraordinary... from the repair work to the meticulous paint job -- our rating is: 110%!! We have utilized the body shop on more than one occasion... and recommended the dealership to a neighbor who was in need of a repair shop. Our neighbor recently informed us that he was 'more than satisfied' with the repairs.

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karen0909
3/29/2011 8:36:20 PM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Tom Blade

My Review of Saccucci Honda:
Tom and his team where TOP NOTCH! I would go back to them any time.
The day after my accident I called the shop and talked with Tom. He took care of everything. He called the towing company that had my car and arranged to have it brought to Saccucci. He also dealt with my insurance company and made all the necessary arrangements. In a time when I couldn’t handle anything, he took care of everything. This was a huge load off my mind.

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pep384
1/31/2011 5:56:47 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tom Blade, Michael Meyer, Gayle Testa

My Review of Saccucci Honda:
In October of 2009, I purchased a new CRV from Saccucci Honda. Gayle Testa was the sales associate. She took the time to show me a number of CRV's. When I found the vehicle that I wanted, we, along with Mike Myer agreed on a price. Again, Ms. Testa took the time to show me around the dealership and assured me that if I ever need service to my vehicle, I would be given a loaner vehicle. Ms Testa also took the time to demonstrate my new vehicle. My vehicle was registered and insurance company was notified. Ms. Testa even applied my license plates.
In November of 2010, I had an accident. The entire tailgate of my vehicle was demolished. I did not know where to turn. Then, I remembered that Ms. Testa said that I would be given a loaner if I ever needed service. I needed a vehicle. I called Mike Myer and without question, I was given a loaner and introduced to Tom Blade in the autobody department. Tom Blade dealt with my insurance adjuster, and my vehicle was repaired as good as the day that It was new.
Mike Myer and his staff are professional and polite. They are the heart of the establishment, which makes Saccucci the best. Saccucci not only delivers vehicles, but you can also rely on their word!

P.S. I have since traded for a 2011 CRV!

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